Jenni really took the challenge on and was so helpful and knowledgeable. She knew exactly what we were looking for and even though it was more than we had budgeted for she offered a more expensive opt... See more
Company replied
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Jenni really took the challenge on and was so helpful and knowledgeable. She knew exactly what we were looking for and even though it was more than we had budgeted for she offered a more expensive opt... See more
Company replied
Jenny in your Omagh office was first class:we had viewed a hotel in Benalmedina and she recommended another hotel which we hadn’t seen,which was much better.We were very pleased with her advices.
Company replied
From start to finish Hays Travel and their staff were super helpful. Nothing was too much from booking the cruise initially,with useful tips and information to printing itineraries. The whole experien... See more
Company replied
Our travel agent Jenni was excellent......very knowledgeable, helpful, friendly & patient. We had specific requests as we are travelling with a young family yet she was able to offer a great variety... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 Market Street, BT78 1EH, Omagh, United Kingdom
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Agent took time with us to get us the trip we wanted.
Excellent from start to finish... I have alway book with hays travel and never had any problems...
Thanks

Reply from Hays Travel - Omagh
Very clear communication and helpful professional advice and guidance received recently making the booking a stress free experience.

Reply from Hays Travel - Omagh
Jenni listened to what we wanted and was very efficient and friendly at finding us a suitable holiday location.

Reply from Hays Travel - Omagh
Very helpful and got destination sorted quickly,looking up lots of options

Reply from Hays Travel - Omagh
Jenni really took the challenge on and was so helpful and knowledgeable. She knew exactly what we were looking for and even though it was more than we had budgeted for she offered a more expensive option- of course that’s the one we ended up choosing - just goes to show how good she is!

Reply from Hays Travel - Omagh
Excellent service and prompt action from Sharon to secure our holiday.

Reply from Hays Travel - Omagh
The staff was very helpful and we were very pleased with the service

Reply from Hays Travel - Omagh
Hays Travel in Omagh, where great. Any questions, I had they were able to answer and also found us the holiday we wanted at a very reasonable price. I would recommend Hays to anyone looking for a holiday.

Reply from Hays Travel - Omagh
Jenny in your Omagh office was first class:we had viewed a hotel in Benalmedina and she recommended another hotel which we hadn’t seen,which was much better.We were very pleased with her advices.

Reply from Hays Travel - Omagh
Everything was sorted in no time and all requests taken care off. Massive thanks to Melissa for sorting and all the staff !

Reply from Hays Travel - Omagh
The staff in the Omagh office are welcoming and helpful.

Reply from Hays Travel - Omagh

Reply from Hays Travel - Omagh
Staff went over and beyond to help us get the best value for us

Reply from Hays Travel - Omagh
Really good customer service. They always pick the best places to go

Reply from Hays Travel - Omagh
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