Philip was very quick to response to any messages, he found us the perfect holiday with a huge savings in no time and even a cheeky upgrade. (Actually a huge upgrade) (Family suit)Wasn't pushy and ve... See more
Company replied
Personal Travel Consultant Philip Wood, SN5 4AZ Swindon, South West (England), GB
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Philip was very quick to response to any messages, he found us the perfect holiday with a huge savings in no time and even a cheeky upgrade. (Actually a huge upgrade) (Family suit)Wasn't pushy and ve... See more
Company replied
Philip was very patient, I had a few specific requirements so there was fair few quotes provided, along with being very patient whilst I was waiting for my annual leave to be authorised, there was no... See more
Company replied
Phil has been brilliant in helping us to find a holiday that fits within our criteria. He was patient, flexible and listened to us and what we wanted out of the holiday. We are super excited for our h... See more
Company replied
Philip was so patient and found our holiday with everything we were looking for. He was very friendly and got back to me quickly.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Philip Wood, SN5 4AZ, Swindon, South West (England), United Kingdom
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Philip was very quick to response to any messages, he found us the perfect holiday with a huge savings in no time and even a cheeky upgrade. (Actually a huge upgrade) (Family suit)Wasn't pushy and very patetint.
Definitely will go with him again in the future and have passed on his details to family members and friends for there holiday enquiries

Reply from Hays Travel - Philip Wood
Philip was so patient and found our holiday with everything we were looking for. He was very friendly and got back to me quickly.

Reply from Hays Travel - Philip Wood
Phil has been brilliant in helping us to find a holiday that fits within our criteria. He was patient, flexible and listened to us and what we wanted out of the holiday. We are super excited for our holiday next year 😊 Thank you Phil!

Reply from Hays Travel - Philip Wood
Phil was very good and made my booking simple

Reply from Hays Travel - Philip Wood

Reply from Hays Travel - Philip Wood
Philip was very patient, I had a few specific requirements so there was fair few quotes provided, along with being very patient whilst I was waiting for my annual leave to be authorised, there was no hard sell if he didn't recieve a reply, which is a good thing! Philip really cares about what his customers want and listens to their specific requirements. Philip is available with a quick response time if I had any questions! Thanks for your help booking our holiday!

Reply from Hays Travel - Philip Wood
Very easy to book start to finish.
Phil was very helpful and really knowledgeable.
Will definitely use him again.

Reply from Hays Travel - Philip Wood
Once again Phil listened carefully to our preferences and came up with a great fit and an excellent deal. Great job - thank you 👍

Reply from Hays Travel - Philip Wood
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