Lovely helpful and friendly team at the Plympton branch. Found us the hoilday we wanted all within our budget. Very easy booking process and clear pricing. The lady who helped us was extremely knowled... See more
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Joanne was very helpful trying to find a new holiday for us as ours was cancelled on 8th sept. It was very difficult as soon as she put one on screen it was gone
Booked our holiday in the Plympton Branch which we have used previously and the Staff are always amazingly helpful. All paperwork done in about 15-mins and given copies of all documentation Super... See more
Company replied
Absolutely fabulous customer service. The 3rd holiday we have booked through hays Plympton, in last 8 months and they are always great. Friendly, go out of their way to get the holiday we want an... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Ridgeway, PL7 2ZN, Plympton, United Kingdom
- 01752927673
4.9
Excellent
643 reviews
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Amelia is always a star…
Amelia is always a star and manages to meet our requirements perfectly.
Her attention to detail is amazing and always turns things around really quickly.
If she’s busy, the rest of the team pick up seamlessly and equally give the same standard of service.
Highly recommend no matter what your timeframe and budget is 🌟
July 12, 2025
Reply from Hays Travel - Plympton
Hello
Thank you so much for your kind review. Amelia will be thrilled when she returns to office.
We hope you have a lovely holiday.
Kind regards
Atlanta
Reply from Hays Travel - Plympton
Thanks for the lovely review :)
Reply from Hays Travel - Plympton
Thank you so much for your kind feedback. I hope you have a lovely holiday!
Thanks
Atlanta
Jo at Hays Travel Plympton always very…
Jo at Hays Travel Plympton always very helpful and friendly. Takes away all the worries.
June 25, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Really happy with the customer service
Really happy with the customer service
Made sure our holiday was just right
We will be coming back again to use for booking our holidays
June 29, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely feedback !
Responded to our holiday request…
Responded to our holiday request promptly and informed us of how to pay and was genuinely interested in where we was booking. Thanks.
June 29, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review
Excellent service from Atlanta
Excellent service from Atlanta - Plympton. New to travel so had lots of questions. Got some great advise and price beaten from other providers. Would definitely recommend to others.
June 14, 2025
Reply from Hays Travel - Plympton
Thank you so much for your kind feedback. We hope you have a lovely holiday.
Kelly was brilliant
Kelly was brilliant. Very welcoming and knowledgable and no pressure whatsoever! She helped me book a brilliant holiday, stress free and organised travel insurance too!
Fantastic service - thank you ☺️
June 22, 2025
Very good
Very good , the lady who sorted everything out for me was a very professional,and nothing was to much trouble. So many thanks.
June 22, 2025
Reply from Hays Travel - Plympton
Thank you for your kind feedback, we hope you have a lovely holiday.
Felt leane was very efficient
Felt leane was very efficient. Very pleasant and made me feel at ease for the holiday.
June 15, 2025
Reply from Hays Travel - Plympton
Thank you for your kind feedback, we hope you have a lovely holiday.
Very good
Atlanta was very good. She understood what we were looking for and was able to sort things out
June 20, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review.
We have used Hays Travel for years
We have used Hays Travel for years , always at the Ridgeway in Plympton. We usually wait to see Jo, she has been dealing with us for years, always with curtesy and a smile. Nothing is too much trouble for her 😁.
All the other staff are polite too.
June 20, 2025
Reply from Hays Travel - Plympton
Thanks so much for the lovely review :)
Great service as usual Joanne is a good…
Great service as usual Joanne is a good rep we have a good relationship she go’s the extra mile for us a credit to your company .
June 8, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely comments.
Very helpful and friendly service
Your agent, Atlanta, was extremely helpful and informative. She was able to provide us with just the holiday we were looking for. Very friendly and answered all our questions.
June 13, 2025
Reply from Hays Travel - Plympton
Thank you for your kind feedback. We hope you have a lovely holiday.
always look forward with booking my…
always look forward with booking my holidays at the Plympton Branch, you could not wish for a happier group of ladies who are always helpful, cheerful and smiling. A pleasure to visit, top marks to them all.
June 10, 2025
Reply from Hays Travel - Plympton
Thank you for your kind feedback. We hope you have a lovely holiday.
Your rep Jo was friendly and helpful…
Your rep Jo was friendly and helpful and made the process easy
June 5, 2025
Reply from Hays Travel - Plympton
Thanks very much for your lovely review :)
Fantastic Deal
Joe was very professional and got us exactly the holiday that other agents could not.
We appreciate her tenacity and customer service skills.
May 28, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Very well looked after found me just…
Very well looked after found me just what I was looking for
May 20, 2025
Reply from Hays Travel - Plympton
Thank you so much for the kind review. We hope you have a lovely holiday.
Always pleasant and helpful and offering different suggestions for us to pick our perfect holiday
Always pleasant and helpful
May 15, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
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