Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
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Was able to check the holidays available. Get a pint off for the holidays and then was able to get a call back to book our preferred holiday. They also completed our online check-in.
Company replied
Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
452 reviews
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Talked to with knowledge and a friendly…
Talked to with knowledge and a friendly smile
April 19, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Go holidays …. Go Hays
My experience with booking my holiday with Hays Travel Portadown was first class. The team member (Karen) was extremely professional and could not have been more helpful. Hotel accommodation provided was exceptional. Any query I had was professionally dealt with and my family and I are looking forward to a wonderful holiday thanks to a great experience with Hays travel Portadown. Would strongly recommend their professionalism.
April 18, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Sharlene was very professional and…
Sharlene was very professional and extremely helpful in finding us the holiday we wanted and the whole booking process was simple and handled efficiently.
April 17, 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback :)
Found Charlene to be very helpful when…
Found Charlene to be very helpful when I was booking my holiday and nothing was a problem to her.
April 4, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Pleasant & Professional Service from…
Pleasant & Professional Service from Karen.
Pleasure to deal with.
Thankyou Karen.
April 9, 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
What is included like insurance.
Natasha explained all and she was able to look up a good offer on hotel and flights at a time we needed for a friend's 50th birthday.
March 29, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback :)
Reply from Hays Travel - Portadown
Thank you for the lovely feedback :)
Just booked a holiday with Sharlene…
Just booked a holiday with Sharlene yesterday she was so helpful and very quick coming back to me with prices! She found us a great deal and we just can't wait to go! Thankyou!
April 2, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback :)
The lady had a lot of patience with us…
The lady had a lot of patience with us to find the perfect holiday nothing was a bother to her
March 25, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback.
Travel consultant Sharlene had time for…
Travel consultant Sharlene had time for you. She was friendly, professional and knowledgeable.
March 25, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback.
A warm smile on entering and a nice…
A warm smile on entering and a nice approach by the staff member who was most helpful and did not make me feel that time with me was a problem.
March 21, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback.
Cruise booking
Karen was very helpful & professional. Answered all my questions & gave me some great advice when booking my cruise. I’ve used Hays before & will definitely use again
March 21, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback.
Very pleasant and helpful staff
Very pleasant and helpful staff. Took the time to find and book us a holiday that suited our needs.
March 18, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback.
Get the holiday you want at a great price with everything done for you.
Very very helpful.Showed me a good selection of hotels until I got exactly the one I wanted.Took care of everything for me,flights,hotel and transfers.Staff are really friendly and couldn’t do enough for me.Highly recommend Hays Travel
March 6, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Friendly helpful staff
March 4, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Very knowledgeable helpful staff.we…
Very knowledgeable helpful staff.we booked city break for a group of 5.Great price and good flight times.will definitely book with Hayes again
February 27, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Professionalstaff answering all my…
Professionalstaff answering all my questions and enquiries about area and hotel
Makes me feel excited and content looking forward to my holiday .
February 28, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Amazing Karen.
When I phoned to book a deal that I saw online, it had gone up in price. Karen went above and beyond to help find us another deal which was within our budget. She was very patient, especially as my IT knowledge is dire and talked me through how to pay online. I will certainly book another holiday through Karen at your Portadown shop.
February 27, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Well looked after!
We were made to feel very welcome and greeted a a wonderful smile - Karen was both professional and humorous- she deserves a bonus 😄
February 25, 2025
Reply from Hays Travel - Portadown
Thanks for the lovely feedback
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