Rachel sorted out our holiday request quickly and efficiently. Within half an hour of getting in touch with her she had organised the hotel of our choice, booked flights with good flight times, taken... See more
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Rachael was asked to locate flight and hotel for 4 adults for a city break where most flights were not direct. She was also asked to synchronise our trip with 2 friends travelling from southern Spain... See more
Company replied
Rachael is great. We have booked with her for several years now and she has been so helpful when changes have needed to be made in the past.
Great service from Rachel she sorted everything out for us booked our seats on the plane ,recommended us for airport parking very very good service
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Rachael Lundie, HU17, Beverley, United Kingdom
- 01482 534608
4.9
Excellent
99 reviews
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Very happy with booking our next…
Very happy with booking our next holiday to majorca answered all the questions very polite and helpful p
Thankyou
Rachel
June 18, 2025
Excellent customer service
Excellent customer service, knowledgeable and helpful.
Would highly recommend.
June 15, 2025
Always a pleasure to deal with Rachel
Always a pleasure to deal with Rachel, professional and great at finding the best deal.
April 23, 2025
Rachel was absolutely amazing she got…
Rachel was absolutely amazing she got me a really good price nothing was too much trouble definitely book with Rachel again.
April 17, 2025
Outstanding Service
Outstanding Service – Our Go-To Travel Rep for 6 Years!
We have been booking all of our holidays with Rachael Lundie for the past six years, and there’s a good reason for that—she is simply the best! From the very first trip, she has gone above and beyond to make sure every detail is perfect, and she continues to exceed our expectations time and time again.
Her knowledge, professionalism, and genuine passion for what she does make the entire booking process stress-free and enjoyable. Whether it’s finding the best destinations, securing great deals, or handling any special requests, she always delivers. Even when we’ve had last-minute changes or unexpected issues, she’s been there to sort everything out quickly and efficiently.
We wouldn’t trust anyone else with our travel plans. Thank you, Rachael, for always making our holidays unforgettable! If you’re looking for a travel expert who truly cares, look no further.
March 15, 2025
Great lady to book holidays with
Booked a few holidays with rachael now and they have been good holidays everytime.. would defo recommend her to anyone
March 22, 2025
My experience was excellent
My experience was excellent.
I knew where l wanted to go but didn't really know the Hotel and what was on offer.
Rachael sent 3 hotels to choose from and was really helpful. Which helped me to choose the hotel.
March 18, 2025
Rachael was very helpful with all info…
Rachael was very helpful with all info i needed.
March 6, 2025
Holiday experience
Rachael was very helpful and responded to my message very quickly.
All sorted within a few hours.
February 8, 2025
Top notch communication
Lots of communication and answered so many questions for me! Simple and friendly :)
January 30, 2025
Racheal Lundie response to original question in…
Quick response to original question in booking a holiday . Very helpful and quick response to questions, asked regarding all inclusive. Very professional
February 5, 2025
Very friendly efficient service made…
Very friendly efficient service made booking my holiday an easy time & will be recommending Rachel to everyone
February 1, 2025
Heloful
Racheal was very helpful in helping me choose my holiday, from flights to dates etc
January 8, 2025
Rachael was very helpful and nothing…
Rachael was very helpful and nothing was too difficult for her. She made the whole booking experience very easy.
November 30, 2024
Great efficiency and customer service
Great efficiency and customer service! Thank you Rachael Lundie always my go-to travel agent!
November 20, 2024
Amazing service as always!
I’ve used Rachel many times now, always so easy to deal with her and nothing is a hassle! Even to the point she corrected me with my kids ages when I got them wrong!
November 8, 2024
May use AI-assist with repliesRead more
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Reply from Hays Travel - Rachael Lundie
Thankyou again for the lovely review
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