Becky answered all our questions and was very quick in replying and sorting out what we needed and wanted again we have used her services before and will definitely use her again
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Becky was helpful throughout, listened to what we wanted, before giving us many options and then completing everything for us. Highly recommended 100%.
Once again Rebecca goes one step above to get everything sorted every year we book there’s no problem what so ever highly recommend
Rebecca sharman is by far the most helpful travel agent i have ever experienced and i wouldn't use anyone else now. I believe ive booked at least 6 holidays using becky and shes gone above and behond... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Rebecca Sharman, IP14, Suffolck, United Kingdom
- 01449 798175
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Becky amazingly helpful
Becky is always so helpful, listens to everything you are looking for.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Becky is fantastic
Becky is fantastic, so helpful explains everything, will take time to price all holidays even if we dont book it, but we have just booked a large party for aour wedding abroad and she has done a fantastic job all what we wanted with where we fly from, to hotel rooms and arrangements, nothing is too much trouble for her.

Reply from Hays Travel - Rebecca Sharman
What can I say
What can I say, Becky from Hays Travel goes above and beyond finding the right holiday for us, she spends so much time getting it right, this is why we continue to make her our first point of call.
Well done Becky

Reply from Hays Travel - Rebecca Sharman
Becky gives fantastic customer service…
Becky gives fantastic customer service goes beyond 100% to help I will always book my holidays with Becky Sharman

Reply from Hays Travel - Rebecca Sharman
Efficient and friendly service
Efficient and friendly service. Has taken all of the stress away from booking a holiday!

Reply from Hays Travel - Rebecca Sharman
Becky was very helpful and nothing is…
Becky was very helpful and nothing is too much trouble.we had problems booking but Becky managed to sort it all out I feel comfortable booking through Becky , as she is very knowledgable and does her job well, and she always prints out documents for us, which is a bonus.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Booked our holiday with beccy with ease…
Booked our holiday with beccy with ease ,no hassle what so ever ,details taken ,deposit paid ,sorted.

Reply from Hays Travel - Rebecca Sharman
Nothing was too much trouble in…
Nothing was too much trouble in tailoring my perfect holiday. From getting the preferred flights & hotels.

Reply from Hays Travel - Rebecca Sharman
Excellent service from Becky Sharman
Excellent service from Becky Sharman. Always helpful and efficient

Reply from Hays Travel - Rebecca Sharman
Becky is amazing at finding suitable…
Becky is amazing at finding suitable requirements and leaves no stone unturned

Reply from Hays Travel - Rebecca Sharman
Brilliant service!
We have been booking our holidays with Becky for several years now. Always a friendly, first class service. Very pleased 😊

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Excellent service
Excellent service. Simply easy with no hassle and a great place to stay all set up.

Reply from Hays Travel - Rebecca Sharman
Becky is a superstar
Becky is a superstar, I gave her our requirements for our family holiday & she found us exactly what we were going for.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Great customer service
Becky was recommended to us by a friend.
Although we changed our destination several times, Becky was patient and accomodating, providing quotes and information for us.
The whole process was straightforward and we are now looking forward to our family holiday in Crete.
Would highly recommend.

Reply from Hays Travel - Rebecca Sharman
Becky made the booking so fuss free we…
Becky made the booking so fuss free we got everything we wanted . This is the 2nd time we've used Becky and will again.

Reply from Hays Travel - Rebecca Sharman
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