Hays Travel - Richard Rose Reviews 

From first enquiry to booking the process was seamless.
Rich helped with every single query we had and there were many.
Very knowledgable, very helpful and nothing too much trouble.
We are looking forward to our holiday now and know that we have support every step of the way for any query we think of in the meantime.
Really pleased witb the package and price too! 5 ⭐️ 💯

Great personal service from an amazing person who tailored the trip to my needs. So good to deal with a real person who obviously is experienced in customer service

Richard went above and beyond to help me find the best holiday to suit ours needs , fantastic service Iwill definitely be using this again 👌

Rich listened to what I was looking for and gave us alternatives that he thought would fit our criteria, with great deals. We ended up booking a hotel on an island that we hadn't even contemplated. He did all the work and saved me hours of reading up and researching. Would highly recommend.

Rich was great. Very knowledgeable, thorough and concencous.

We had the quotes and our trip away booked in a matter of days.

We got given Rich’s name for a holiday and within 12 hours of contact he found us our holiday. Can’t speak highly enough of Rich and the process very handful very welcoming. Would highly recommend

Great experience all round. Fantastic communication and Rich was really helpful with finding what we wanted.

Richard has been excellent all throughout our booking experience. Nothing is too much trouble. Thank you so much we are really looking forward to our holiday!

Booked our holiday with Rich last week. He made everything so easy and got us the best deal he could.
We will definitely go to him again and he’s a lovely genuine guy as well 🥰🥰

This is the second trip I’ve booked through Richard at Hays Travel and once again the service was fantastic.

We booked a last minute getaway with friends and children and Richard made the whole experience so smooth from start to finish. He was informative, responsive and incredibly helpful throughout, especially with it being such a last minute booking.

He even managed to get all 3 families in rooms together and in the same area of the hotel, which made such a difference for us all.

The children had the best holiday ever and made memories they’ll never forget. Thank you Richard for making everything so easy and stress free – we had an amazing time and wouldn’t hesitate to book through you again 😊☀️

Rich (Rosie) was great, really patient as we kept adding questions! He was very quick at replying, really honest with advice and found us an amazing deal to New York. Can’t thank him enough 5/5!!

Richard was knowledgeable, professional and thorough. He was patient with me (as I’m not a frequent traveller these days) and helped me through the entire booking journey. I would recommend Richard to anyone, and I will be. Thank you Richard. You’re a credit to the travel industry.

Richard was very happy to answers questions and to ensure he understood my needs as a solo traveller before I booked my cruise which was very important to me.
He was very knowledgeable about the cruise line and the ship, having been on it himself, and about what I may like to consider in terms of additional benefits.
He has been there for me throughout the process, which has been very reassuring. Thank you!

Richard Rose has been so helpful in finding flights for our holiday and has kept me informed on everything .i needed. Thank you Richard.

Dealt with Richard who made our first Hays Travel booking experience very easy. He was so helpful and managed to get us a bargain extended weekend to Porto - can’t wait to go in May 😍 thanks Richard you’re a 🌟

Very friendly, quick replies to my messages.

It was an absolute joy to book my flights for my travel companions & Myself with Richard.
Richard looked at multiple airports & airlines for us to try & find us the most convenient airport with the most competitive price.
Hayes travel will only allow us to book flights in transit if there is enough time left to get from one aircraft to another.
Richard made the experience a pleasure & I had no stress of trying to put this package together, Richard included hand luggage & hold luggage each letting me know the weight of each allowed & the sizes allowed on board. I would book my next holiday with Richard & tell all my friends & Family to use him outstanding customer service.

Rich was amazing, made the process do easy. Answered all questions and gave a great deal

Brilliant service

Richard is absolutely brilliant…. I had a bit of a long wish list & Richard got everything spot on…!