Roberta you were great help went above and beyond to find us the best deal and always stayed in contact with me. You are such a lovely kind person your amazing at your job you deserve all this credit... See more
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Roberta was brilliant from start to finish, nothing was any trouble to her. Give all the relevant information needed and more. So helpful and made the booking so straightforward. Would highly recomme... See more
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Roberta was extremely helpful and informative. She listened to what we wanted in our holiday and delivered more than we could’ve thought of ourselves
Company replied
Roberta is friendly and personable. Very efficient and has great knowledge. We had a small list of essentials for our family and Roberta met everyone with the location recommended for our holidays! 10... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Roberta Donnelly, BT80, Coagh, United Kingdom
- 2886090008
4.7
Excellent
28 reviews
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Thank you
Roberta once again has pulled my holiday out of the bag i can’t recommend her enough
Thank you Roberta ⭐️⭐️⭐️⭐️⭐️
February 7, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you David. Was great to get you booked again and and I appreciate you coming back to me
Roberta is great to book a holiday…
Roberta is great to book a holiday with. So friendly and very helpful
February 3, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much Gillian. Again, I appreciate you booking with me as well
Excellent service as always!
January 25, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback and was a pleasure to get you all booked again
First experience…
Roberta was fantastic with quick response to messages and very helpful with any questions I had .
January 25, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you for the lovely feedback Jennifer and I appreciate you booking with me
Rep - Roberta. Extremely helpful
Roberta was extremely helpful and informative. She listened to what we wanted in our holiday and delivered more than we could’ve thought of ourselves
January 22, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the feedback Caitlin and thank you again for booking with me
Roberta you were great help went above…
Roberta you were great help went above and beyond to find us the best deal and always stayed in contact with me. You are such a lovely kind person your amazing at your job you deserve all this credit thankyou so much Roberta really appreciate all your help looking forward to our first family holiday to salou in August ❤️ love Danielle xx
January 19, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback Danielle. It was a pleasure to get you all booked and you know where I'm at if you have any other questions
Thank you Roberta for booking our…
Thank you Roberta for booking our family holiday in May, efficient and friendly service
January 11, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the feedback Sheena. Countdown is on to May
Robert was fantastic and so helpful and…
Robert was fantastic and so helpful and made booking our holiday a lovely experience and very straightforward
January 16, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much Pamela. Was lovely to get you booked and I am sure you are on the countdown
Benalmadena…
Roberta was extremely helpful and covered all avenues for me in terms of flights & price. She is very friendly and very good at her job.
January 16, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you so much Cheryl. Always a pleasure to get you booked
Very helpful nothing was a problem
Very helpful nothing was a problem. Got us sorted no problem at all
January 13, 2024
Reply from Hays Travel - Roberta Donnelly
Thank you Allison. Great to get you booked again
Roberta went above and beyond for us…
Roberta went above and beyond for us and sorted all are needs for are holiday
January 11, 2024
Reply from Hays Travel - Roberta Donnelly
Thanks for the feedback Sam and thank you again for booking with me
Fantastic help and guidance.
Roberta is friendly and personable. Very efficient and has great knowledge. We had a small list of essentials for our family and Roberta met everyone with the location recommended for our holidays! 100% recommend.
December 31, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the feedback Alice. It was a pleasure to get you and the family and booked ☺️
Highly recommend!
Roberta was brilliant from start to finish, nothing was any trouble to her. Give all the relevant information needed and more. So helpful and made the booking so straightforward. Would highly recommended her ☺️
December 31, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback Carly. Countdown is on ✈️
Staff really Amazing helpful and could…
Staff really Amazing helpful and got me the holiday we wanted
October 13, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you for the lovely feedback Helen and I really appreciate you booking with me
Fantastic customer service
Roberta was fantastic from start to finish, for someone who has never been away she couldn’t have been more helpful
September 17, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback Tina. I appreciate you booking with me and I'll be on hand for any questions you have right up until you travel
Wonderful lady called Roberta was…
Wonderful lady called Roberta was brilliant she sorted every thing out all in her stride , I even had to ring next day to amend the booking again she had it sorted in quick time , very professional lady and very pleasant to deal with .m
September 16, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback Ruth. It was a pleasure to get you booked for next year and I really appreciate you booking with me
Roberta was lovely knew exactly what I…
Roberta was lovely knew exactly what I needed and made booking very easy
September 15, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you for the lovely feedback Oonagh. I really appreciate you booking with me
Reply from Hays Travel - Roberta Donnelly
Thank you for the feedback and I appreciate you booking with me
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback. I really appreciate you booking with me
Amazing as always
Amazing as always. Nothing is a bother. No one else I would go to inorder to book a holiday. 5 star customer service.
August 20, 2023
Reply from Hays Travel - Roberta Donnelly
Thank you so much for the lovely feedback. It was a delight again to get you sorted and I appreciate you booking with me
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