Sarah is an expert in her field .Knowledge and professionalism withan eye for detail sadly lacks in many people but Sarah is the real deal! She goes over and above to find the quality we are looking... See more
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Sarah Hillard always maintains a very high standard of due diligence when organising our holidays to the point were we don't have to worry about a thing. It's always a seamless and stress free expe... See more
Company replied
We have been lucky enough to book holidays using the good advice of Sarah Hillard for many years. She knows our likes and dislikes and always matches us to exactly what is the perfect break for us.... See more
Company replied
Sarah Hillard at Hays travel always pulls out all the stops and gets me the best holiday deals, usually bespoke to my individual needs. I have had Sarah sort all my travel needs for several years no... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Hillard, SO15, Southampton, United Kingdom
- 2380983757
4.8
Excellent
107 reviews
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Excellent service as usual.
Sarah Hilliard was helpful and informative as always. Nothing is too much trouble for her.
July 17, 2026
Reply from Hays Travel - Sarah Hillard
Thank you for taking the time to write a lovely review I hope you have a fantastic cruise
Sarah is an expert in her field…
Sarah is an expert in her field .Knowledge and professionalism withan eye for detail sadly lacks in many people but Sarah is the real deal! She goes over and above to find the quality we are looking for at destinations all over the world! I would never go anywhere else!
June 23, 2026
Reply from Hays Travel - Sarah Hillard
Thank you so much for a great review. Its lovely to deal with you and book all your adventures!
Hassle free booking
Just booked to return to Egypt. With Sarah's experience the whole booking was hassle free. We are happy to recommend her to our friends. Sarah goes the extra mile.
June 3, 2026
Reply from Hays Travel - Sarah Hillard
Thank you for a great review. Always a pleasure to book you trips.
Booking with Sarah Hillard was as…
Booking with Sarah Hillard was as usual quick and easy being told all the relevant information and using all her years if experience to give us a great service .
May 27, 2026
Reply from Hays Travel - Sarah Hillard
Always a pleasure to book your holidays!
The Perfect Holiday
We have been lucky enough to book holidays using the good advice of Sarah Hillard for many years. She knows our likes and dislikes and always matches us to exactly what is the perfect break for us. Year after year she has never disappointed.
March 26, 2026
Reply from Hays Travel - Sarah Hillard
Thank you for such a great review. Its pleasure dealing with my favourite clients
Another excellent booking experience…
Another excellent booking experience with Sarah.
Would not use anyone else.
February 24, 2026
Reply from Hays Travel - Sarah Hillard
Hi Bob, Sorry only just seen this. Many thanks as usual. Its fantastic to deal with a client that knows exactly what he wants.
Hays Travel.I have been dealing with…
Hays Travel.I have been dealing with Sarah Hillard for several years. Two five day coach trips a year. Our clients are over 65 yrs from our Darby and Joan club. Most late 70.s and early 80.s so sometimes it is difficult for her but she always suceeds.
February 7, 2026
Reply from Hays Travel - Sarah Hillard
DEREK HOLMES,
I appreciate your continued loyalty and am more than happy to help arrange your Darby and Joan club trips. Lets hope they all continue to enjoy them!
Kind regards
Alison
Hays Travel
Pontefract
very good quick service
very good quick service, even at the weekend.
Helpful in answering questions and informative.
January 19, 2026
Reply from Hays Travel - Sarah Hillard
Thank you for a great review, I hope yoj have a lovely holiday.
Always a great friendly service
Always a great service and the best deals are always offered always use Hays as often as possible!
January 3, 2026
We have had the assistance of Sarah…
We have had the assistance of Sarah Hillard in booking our holidays for several years now. The whole experience is seamless and once again Sarah has proved to be prompt and professional in meeting our needs. Excellent work.
January 1, 2026
Reply from Hays Travel - Sarah Hillard
Thank you for taking the time to send such a great review, I hope you all have a wonderful holiday!
Amazing
Absolutely outstanding!!! Friendly, helpful and amazing knowledge :) five star plus!
November 29, 2025
Unprompted review
Reply from Hays Travel - Sarah Hillard
Thanks for the great review!
The agent knew what we wanted and got a…
The agent knew what we wanted and got a good deal. She kept in contact regularly until we found the right holiday for us
September 13, 2025
Reply from Hays Travel - Sarah Hillard
Thanks for a great review, I hope you have a lovely time
Amazing 😍
Sarah has always gone above and beyond for us, she is so helpful and friendly. Always a pleasure booking with Sarah.
June 2, 2025
Excellent service… again
This was the fifth time we have used Sarah to organise a holiday for us, and as usual nothing was too much trouble. We went to her with an idea and within 24 hours it was organised, booked and paid. Takes all the hassle away from us
April 30, 2025
Reply from Hays Travel - Sarah Hillard
hank you for taking the time to write such a great review. I hope you all have a fanastic time.
I always go to Sarah for my holidays…
I always go to Sarah for my holidays and she is a pleasure to deal with. So experienced and helpful. Thank you again Sarah!
April 13, 2025
Reply from Hays Travel - Sarah Hillard
And you are a pleasure to deal with Emma, I hope you have a fab holiday!
Reply from Hays Travel - Sarah Hillard
Lovely to book your holidays!
Sarah is really friendly and was really…
Sarah is really friendly and was really quick to respond and have our holiday priced up for us
March 18, 2025
Reply from Hays Travel - Sarah Hillard
Thank youf or taking the time to leave a review, I hope you have a great holiday.
I have been using Sarah Hillard as my…
I have been using Sarah Hillard as my travel agent for around 6 years now and she is absolutely fantastic. So helpful and really takes the time to find your the perfect holiday would highly recommend Sarah for your travel plans without hesitation she is amazing at her job!
March 8, 2025
Reply from Hays Travel - Sarah Hillard
Thanks for such a great review, always a pleasure to book your family holidays!
Sarah as always was really helpful and…
Sarah as always was really helpful and if she didn’t know the answer found out for us.
February 16, 2025
Reply from Hays Travel - Sarah Hillard
Thank you for a lovely review, I hope you have a fabulous time.
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