Hays Travel - Sarah Hutchins Reviews 

40
TrustScore 5 out of 5

4.8

Personal Travel Consultant Sarah Hutchins, CM15 Romford, GB


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Rated 5 out of 5 stars

We have just booked another holiday with Sarah Hutchins to Mexico in December this year. Sarah has planned holidays for us before and she goes above and beyond to make everything special and smooth.... See more

Rated 5 out of 5 stars

We have booked with Sarah several times and she always makes the process seamless! Recently she arranged our multi holiday to Florida, Las Vegas and New York. Something we would have been very ne... See more

Company replied

Rated 5 out of 5 stars

Hi, So far upto the point of booking our holiday in July 2026, Sarah has been working tirelessly to find our perfect holiday for us since it's such a special year,we have a 50th birthday, 18th b... See more

Rated 5 out of 5 stars

Sarah has the patience of a saint! She found us an incredible holiday which we then needed to change - nothing was too much bother! She then found us another fantastic holiday, great hotel, flights, t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Sarah Hutchins, CM15, Romford, United Kingdom

  • 1277889698

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Mexico booking

We have just booked another holiday with Sarah Hutchins to Mexico in December this year. Sarah has planned holidays for us before and she goes above and beyond to make everything special and smooth. I was able to contact her with any questions and she always responded quickly.
Sarah’s correspondence was excellent and k would recommend her most highly.
Sarah got us the best deal with the best price and flight times . Thankyou again 😊

August 5, 2026
Rated 5 out of 5 stars

Sarah is amazing x

Sarah is amazing, she has always gone that extra step to make sure we have the best holidays, any concerns I have she is always on hand to make sure everything runs smoothly.

We have just got back from Lapland Finland and truly had an amazing time. X

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

We consulted Sarah after seeing an ad…

We consulted Sarah after seeing an ad on FB for safaris with Hayes Travel. My husband wanted to tick this off his bucket list as his 60th birthday treat.
Sarah presented us with several different packages and we chose one that took us travelling from Nairobi to Mombasa with many stops in different lodges near and around the national parks.
I was able to remain in contact with Sarah throughout the whole process and she kept us updated on any changes such as flights etc.
we had an amazing holiday and it’s not something we could have put together ourselves, Sarah also sent us a lovely card and a travel wallet and baggage tags which we were extremely grateful for. Sarah also sent us a guide to the areas we would be staying which was so very thoughtful. We had an amazing experience made stress free with Sarah by our side assisting and consulting with us every step of the way.
I would recommend Sarah 100%
She is professional, passionate, knowledgeable and extremely friendly. Nothing is too much trouble for her.
Thank you Sarah for making it happen 🙏🩷

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely friendly agent

We have used Sarah multiple times now over the last few years. We have certainly given her some challenges with multi-location breaks but she always comes through! She’s got to know our likes/dislikes quite well so tailors our trips to suit. We have found she’s super responsive, all times of the day, and never fails to deliver. Would highly recommend.

August 29, 2025
Rated 5 out of 5 stars

Thanks to Sarah

Thanks to Sarah, our holiday to Hong Kong and Fiji as been a great experience, because of Sarah’s hard work and knowledge we have been able to sit back and relax and enjoy the whole experience

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Mauritius 🇲🇺 2026

Hi,
So far upto the point of booking our holiday in July 2026, Sarah has been working tirelessly to find our perfect holiday for us since it's such a special year,we have a 50th birthday, 18th birthday and wedding anniversary to celebrate 🥳.
Nothing was to much trouble, with the questions being bombarded at her, kindness and curtesy in everything she does.
I have no doubt from now until we go and whilst in resort she will be with us every step of the way!☺️.
Kind regards

Mark Newton & Family.

May 1, 2025
Rated 5 out of 5 stars

Kenya. An African safari.

We were looking for an amazing holiday to remember for a landmark birthday. Sarah came highly recommended so decided to make contact.
From the initial enquiry, through to final booking, Sarah guided us through it and we ended up with exactly what we wanted. An African safari.
Sarah has gone above and beyond and has been a pleasure to deal with.
Highly professional, polite, fun and easy to deal with.
If you're toying with making that enquiry. Do it. You won't regret it! 😀

May 28, 2024
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you for taking the time to leave me such a lovely review John, you are both going to have such an amazing holiday for your very special birthday. it was absolutely my pleasure x

Rated 5 out of 5 stars

Norweigen cruise booking

Booked a Norwegian cruise with Sarah, she was extremely helpful and friendly, she answered all my questions and made the booking a very easy experience. Prior to the cruise Sarah kept me updated and provided all the information and documentation I needed. I would highly recommend Sarah for booking a holiday.

April 22, 2024
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you Fiona :) x

Rated 5 out of 5 stars

Booked 2 trips with Sarah she was…

Booked 2 trips with Sarah she was excellent from start to finish very knowledgeable.
Our quotes came back the same day & booking was easy, Sarah was always quick to respond with our questions will definitely book again.

April 21, 2024
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you Jill, always a Pleasure :) x

Rated 5 out of 5 stars

This was our first booking with Sarah…

This was our first booking with Sarah after seeing a fantastic deal advertised exploring Canada. Sarah couldn’t have been more helpful between the time of booking and our holiday and we are so thankful! We will definitely be booking with her again 😊

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

I have used Sarah a few times now to book our family holidays and she has gone above and beyond for me. Ensuring my needs are fulfilled for what we want to make a fantastic holiday for us all.
Thank you for all your help and knowing she is there should I need anything while away is a great peace of mind.
Highly recommend

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

This is my 2nd trip with Sarah and like…

This is my 2nd trip with Sarah and like last time, the service was amazing. Sarah was always just a phone-call or message away and helped me having an amazing time. I will continue to work with her on all future trips.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & Assistance

We stumbled across Sarah on a Facebook post while on holiday. We were miserable about coming home and she had advertised a fantastic holiday which were keen to get booked.

She is experienced and knowledgeable and delivers.

Sarah will be our first port of call for future bookings!!

January 8, 2024
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you Michelle and Craig, what an amazing adventure your trip is going to be :) x

Rated 4 out of 5 stars

Sarah from Hays Travel

Sarah from Hays Travel. Her dedication and wealth of information made planning my trip a breeze. She went above and beyond to ensure every detail was covered and correct. Her prompt response and knowledge is most appreciated.
Highly recommend her services!

December 28, 2023
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you Oksen for your kind review :)

Rated 5 out of 5 stars

First Class Service - Five Stars

Sarah was recommended to me by a friend and helped sort a Dream Holiday to Singapore and Oz.
Nothing is too much trouble, she is helpful, professional and it was a pleasure booking with her.
We’ve just booked again for next year and we will continue to use Sarahs excellent Service.

November 13, 2023
Unprompted review
Hays Travel - Sarah Hutchins logo

Reply from Hays Travel - Sarah Hutchins

Thank you James,always a pleasure to book for you. :)

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