I always deal with Sharon Moore from Hays. This is the 3rd cruise I have booked through her. I wouldn’t go through anyone else. What a credit to Hays. Her knowledge and customer service skills are fan... See more
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I always deal with Sharon Moore from Hays. This is the 3rd cruise I have booked through her. I wouldn’t go through anyone else. What a credit to Hays. Her knowledge and customer service skills are fan... See more
Company replied
Sharon Moore is a fantastic travel agent who is always friendly and available when questions need asking. Goes the extra mile to give the best deals she can. High recommendations to go with her for bo... See more
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Sharon at Hays was so helpful. I can imagine she rolled her eyes so many times but nothing was a bother. Booked a cruise but looked at so many options and kept changing my mind. Also asked for price o... See more
Sharon was very friendly, extremely efficient and had knowledge of NY so found us the perfect hotel in the location we wanted to stay. Could not fault the service from start of booking to the end of... See more
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Sharon Moore, TS17, Ingleby, United Kingdom
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Sharon was friendly & very knowledgeable. She listened to what we wanted and helped plan our exciting trip to New York & Las Vegas.

Reply from Hays Travel - Sharon Moore
2nd holiday I've booked with Sharon. She's so helpful and works hard to find the best place and deal she can. She's always available if you have ant queries odlr concerns as well

Reply from Hays Travel - Sharon Moore
Sharon was absolutely amazing. I am a very busy business woman who becomes stressed every year at having to plan and sort our family holidays. Sharon completely took this trauma from my hands. Amazing, professional and precision based.
Thank you Sharon x

Reply from Hays Travel - Sharon Moore
The experience was smooth from start to finish.

Reply from Hays Travel - Sharon Moore
A great personal service
Always professional, patient and never had a bad holiday through Sharon

Reply from Hays Travel - Sharon Moore
Sharon is absolutely amazing at what she does. I don’t think I will ever book a holiday by myself again! She manages to maintain her professional persona but at the same time seeming so friendly and making you feel at ease. Highly recommend!

Reply from Hays Travel - Sharon Moore
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