Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... See more
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When we went to book our holiday it got quite complicated. Because of a couple of our friends and trying to accommodate everyone. But Lyndsey was very patient and so helpful she got everything sorted... See more
Company replied
As always the staff are polite, cheerful and very helpful. They always explain everything and go out of their way to answer questions or find out the answer and get back to me. Excellent service.
Company replied
As always the friendly, helpful staff go out if their way to sort your holiday with every request you make x Understanding and caring x Hays travel Stanley should be very proud of the efficient s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 Front Street, DH9 0HX, Stanley, United Kingdom
- 01207 236000
4.9
Excellent
987 reviews
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Helpful and friendly staff
Helpful and friendly staff. Made the whole process so easy and got us the best price possible. Lyndsey was our travel agent today, she was amazing.
May 21, 2026
Reply from Hays Travel - Stanley
Thanks so much for reviewing our service in branch we hope you have a brilliant time in Costa del Sol :)
Thanks Lyndsey
Super Stanley Hays Travel
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes through the paper work thoroughly. First class service as always. Thank you.
May 21, 2026
Reply from Hays Travel - Stanley
Thank you so much for choosing to use our branch time and time again for your holidays. I hope you both have a wonderful cruise. Thanks Lyndsey
Reply from Hays Travel - Stanley
Hi Joan,
Thank you so much for taking the time to leave such a kind review! I hope you both have the best time in Sidari. It was a pleasure to book you both!
Millie :)
Staff were realy helpful
May 3, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your feedback.
We truly appreciate your kind words.
Kind Regards
Millie :)
Reply from Hays Travel - Stanley
We are happy to know our service and prices met your expectations. We appreciate your kind words.
Kind Regards
Rachel :)
Great company fantastic staff
As always the staff are polite, cheerful and very helpful. They always explain everything and go out of their way to answer questions or find out the answer and get back to me. Excellent service.
May 7, 2026
Reply from Hays Travel - Stanley
Thankyou so much for taking the time to leave your review - it was a pleasure booking your trip :)
Thanks Kelly
Great friendly knowledgeable service…
Great friendly knowledgeable service from Laura as always
Whole team makes you feel welcome and always happy to help
May 13, 2026
Reply from Hays Travel - Stanley
Thank you for once again booking your trip with us in branch - have a fab time in Orlando :)
Thanks Laura
Great service as usual
As per usual, Hays matched the price we were looking at on the TUI app.
What was even better was.... The flight is with Easy Jet, and Hays are going to book us in and get our boarding cards, before we go. Never used Easy Jet before and didn't realise you had to be booked in, so we're very happy 😊
May 7, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Majorca. Thanks Laura
Nothing was too much bother for…
Nothing was too much bother for Lindsey, she held our hand and we booked 2 touring holidays.
She certainly went the extra mile, and some
May 6, 2026
Reply from Hays Travel - Stanley
Thanks again for booking your trip with us at Stanley :)
Lyndsey
When we went to book our holiday it got…everything sorted in one go. Very helpful.
When we went to book our holiday it got quite complicated. Because of a couple of our friends and trying to accommodate everyone. But Lyndsey was very patient and so helpful she got everything sorted for us. Couldn't thank her enough.
May 5, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I am so pleased we managed to get you all booked and hope you have a lovely time in Costa Del Sol. Thanks Lyndsey
Reply from Hays Travel - Stanley
Hi,
We appreciate your positive feedback and we are so glad that you found our service helpful and great. We hope you have the best time on your cruise
Kind Regards
Hays Travel Stanley
Excellent fast efficient service by…
Excellent fast efficient service by very pleasant staff
May 1, 2026
Reply from Hays Travel - Stanley
Hi Susan,
Thank you so much for taking the time to leave such a kind review. I hope you have the best time in Fuerteventura.
Kind regards, Millie :)
A very satisfied customer x
As always the friendly, helpful staff go out if their way to sort your holiday with every request you make x
Understanding and caring x
Hays travel Stanley should be very proud of the efficient staff x
They are always obliging and on the ball nothing is too much for them x
From
A very satisfied customer x
April 30, 2026
Reply from Hays Travel - Stanley
Thanks so much for reviewing our service in branch - it was a pleasure booking your holiday :)
Thanks
Lyndsey was brilliant and went through…
Lyndsey was brilliant and went through all the options which were available to is. First class customer service 🙌
April 28, 2026
Reply from Hays Travel - Stanley
Allyson,
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that you received first-class customer service and that all available options were explained to you.
Kind Regards
Lyndsey
The staff are very friendly and check…
The staff are very friendly and check everything out for you and keep you well informed. I feel nothing is a bother for them. Excellent customer service.
April 23, 2026
Reply from Hays Travel - Stanley
Thanks once again for booking your holiday here with us at Stanley - have a fantastic time
Thanks Laura
it was because Lindsey was friendly and…
it was because Lindsey was friendly and great and helpful
April 19, 2026
Reply from Hays Travel - Stanley
Thankyou so much for your feedback - we hope you have a brilliant cruise :)
Thanks Lyndsey
Salou
As always the team deliver what you ask for. Absolutely love the expertise I receive every single time I book a vacation
April 8, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Salou. Thanks Lyndsey
I know when I go in to book a holiday I…
I know when I go in to book a holiday I get good service.The staff are very friendly and pleasant.
April 15, 2026
Reply from Hays Travel - Stanley
We appreciate you taking the time to leave us such a great review! We're so happy to hear you consistently receive good service from our friendly staff.
Reply from Hays Travel - Stanley
We appreciate you taking the time to leave us such a wonderful review; we are so happy that our staff were helpful and friendly.
Many Thanks Laura
Excellent customer service and could…
Excellent customer service and could not be more helpful. Just about priced matched my quote I got on website. Would not book my holidays anywhere else. Thank you
April 12, 2026
Reply from Hays Travel - Stanley
We appreciate your wonderful feedback and are so happy to hear that we could provide such helpful service. Thank you for your continued trust in us for your holiday bookings.
Kind regards
Laura
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