Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... See more
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The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
Company replied
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... See more
Company replied
Staff very helpful and friendly. (Lyndsey ).Remember your name which makes welcoming.We go Hays Stanley for all our holidays.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 Front Street, DH9 0HX, Stanley, United Kingdom
- 01207 236000
4.9
Excellent
1K reviews
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Reply from Hays Travel - Stanley
Hi Joan,
Thank you so much for taking the time to leave such a kind review! I hope you both have the best time in Sidari. It was a pleasure to book you both!
Millie :)
Staff were realy helpful
May 3, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your feedback.
We truly appreciate your kind words.
Kind Regards
Millie :)
Reply from Hays Travel - Stanley
We are happy to know our service and prices met your expectations. We appreciate your kind words.
Kind Regards
Rachel :)
Great company fantastic staff
As always the staff are polite, cheerful and very helpful. They always explain everything and go out of their way to answer questions or find out the answer and get back to me. Excellent service.
May 7, 2026
Reply from Hays Travel - Stanley
Thankyou so much for taking the time to leave your review - it was a pleasure booking your trip :)
Thanks Kelly
Great friendly knowledgeable service…
Great friendly knowledgeable service from Laura as always
Whole team makes you feel welcome and always happy to help
May 13, 2026
Reply from Hays Travel - Stanley
Thank you for once again booking your trip with us in branch - have a fab time in Orlando :)
Thanks Laura
Nothing was too much bother for…
Nothing was too much bother for Lindsey, she held our hand and we booked 2 touring holidays.
She certainly went the extra mile, and some
May 6, 2026
Reply from Hays Travel - Stanley
Thanks again for booking your trip with us at Stanley :)
Lyndsey
When we went to book our holiday it got…everything sorted in one go. Very helpful.
When we went to book our holiday it got quite complicated. Because of a couple of our friends and trying to accommodate everyone. But Lyndsey was very patient and so helpful she got everything sorted for us. Couldn't thank her enough.
May 5, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I am so pleased we managed to get you all booked and hope you have a lovely time in Costa Del Sol. Thanks Lyndsey
Reply from Hays Travel - Stanley
Hi,
We appreciate your positive feedback and we are so glad that you found our service helpful and great. We hope you have the best time on your cruise
Kind Regards
Hays Travel Stanley
The staff are very friendly and check…
The staff are very friendly and check everything out for you and keep you well informed. I feel nothing is a bother for them. Excellent customer service.
April 23, 2026
Reply from Hays Travel - Stanley
Thanks once again for booking your holiday here with us at Stanley - have a fantastic time
Thanks Laura
it was because Lindsey was friendly and…
it was because Lindsey was friendly and great and helpful
April 19, 2026
Reply from Hays Travel - Stanley
Thankyou so much for your feedback - we hope you have a brilliant cruise :)
Thanks Lyndsey
Salou
As always the team deliver what you ask for. Absolutely love the expertise I receive every single time I book a vacation
April 8, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Salou. Thanks Lyndsey
I know when I go in to book a holiday I…
I know when I go in to book a holiday I get good service.The staff are very friendly and pleasant.
April 15, 2026
Reply from Hays Travel - Stanley
We appreciate you taking the time to leave us such a great review! We're so happy to hear you consistently receive good service from our friendly staff.
I CALLED LAURA AT STANLEY TO MAKE SURE…
I CALLED LAURA AT STANLEY TO MAKE SURE THE HOLIDAY WE WANTED WAS AVAILABLE I GAVE ALL THE INFORMATION OVER THE PHONE AND THEN WENT TO THE SHOP TO PAY IT WAS SO EASY AND THEY ARE SO HELPFUL ALWAYS
April 11, 2026
Reply from Hays Travel - Stanley
Thanks again for booking your trip :) have a fab trip in Kos :)
Thanks Laura
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have a lovely time in Tenerife. Thanks Lyndsey
Very good Laura was very helpful and…
Very good Laura was very helpful and did everything she could I got a real bargain going solo on a cruise it’s the cheapest iv ever, I always use Hays travel they are so helpful
April 8, 2026
Reply from Hays Travel - Stanley
Thank you for leaving a lovely review, always happy to help I hope you have an amazing cruise. Kind regards Kelly
Thankyou very much to Laura Swinbank…
Thankyou very much to Laura Swinbank for booking my holiday yesterday, very helpful and polite, a lovely young girl
April 7, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback it is always a pleasure - I hope you have a great time in Jersey celebrating your anniversary. Kind Regards Laura :)
Really fantastic service
Really fantastic service , Kelly was helpful , knowledgeable and friendly throughout . Will definitely book with her again 👌
April 5, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback - I hope you have a great time in Prague Kind Regards Kelly :)
Great team
Excellent service thanks to the great team inside the office. Always willing to go that one step further .
March 28, 2026
Reply from Hays Travel - Stanley
Thankyou so much for reviewing our service - its always a pleasure seeing you in the branch :)
Thanks Laura
I always book at stanley branch ,the…
I always book at stanley branch ,the girls are very friendly take there time to try and get you the exact holiday you want and answer any questions you mah have i wouldent go anywere else to book a holiday
March 26, 2026
Reply from Hays Travel - Stanley
Sharron Lawes,
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our Stanley branch provides you with the perfect holiday booking experience.
Kind regards
Alison
Hays Travel
Pontefract
Short getaway
Helpful staff, were able to organise exactly what I wanted and at the price I was happy to pay. Smooth process and really polite friendly service.
March 18, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you have an amazing time in Disneyland Paris. Thanks Lyndsey
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