From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more
Company replied
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From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more
Company replied
It’s holiday booking time and that means only one thing, contacting Hays Travel and Steph Barwick. Steph is always helpful with her calm and assuring manner and there is never any pressure or hard... See more
Company replied
We asked Steph the best places to go for a holiday in the sun in mid October. She used her wealth of experience and knowledge and gave us choices. We then gave her a list of criteria and she locate... See more
Company replied
Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experien... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Stephanie Barwick, DE4 3EJ, Buxton, United Kingdom
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Everything sorted by steph from start to finish..absolutely amazing to deal with...wouldn't even think of using anyone else now

Reply from Hays Travel - Stephanie Barwick
We know nothing about Benidorm, so to be given all the information we needed to make our choices was really helpful. The process was really quick. Thank you.

Reply from Hays Travel - Stephanie Barwick
After some discussion and research Stephanie came up with the answer - as usual. That’s why we keep coming back.

Reply from Hays Travel - Stephanie Barwick
Personal attention explained everything in clear language not rushed very pleasant enjoyable experience will recommend to all

Reply from Hays Travel - Stephanie Barwick
Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experience to another level. Would recommend her to absolutely anyone who wants to book any holiday. 5 star service ⭐ ⭐⭐⭐⭐

Reply from Hays Travel - Stephanie Barwick
We’ve been using Stephanie since 2019 to find and book our holidays and she’s come up trump’s again, the hotel sounds amazing and the reviews are five star, One thing you should know about Stephanie is nothing is to much trouble and being a local travel agent its good to keep local businesses going 👍👍 thanks once again and looking forward to booking with you in September

Reply from Hays Travel - Stephanie Barwick
I'm not good with computers and am nervous about buying anything I've been scammed a couple of times so booking my holiday with Hays travel especially Steph who was very patient and helpful in finding a nice holiday was brilliant and will definitely use her again

Reply from Hays Travel - Stephanie Barwick

Reply from Hays Travel - Stephanie Barwick
Steph listened to what we wanted and advised us on what was the best options

Reply from Hays Travel - Stephanie Barwick
As always Stephanie was absolutely brilliant!
She is highly knowledgeable and always gives honest advice.
Her communication skills are excellent and it was a pleasure to have her arrange our holiday.

Reply from Hays Travel - Stephanie Barwick
I always use Hays and Stephanie. She is always helpful and polite and nothing is too much trouble. Stephanie keeps me informed from the moment I book until the time of my flight. She is a true professional

Reply from Hays Travel - Stephanie Barwick
It is a pleasure to let Stephanie book our holiday. She is friendly but ultra professional. I would highly recommend her.

Reply from Hays Travel - Stephanie Barwick
Booked holidays before with Stephanie, she is very professional in her job and also keeps an eye on peoples passport expiry dates which i did'nt know about. She goes above and beyond in her role.

Reply from Hays Travel - Stephanie Barwick
Easy to work with great customer service nothing to much trouble

Reply from Hays Travel - Stephanie Barwick

Reply from Hays Travel - Stephanie Barwick
Stephanie, our personal travel consultant once again has come up with the holiday we want after much hard work on her part. I would always recommend her.

Reply from Hays Travel - Stephanie Barwick
Extremely good travel agent - I was kept informed and documentation arrived very quickly. She goes that extra mile.

Reply from Hays Travel - Stephanie Barwick
Great personal service, information and support. Always fast with getting in touch.

Reply from Hays Travel - Stephanie Barwick
Steph was very helpful and made my booking experience very straightforward

Reply from Hays Travel - Stephanie Barwick
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