Hays Travel - Stephanie Barwick Reviews 

398
TrustScore 5 out of 5

4.9

Personal Travel Consultant Stephanie Barwick, DE4 3EJ Buxton, GB


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Rated 5 out of 5 stars

From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more

Company replied

Rated 5 out of 5 stars

It’s holiday booking time and that means only one thing, contacting Hays Travel and Steph Barwick. Steph is always helpful with her calm and assuring manner and there is never any pressure or hard... See more

Company replied

Rated 5 out of 5 stars

We asked Steph the best places to go for a holiday in the sun in mid October. She used her wealth of experience and knowledge and gave us choices. We then gave her a list of criteria and she locate... See more

Company replied

Rated 5 out of 5 stars

Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experien... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Stephanie Barwick, DE4 3EJ, Buxton, United Kingdom

  • 1629323023

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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4.9

All reviews

(398)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything sorted by steph from start…

Everything sorted by steph from start to finish..absolutely amazing to deal with...wouldn't even think of using anyone else now

February 14, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you for your lovely feedback, I'm so pleased we got what you wanted and a good price too. Something to look forward too.
Thanks for supporting my small business.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Great experience.

We know nothing about Benidorm, so to be given all the information we needed to make our choices was really helpful. The process was really quick. Thank you.

February 17, 2026
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Reply from Hays Travel - Stephanie Barwick

Benidorm my top subject so was really easy to get the ideal holiday for you.
Thanks for your kind feedback and support of my small business, I hope you have a fabulous time.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Budapest city break

After some discussion and research Stephanie came up with the answer - as usual. That’s why we keep coming back.

February 18, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Roy for your continued support of my small business. I'm so pleased we managed to get what you wanted as a package if only for peace of minds sake.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Personal attention explained everything…

Personal attention explained everything in clear language not rushed very pleasant enjoyable experience will recommend to all

February 15, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Mick for your kind feedback and for asking me to help you plan your trip. I'm sure you'll have a lovely time.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Holiday to Poland with Hayes travel

Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experience to another level. Would recommend her to absolutely anyone who wants to book any holiday. 5 star service ⭐ ⭐⭐⭐⭐

February 14, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Lee for such lovely feedback and your continued support of my small business. It really does mean the world to me.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Steph the best

Excellent service as usual

February 13, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you for your continued support of my small business, its very much appreciated.
I love seeing the posts of your travels.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Booked to go to Egypt

We’ve been using Stephanie since 2019 to find and book our holidays and she’s come up trump’s again, the hotel sounds amazing and the reviews are five star, One thing you should know about Stephanie is nothing is to much trouble and being a local travel agent its good to keep local businesses going 👍👍 thanks once again and looking forward to booking with you in September

February 3, 2026
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Reply from Hays Travel - Stephanie Barwick

Thank you Martin and Tracy its my pleasure to help you with your holiday plans. I hope you have a fab time.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

I'm not good with computers and am…

I'm not good with computers and am nervous about buying anything I've been scammed a couple of times so booking my holiday with Hays travel especially Steph who was very patient and helpful in finding a nice holiday was brilliant and will definitely use her again

February 8, 2026
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Reply from Hays Travel - Stephanie Barwick

Hi Gwenda Firstly I must thank the lovely Ash ladies for recommending me to you, its so very kind of them and it also helps you to know I'm a genuine PTC even though you can't see me.
I'm sure you will have a fabulous holiday, the hotel is one of my good sellers.
Thank you for supporting my small business
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Tenerife

Really really helpful, great experience

February 5, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Dan for this lovely feedback and supporting my small business.
i was determined to get you what you wanted.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Steph listened to what we wanted and…

Steph listened to what we wanted and advised us on what was the best options

February 1, 2026
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Reply from Hays Travel - Stephanie Barwick

Thank you for your continued support, very much appreciated.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Excellent customer service.

As always Stephanie was absolutely brilliant!
She is highly knowledgeable and always gives honest advice.
Her communication skills are excellent and it was a pleasure to have her arrange our holiday.

January 28, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Steve for your kind feedback and continued support of my small business, its very much appreciated.
Stephanie Barwick at Hays Travel. PTC.

Rated 5 out of 5 stars

I always use Hays and Stephanie

I always use Hays and Stephanie. She is always helpful and polite and nothing is too much trouble. Stephanie keeps me informed from the moment I book until the time of my flight. She is a true professional

January 27, 2026
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Reply from Hays Travel - Stephanie Barwick

Thank you Jenny for your lovely feedback, all the recommendations to your friends and your continued support over the last 20 years. It is very much appreciated.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Highly recommended travel professional

It is a pleasure to let Stephanie book our holiday. She is friendly but ultra professional. I would highly recommend her.

January 26, 2026
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Reply from Hays Travel - Stephanie Barwick

Thank you for your lovely feedback and continued support of my small business.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Holiday Booking

Booked holidays before with Stephanie, she is very professional in her job and also keeps an eye on peoples passport expiry dates which i did'nt know about. She goes above and beyond in her role.

January 22, 2026
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Reply from Hays Travel - Stephanie Barwick

Thank you Max for your continued support of my small business and kind feedback. Its always good to have a holiday to look forward to.
Stephanie Barwick at Hays Travel PTC.

Rated 5 out of 5 stars

Easy to work with great customer…

Easy to work with great customer service nothing to much trouble

January 9, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Dean that's so very kind of you to say so and Thank you for your continued support of my small business.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Fab service

Found what we wanted within budget

January 7, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Trudie for your continued support of my small business.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Stephanie

Stephanie, our personal travel consultant once again has come up with the holiday we want after much hard work on her part. I would always recommend her.

January 14, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Christine for your continued support of my small business and kind feedback. I'm so pleased we got a lovely holiday for the both of you and not long to wait either.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Extremely good travel agent

Extremely good travel agent - I was kept informed and documentation arrived very quickly. She goes that extra mile.

January 7, 2026
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Helen for your kind words and continued support of my small business, its very much appreciated.
Stephanie Barwick at Hays Travel PTC.

Rated 5 out of 5 stars

Great personal service

Great personal service, information and support. Always fast with getting in touch.

December 16, 2025
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Joanne for your continued support of my small business, its so very much appreciated.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Steph was very helpful and made my…

Steph was very helpful and made my booking experience very straightforward

December 9, 2025
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Karen for booking with me and supporting my small business.
I'm sure you'll have a fabulous time.
Stephanie Barwick at Hays Travel PTC

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