From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s holiday booking time and that means only one thing, contacting Hays Travel and Steph Barwick. Steph is always helpful with her calm and assuring manner and there is never any pressure or hard... See more
Company replied
We asked Steph the best places to go for a holiday in the sun in mid October. She used her wealth of experience and knowledge and gave us choices. We then gave her a list of criteria and she locate... See more
Company replied
Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experien... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Stephanie Barwick, DE4 3EJ, Buxton, United Kingdom
- 1629323023
4.9
Excellent
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and a great service
January 23, 2024
Reply from Hays Travel - Stephanie Barwick
Thank you David for your continued support of my small business. I hope you have a fabulous trip.
Stephanie Barwick at Hays Travel.
Steph as been booking holidays for a…
Steph as been booking holidays for a good while. Never a problem very professional always delivers
January 20, 2024
Reply from Hays Travel - Stephanie Barwick
Thank you Stephen for the kind feedback and your continued support of my small business.
I appreciate your loyalty.
Stephanie Barwick at Hays Travel
Highly personalised service
Highly personalised service. Was really made to feel like a vip customer. Brilliant customer care
January 7, 2024
Reply from Hays Travel - Stephanie Barwick
Thank you Amanda for your lovely feedback and your continued support of my small business
Stephanie Barwick at hays Travel.
Your loyalty and repeat business means the world to me. I hope to assist you with many more holidays in the future.
I hope you have a fabulous time.
Used Hays with the help of Stephanie…
Used Hays with the help of Stephanie many times great advice very experienced and super efficient ⭐️⭐️⭐️⭐️⭐️
December 30, 2023
Reply from Hays Travel - Stephanie Barwick
Thanks Steve for sparing the time to leave me some kind feedback.
I can't thank you enough for your continued support of my small business.
Stephanie Barwick at Hays Travel.
Stephanie was very helpful in securing…
Stephanie was very helpful in securing our booking
December 30, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Stephen for your kind feedback and supporting my small business. I hope you have a fabulous time and I can assist you with any future plans.
Stephanie Barwick at Hays Travel.
Steph is always so helpful and very…
Steph is always so helpful and very patient as we changed our minds quite a few times but nothing was too much trouble. Steph makes booking a holiday so easy
December 17, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Catherine for your lovely feedback and your continued support of my small business. Your loyalty means the world to me.
Stephanie Barwick at Hays Travel.
Reply from Hays Travel - Stephanie Barwick
Thank you Ashley for your kind feedback and your continued support of my small business
Stephanie Barwick at Hays Travel.
Here to help you with many more holidays in the future :)
Steph goes the extra mile to get you…
Steph goes the extra mile to get you the best price and experience
November 17, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Neil for your kind words and for supporting my small business.
Here for you any time you need me.
Stephanie Barwick at Hays Travel.
Highly Recomend ⭐️⭐️⭐️⭐️⭐️
Stephanie was brilliant from start to finish & I know she is on the end of the phone if I should need anything.
October 22, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you April for supporting my small business. I know you are completely capable of booking your cruises yourself, so its very kind of you to let me do it for you.
Stephanie Barwick at Hays Travel
Brilliant Service everytime
I always book my holidays through Steph at Hays, she is very helpful and friendly. I would 100% recommend booking through Steph
October 18, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Rosie, your loyalty means the world to me. You have some lovely holidays to look forward to, especially the next one. I really appreciate your support of my small business. Stephanie Barwick at Hays Travel.
Stephanie sorted everything out with no…
Stephanie sorted everything out with no problems at all. Any queries she answered promptly.
September 30, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you for your kind feedback, I hope you and your family have a lovely trip. Here for you if you need me.
Stephanie Barwick at Hays Travel.
Seamless and personalised booking
All aspects were personalised to us. Very quick responses and and seamless services
September 30, 2023
Reply from Hays Travel - Stephanie Barwick
I hope you have a fabulous holiday, its one of my favourite places, we made some fabulous memories, I hope you do too.
Thanks for supporting my small business.
Stephanie Barwick at Hays Travel.
Stephanie was tremendously helpful and…
Stephanie was tremendously helpful and friendly in organising our holiday to our specification.
September 28, 2023
Reply from Hays Travel - Stephanie Barwick
Thanks Dan for your nice feedback. I'm sure you'll have a fab time enjoy.
Stephanie Barwick at Hays travel
Excellent service got back to me…
Excellent service got back to me straight away went through everything got my invoice even b4 i put the phone down
September 26, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Sharon for the lovely feedback.
You always know what you want so makes my life so much easier. I can't thank you enough for your continued support of my small business.
Stephanie Barwick at Hays Travel.
Stephie looked after us so well
Stephie looked after us so we very professional nothing was any trouble.
September 4, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Andy for finding me now I work from home. Its my pleasure to help you with your holiday plans. Something to look forward to through the winter months.
Stephanie Barwick at Hays Travel.
The Best
Steph is very professional, helpful,experienced, knowledgeable
and very easy to talk to,everything is explained to you and her responses are very quick,would definitely recommend her to everyone x
August 27, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Julie for your kind feedback and for continually supporting my small business Stephanie Barwick at Hays Travel.
It really does mean the world to me.
I hope you have a fabulous trip and I look forward to helping you with any future plans.
Reply from Hays Travel - Stephanie Barwick
Thank you for the kind feedback. Your loyalty means the world to my small business. :)
Stephanie Barwick at Hays Travel.
Steph is so friendly and helpful and…
Steph is so friendly and helpful and goes above and beyond to help with a holiday. We always choose Steph when looking for a holiday, wouldn’t go anywhere else :)
August 14, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you Kerry for your lovely feedback. I have some really nice customers who have come with me from my Thomas Cook days.
I really appreciate your loyalty and support of my small business.
I can't wait to hear all about this trip and hopefully see some photos. Someone is going to be very happy :)
Stephanie Barwick at Hays Travel.
Super star
Always helpful and so polite and goes that extra mile to help and sort things out to the best of her abilities… one of the best around.
Thanks Steph
July 27, 2023
Reply from Hays Travel - Stephanie Barwick
Thank You Ady for sparing the time to leave me some nice feedback. I try my best to find you what you want even when sometimes its difficult to find. I hope you enjoy celebrating your birthday.
Stephanie Barwick at Hays Travel.
Excellent prompt service
Excellent prompt service, after having such a terrible time with TUI .
Steph found us a lovely holiday almost straight away and nothing was too much trouble, we shall definitely be booking again with you , and so will many of our friends and family ☀️😃
June 29, 2023
Reply from Hays Travel - Stephanie Barwick
Thank you for that lovely kind feedback, you've made my day. I hope you have a fabulous holiday and I look forward to helping you again in the future. Stephanie Barwick at Hays Travel.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.