Hays Travel - Tavistock Reviews 

531
TrustScore 5 out of 5

4.9

11 Brook Street, PL19 0HA Tavistock, GB


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Rated 5 out of 5 stars

Booked my holiday easily, quickly and exactly how and where I wanted it. Stacey was polite, cheerful, and efficient. (Saw the holiday advertised in the window and hadn't intended to go away at that ti... See more

Company replied

Rated 5 out of 5 stars

Having personally, never used a Travel agent's shop. Delighted to say the service was brilliant. We got exactly what we wanted thanks to ability/ professionalism of staff member Stacey.

Company replied

Rated 5 out of 5 stars

Very prompt and efficient service from Gemma in Tavistock. We had very limited dates, not a lot of ideas but a meaningful discussion later we had ourselves a holiday we had not even considered. Than... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Gemma. Friendly and professional; sorted our holiday in a relatively short period of time. We came away with exactly what we wanted. Would highly recommend Hays travel.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 11 Brook Street, PL19 0HA, Tavistock, United Kingdom

  • 01822734014

4.9

Excellent

TrustScore 5 out of 5

531 reviews

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4.9

All reviews

(531)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication.

Good communication and good advice and the regular updates are much appreciated.

January 24, 2026
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Reply from Hays Travel - Tavistock

Thank you for taking the time to write your review! We really do appreciate it.

Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful, their knowledge was very good about the destination we wanted to go to.

January 17, 2026
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Reply from Hays Travel - Tavistock

Thank you for your feedback, I will pass this onto Clare, she will be pleased with your review - Gemma

Rated 5 out of 5 stars

Experienced and helpful staff

The staff in our local Hays are always friendly and very helpful, cannot fault them at all everything always explained fully.

January 23, 2026
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Reply from Hays Travel - Tavistock

Thank you for your review I will pass it onto the Team thanks again Gemma

Rated 5 out of 5 stars

Clare was excellant and professional as…

Clare was excellant and professional as always. Would recommend her services to anyone. Many thanks.

January 23, 2026
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Reply from Hays Travel - Tavistock

thank you very much for your review I will pass this onto Clare she will be really pleased - Gemma

Rated 5 out of 5 stars

Friendly, Personal Experience

Listening rather than pushing specific holidays. Personal service, understood our wishes and worked with us. Friendly. Used them regularly so know what we like. Made whole experiencepleasurable

January 20, 2026
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Reply from Hays Travel - Tavistock

Thank you so much for this wonderful review. It's really appreciated :)

Rated 5 out of 5 stars

Nothing was too much trouble for Clare…

Nothing was too much trouble for Clare in the Tavistock Office. She worked tirelessly to get the river cruise we wanted.

January 16, 2026
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Reply from Hays Travel - Tavistock

Thank you for your review, Clare will be over the moon I will pass this review onto her - Gemma

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Nothing is ever to much trouble
All the staff at the Tavistock branch are highly knowledgeable in their field.
Always amazing service and always greeted with a smile

January 6, 2026
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Reply from Hays Travel - Tavistock

Thank you so much for your lovely review Becky, I will share your review with the team. thanks Gemma

Rated 5 out of 5 stars

Gemma was so helpful in booking our…

Gemma was so helpful in booking our flights. It was our first time booking but she made it easy and straightforward for us. Thank you Gemma!

January 17, 2026
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Reply from Hays Travel - Tavistock

Thank you for your feedback I am so glad we got you sorted - Gemma

Rated 5 out of 5 stars

Stacey Tyler Lee Tavistock…First Class Service

The agent (Stacey Tyler Lee Tavistock Branch) was extremely helpful. Staceys knowledge and attention to detail enabled us to ensure that we had addressed all relevant detail. In addition she also gave appropriate information that has allowed us to use the Hays and Ryan Air App thus ensuring a very pleasant experience prior to our holiday

January 14, 2026
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Reply from Hays Travel - Tavistock

Thank you so much for your lovely review on Stacey, she will be absolutly chuffed to bits with this I will pass it on. thanks again Gemma

Rated 5 out of 5 stars

Always a pleasure to go in the shop

Always a pleasure to go in the shop. All the staff friendly and go above and beyond

January 6, 2026
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Reply from Hays Travel - Tavistock

Thank you so much for your lovely review. It is always a pleasure booking your holidays - Laura

Rated 5 out of 5 stars

Helpful caring staff

Laura was very helpful and helped to ensure what my children on the spectrum would be comfortable throughout.

January 10, 2026
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Reply from Hays Travel - Tavistock

Thank you so much for your lovely review. It was a pleasure booking your holiday for you - Laura

Rated 5 out of 5 stars

Excellent service from the staff at…

Excellent service from the staff at Tavistock. Preparing trip for a Christmas gift and the girls could have not been more helpful.

December 23, 2025
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Reply from Hays Travel - Tavistock

Was an absolute pleasure having you in store and so happy we were able help find you the perfect Christmas gift. :)

Rated 5 out of 5 stars

One stop holiday shop

The staff at the Tavistock branch are very friendly, welcoming and they were knowledgeable about the products I was interested in. At this branch, I’ve been dealing with Laura. She has been super helpful, not only helping me organise a once in a lifetime trip, but in offering suggestions on travel, accommodation and sightseeing.
Hays Travel Tavistock, is your one stop shop for everything you need to have a great holiday.

December 10, 2025
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Reply from Hays Travel - Tavistock

Thank you for such a lovely review :-) it has been a pleasure booking your holidays for you. You certainly have some exciting trips planned! - Laura

Rated 5 out of 5 stars

Understood our needs

Understood our needs and helped us find the solution we wanted.

December 11, 2025
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Reply from Hays Travel - Tavistock

Thank you for your message I am glad we got you sorted - thanks Gemma

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