Booked my holiday easily, quickly and exactly how and where I wanted it. Stacey was polite, cheerful, and efficient. (Saw the holiday advertised in the window and hadn't intended to go away at that ti... See more
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Very prompt and efficient service from Gemma in Tavistock. We had very limited dates, not a lot of ideas but a meaningful discussion later we had ourselves a holiday we had not even considered. Than... See more
Company replied
Having personally, never used a Travel agent's shop. Delighted to say the service was brilliant. We got exactly what we wanted thanks to ability/ professionalism of staff member Stacey.
Company replied
We were assisted and helped to find exactly what we were looking for and they were very helpful as they always are
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Brook Street, PL19 0HA, Tavistock, United Kingdom
- 01822734014
4.9
Excellent
533 reviews
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Great customer service and knowledgable staff - Clare was great
Clare was very helpful in assisting with planning our dream holiday to Canada. She was patient with my regular requests to change things to make it perfect for us.
October 15, 2025
Reply from Hays Travel - Tavistock
Thank you for your review, I will this onto Clare she will be very happy - thanks Gemma
Gemma sorts everything that you need…
Gemma sorts everything that you need excellent service
October 14, 2025
Reply from Hays Travel - Tavistock
Thank you for your review, Gemma
Winter sun
We arrived not too sure of what we would like to. After a short while Clare had a very good idea what would suit us.
October 11, 2025
Reply from Hays Travel - Tavistock
thanks for your feedback, I will pass this onto Clare she will be pleased. thanks - Gemma
Terrible Hotel and TUI service.
No complaint/ customer service link on their website or complaints process that is easily accessed.
October 7, 2025
Unprompted review
Reply from Hays Travel - Tavistock
Oh no sorry to hear this, we can help you with your complaint with tui.I have left a message for you to call me. This 1* review you have given is against our Hays travel store in Tavistock customer service not for Tui if you can call us or pop in store we can assist you. thank you Gemma
Book my holidays here all the time…
Book my holidays here all the time fantastic service and very knowledgeable .
October 11, 2025
Reply from Hays Travel - Tavistock
thank you for your feedback - Gemma
As always the customer service was…
As always the customer service was great. Laura dealt with our booking and she put a lot of effort to getting it right for us. All the staff -Gemma, Laura, Stacey and Claire all make the experience a pleasure
October 3, 2025
Reply from Hays Travel - Tavistock
You always brighten our days when you come in! Thank you for leaving such a lovely review! :)
Hays are amazing
I first rang and spoke to Stacey who was so very helpful then she sent me an email with all the details. We were so impressed we went in yesterday to meet her and she was so helpful and friendly so we booked the cruise😋 I am nervous as always done this with friends but I now feel confident that I can go back to Stacey if I am concerned about any thing.
October 8, 2025
Reply from Hays Travel - Tavistock
Thank you! You've made my day with this review! Was so lovely helping you book your cruise. 😊
Good knowledge and understanding of our…
Good knowledge and understanding of our specific requirements for the disabled.
October 8, 2025
Reply from Hays Travel - Tavistock
Thank you so much for your lovely review. It was such a pleasure finding a holiday that suited your needs - Laura
Our trusted Travel agent Hays in Tavistock
We've used Hays in Tavistock a couple of times now and have been very impressed, they seem to able to 'magic' up special prices for us and there's never any pressure, we have a lot of faith in them!
September 28, 2025
Reply from Hays Travel - Tavistock
Thank you so much for this wonderful review! :)
Benchmarked a couple of operators to…
Benchmarked a couple of operators to deliver on the type and quality of resort within my budget. Great service.
October 3, 2025
Reply from Hays Travel - Tavistock
Thank you for your lovely review!
Reply from Hays Travel - Tavistock
Thank you for your feedback
Knowledgeable staff
September 27, 2025
Reply from Hays Travel - Tavistock
Thank you for your lovely review - Laura
Efficient and helpful
Stacey was very efficient and helpful. We have used Hays Travel before and we will use them again as we are exceptionally pleased with their service.
September 17, 2025
Reply from Hays Travel - Tavistock
Thank you very much for your feedback I will pass this onto Stacey she will be pleased - Gemma
The Staff are always pleasant and most…
The Staff are always pleasant and most helpful and will help in any way they can.
September 21, 2025
Reply from Hays Travel - Tavistock
Fab thanks for your feedback, I will pass this onto the team - Gemma
Staff are professional friendly and…
Staff are professional friendly and knowledgeable. They help you to ensure you book the holiday best for you.
September 20, 2025
Reply from Hays Travel - Tavistock
Thank you for your review, I will pass this onto the team - Gemma
We always have a good experience and…
We always have a good experience and the staff are always helpful. We always leave Hayes with a smile on our face. Our thanks to all the Tavistock Staff, we love you.
September 9, 2025
Reply from Hays Travel - Tavistock
Thanks for your review, we love seeing you both too. - Gemma
We use a travel agent for most overseas bookings
Booking made by telephone to the Tavistock Office and Jo was extremely pleasant to talk to, and very knowledgable about our cruise, the ship and destination. Also very helpful with ideas.
August 27, 2025
Reply from Hays Travel - Tavistock
Thank you so much for taking the time to write your review!
Excellent service
Just booked a cruise holiday and all cabin options etc were expertly explored and advised, having never been on a cruise before it was very reassuring
September 3, 2025
Reply from Hays Travel - Tavistock
Thank you for your lovely review - Laura
We always have a very good experience…
We always have a very good experience when we go into the Tavistock branch the girls welcome you and make you feel special
August 28, 2025
Reply from Hays Travel - Tavistock
Thank you for your lovely review! Always a pleasure booking your holidays - Laura
Efficient and knowledgeable staff
Efficient and knowledgeable staff, friendly service
August 19, 2025
Reply from Hays Travel - Tavistock
Thank you so much for your lovely review. Always a pleasure booking your holidays - Laura
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