Hays Travel - Vanessa Pindoria Reviews 

57
TrustScore 5 out of 5

4.8

Personal Travel Consultant Vanessa Pindoria, DN6 0HD Doncaster, Yorkshire, GB


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Rated 5 out of 5 stars

We have been going to teneriffe for over twenty years and we have always booked through Vanessa who never let's us down we have become great friends always gets what we asked for we would give her ten... See more

Rated 5 out of 5 stars

We have booked several holidays with Vanessa. The first being a once in a lifetime trip to Singapore, Perth. Sydney, Vietnam, Thailand and Dubai. Vanessa put together an amazing holiday including fli... See more

Company replied

Rated 5 out of 5 stars

Vanessa was amazing From the first message to ask her if she could help to book a surprise cruise for my parents 50th wedding anniversary to finish. I messaged with a few places and with an hour... See more

Company replied

Rated 5 out of 5 stars

We’ve just returned from the most beautiful holiday, creating wonderful memories with our family. Vanessa was exceptional from start to finish. She supported us every step of the way and even r... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Vanessa Pindoria, DN6 0HD, Doncaster, Yorkshire, United Kingdom

  • 0191 4326769

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional customer service

Vanessa you are a diamond!!!
Think you so very very much for the exceptional service whilst booking a Safari with you. Your knowledge, professionalism, exceptional attention to detail and sense of humour made booking stress free despite my crazy questions! So much so that I’m putting my trust in you once again to book a cruise and I’d highly recommend you to anyone!

November 11, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

I cannot wait to hear all about this….. if the kids hadńt got school I would have jumped at this safari. Your questions are never crazy……. I totally understand we all want to know every detail, and quite rightly so…….. and I dońt know the answer, I will find it! X

Rated 5 out of 5 stars

We have booked several holidays with…

We have booked several holidays with Vanessa. The first being a once in a lifetime trip to Singapore, Perth. Sydney, Vietnam, Thailand and Dubai. Vanessa put together an amazing holiday including flights, hotels and transfers. Unfortunately this was at the beginning of covid and we had to abort at Sydney. Vanessa was instrumental in helping us get home. Since then we have booked Lake Como, Mauritius and more recently Sri Lanka with Vanessa i am always looking at Vanessa's Facebook page for new ideas for our next holiday. I would thoroughly recommend Vanessa

October 14, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

Ahhh the dreaded Covid trip……… sent my anxiety through the roof! BUT……. We got you home safely….. I really appreciate you entrusting me again to take care of your travel plans, and love organising your tailor made trips…… they are so exciting xxx

Rated 5 out of 5 stars

Vanessa was excellent

Vanessa was excellent. Her attention to detail for our tailor made holiday was fantastic. We will definitely be booking more holidays with her. The prices are amazingly good value. Thanks Vanessa x

June 16, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

My absolute pleasure John. Always on hand for any questions or quotations. X

Rated 5 out of 5 stars

Vanessa was amazing

Vanessa was amazing
From the first message to ask her if she could help to book a surprise cruise for my parents 50th wedding anniversary to finish.
I messaged with a few places and with an hour she was back to me with a few suggestions she’s had put together.
She then tailored it all once chosen to incorporate everything from WiFi to drinks package a great cabin and really went above and beyond .
Definitely the fairy godmother of holidays

September 30, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

All part of the service!! I hope they had an amazing time x

Rated 5 out of 5 stars

Great

Great . Communisation with Vanessa Pandora. Our travel consultant. Completed everything so easily . We look forward to our cruise . Thanks so much Vanessa 5 stars from us 🌟🌟🌟🌟🌟

November 9, 2025
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Reply from Hays Travel - Vanessa Pindoria

My absolute pleasure............. always good for the craic which keeps us travel agents going hahahahaha

Rated 5 out of 5 stars

Vanessa was super helpful and always…

Vanessa was super helpful and always answered my questions regarding my booking. I will use her services again and pass on her details to my clients and friends! well done great service.

October 21, 2025
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Reply from Hays Travel - Vanessa Pindoria

Very humbled Lynne and so excited for you both on this very special trip. I am also very jealous as Bali is one of my favourite destinations xx

Rated 5 out of 5 stars

Brilliant stress free tailored made holiday

We contacted Vanessa and was very particular about where we wanted to go and what we wanted to see and in less than 2 days we had our own tailored made holiday completely stress free and that matched all our needs and wants. The whole process was so easy, from interest free payments and having a full itinerary sent to us. On the run upto the holiday we were provided with all the information and much more. Vanessa has been great, any questions she would answer immediately whether it was a weekend, morning, evening, etc. I would 100% book with Vanessa again, thank you. We are so excited to go !!

November 10, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

Thank you so much Carissa. I am so excited for your forthcoming holiday and can't wait to hear all about it xxxx

Rated 5 out of 5 stars

The best agent and company that we’ve ever use.

Vanessa (our agent) went above and beyond (and continues to do so) to help us book what we think will be our best cruise yet. She has been available in AND out of office hours to advise us, and tailor make our holiday to our exact needs. Can’t thank her enough for all she’s done. And knowing that she’ll be on the end of the phone the whole time that we’re away, puts us at complete ease. We’re so excited!!! Thanks Vanessa and Hays Travel. xxx

November 9, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

I am so excited for you on this cruise - I can't believe we managed to pull off the amazing itinerary - chuck the cases on in Tenerife and pick them up in Miami, with the shortest layovers - I am really Jealous! As you know, I adore NCL, and very very excited to hear your views. It will not be long now xx

Rated 5 out of 5 stars

Vanessa goes above and beyond to make…

Vanessa goes above and beyond to make it easier and exciting to book your holiday.

November 3, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

This was a really important trip on your bucket list and I just cannot wait for the updates. You guys deserve this, and as I said, this will be the most magical holiday ever.

Rated 5 out of 5 stars

Incredible service as always

Incredible service as always.
Not only is the service personalised and tailored to our needs, Vanessa is an absolute delight to deal with. She always exceeds expectations and has always beaten our budget or found an amazing upgrade at minimal extra cost….stress free holiday booking always, that’s why we always choose Vanessa there’s no other like her

October 14, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

Always a pleasure when Joshua sends me a "Challenge Vanessa"!!! We have managed to get you some absolute bargains over the years .......... and I love reading about all your adventures, and I even love it when we send your Dad on holiday aswell hahaha. Big shout out to "Big Bad Al"

Rated 5 out of 5 stars

2 Cruises booked

Vanessa has booked a cruise for my Hubby and Myself and ensured we had everything included that we wanted.

I also passed her some details of a group of friends and even with the issues some of them had she managed to book 13 of them exactly what they wanted.

August 25, 2025
Unprompted review
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Reply from Hays Travel - Vanessa Pindoria

As you know, I love booking cruises for my clients, and yours will come around in no time. I thank you so much for the recommendations, and I know your friends will have a fabulous time aswell x

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