Vicki was extremely helpful when booking our cruise, she was very knowledgeable about the ship and the whole experience. She was an absolute pleasure to deal with and I would highly recommend her serv... See more
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See what reviewers are saying
Vicki Wood was excellent providing info on holidays decided on going for one I’d found myself decided to give her the opportunity to quote. She booked the holiday for us easy process
Company replied
Fantastic service from start to finish ! Nothing was too much and Vicki looked until she found the right holiday that met all the criteria I’d given her and within my budget and found me and the f... See more
Company replied
Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it... Vicki... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Vicki Wood, TS16, Eaglescliffe, United Kingdom
- 01642 988749
4.9
Excellent
398 reviews
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Vicki is very efficient and friendly
Vicki is very efficient and friendly. Easy to approach and gets the best deals available
October 24, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Fast efficient and friendly service
October 22, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Vicky wood was excellent explained…
Vicky wood was excellent explained everything too me took the stress out of my booking & also got me a cheaper deal so can sit back & relax until my holiday .
October 21, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for taking the time to write this review I really appreciate it
Absolutely brilliant service
Absolutely brilliant service. Messaged me when I asked for other deals with information and had it all booked within half an hour. Very pleasant on the phone and will definitely use service again. Thank you
October 14, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for leaving this wonderful review, It was my pleasure to sort Budapest for you
Reply from Hays Travel - Vicki Wood
Thank you so much for leaving this 5 star review
Vikki wood was so helpful and nothing was to much trouble.
Gave what I wanted nothing was to much trouble and got different options that helped.
October 5, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, It was my pleasure to get you what you wanted
Reply from Hays Travel - Vicki Wood
Thank you for leaving me this 5 star review
Reply from Hays Travel - Vicki Wood
Thank you so much for taking the time to do this review
Excellent communication and knowledge
Excellent communication and knowledge, everything taken care of.
September 28, 2024
Reply from Hays Travel - Vicki Wood
Thank you Claire, I have no doubt you will all have a fantastic time
Vicki was very helpful I didn’t feel…
Vicki was very helpful I didn’t feel pressured into just booking , Vicki gave me few options once I shad decided show booked it for me which was easy and everything was explained
August 22, 2024
Reply from Hays Travel - Vicki Wood
Thank you Emma for sending this lovely review, it was my pleasure
Vicki was amazing
Vicki was amazing, prompt response. We were booked and confirmed in minutes. Explained everything to us and all e mails received straight away. Will definitely book with Vicki again.
September 17, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much, it was my pleasure to help you with city break
Excellent service from Vikki
Excellent service from Vikki, will definitely use again for future holidays!
September 2, 2024
Reply from Hays Travel - Vicki Wood
Thank you Claire, I really appreciate you taking your time to write me this review
Vicki
Vicki, answered all of my questions and then phoned me when I was ready to book. She talked me through everything again before she took payment to make sure everything was correct. Will use her again to book in future.
September 4, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review Nicola, I am sure you will have a fantastic time
Excellent and very polite service thank…
Excellent and very polite service thank you
September 1, 2024
Reply from Hays Travel - Vicki Wood
So pleased you are happy with the service you have received, thank you for this review
It was quick and easy
It was quick and easy, Vicky the travel agent couldn’t be more helpful.
September 1, 2024
Reply from Hays Travel - Vicki Wood
Thank you for taking the time to send this review, they make my day
Friendly and efficient
Friendly and efficient, all questions answered.
Minor error after checking booking which was quickly resolved.
August 24, 2024
Reply from Hays Travel - Vicki Wood
Thank you Jackie for this review, I blame the menopause lol, have a fab time
Hi great service and nothing is a…
Hi great service and nothing is a trouble with Vikki. Goes above and beyond .quick service always replies as soon as she can.
August 31, 2024
Reply from Hays Travel - Vicki Wood
Once again Susan it my pleasure to get you and your family the holiday you want, and i know you will just love it x
So easy
I messaged Vicky and told her what I was looking for along with my budget and a date range. In no time at all she was sending me suggestions for a short break away, along with her personal experience of some of the hotels. The whole process was so easy and in no time at all it was booked and paid for…… bring on the sunshine!
Thanks Vicky for all your help👍
August 22, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for this wonderful review, they make my day
Vicky made everything so simple and…
Vicky made everything so simple and stress free, after a perfect holiday she booked for us we used her again to book a second
August 21, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much for my lovely review, it was my pleasure to help
Perfect service!!
Vicki was informative, helpful and really made choosing the perfect holiday simple and fun. I wouldn’t hesitate to recommend Vicki to friends, family and colleagues and I look forward to booking my next trip really soon!!!
August 20, 2024
Reply from Hays Travel - Vicki Wood
Thank you so much, I just love getting a fab review
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