Hays Travel - Vicki Wood Reviews 

398
TrustScore 5 out of 5

4.9

Personal Travel Consultant Vicki Wood, TS16 Eaglescliffe, GB


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Rated 5 out of 5 stars

Vicki was extremely helpful when booking our cruise, she was very knowledgeable about the ship and the whole experience. She was an absolute pleasure to deal with and I would highly recommend her serv... See more

Company replied

Rated 5 out of 5 stars

Vicki Wood was excellent providing info on holidays decided on going for one I’d found myself decided to give her the opportunity to quote. She booked the holiday for us easy process

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish ! Nothing was too much and Vicki looked until she found the right holiday that met all the criteria I’d given her and within my budget and found me and the f... See more

Company replied

Rated 5 out of 5 stars

Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it... Vicki... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Vicki Wood, TS16, Eaglescliffe, United Kingdom

  • 01642 988749

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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4.9

All reviews

(398)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was spot on.Took next to no…

Everything was spot on.Took next to no time to get holiday sorted. Very professional. Vicki Wood was a fantastic help. Many thanks

February 15, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much it was my pleasure to get you a lovely holiday

Rated 5 out of 5 stars

Second visit on line to Hays

Second visit on line to Hays and Vicky as I feel she understands what I require and is very quick to check on things I've requested. I like that she rings when she says and arranges the direct debits to my needs. She is really on the ball.

February 12, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for this wonderful review it was pleasure to help you get the holiday you wanted

Rated 5 out of 5 stars

Always fantastic service using Vicki…

Always fantastic service using Vicki Wood at Hays Travel Highly recommended thanks once again ⭐️⭐️⭐️⭐️⭐️

February 1, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much, I am sure you will have a fantastic time away

Rated 5 out of 5 stars

Quick friendly service

Quick friendly service, Vicki was on annual leave at the time of my query and she took the time out to help me book our first family holiday if 5 years. It has everything we need to enjoy ourselves. Amazing. Thank you

January 30, 2025
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Reply from Hays Travel - Vicki Wood

thank you so much Mike, it was pleasure to help get a great deal in somewhere i know you will all enjoy

Rated 5 out of 5 stars

Excellent service

Great service,sent enquiry after 6pm,got email to say will call me in an hour,did so,and booked.

January 30, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for this lovely review

Rated 5 out of 5 stars

Very curtious

Very curtious, helpful and efficient. Faultless service, from Vicki Wood.

January 14, 2025
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Reply from Hays Travel - Vicki Wood

thank you so much for this lovely review

Rated 5 out of 5 stars

Happy 😊

Very helpful, a pleasure to deal with x

January 14, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for taking the time to write this lovely review

Rated 5 out of 5 stars

Great service

Brilliant consultant always gives a good price.

January 7, 2025
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Reply from Hays Travel - Vicki Wood

thank you Jane I love getting these reviews

Rated 5 out of 5 stars

Will definitely be booking again with Vicki

Excellent communication between myself and Vicki. Beat the price I found online so very happy with my experience today. Fantastic customer service, Thanks Vicki!

January 13, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much, it was my pleasure, I am sure you will all have a fab time away

Rated 5 out of 5 stars

Knowledgeable about the area

Knowledgeable about the area
Helpful alternative suggestions
Friendly response

January 9, 2025
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Reply from Hays Travel - Vicki Wood

Thank you for taking the time to write this lovely review

Rated 5 out of 5 stars

Very pleasant

Very pleasant, competent young lady

November 26, 2024
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Reply from Hays Travel - Vicki Wood

Thank you so much for this review, it was my pleasure to help you

Rated 5 out of 5 stars

Vicki was amazing

Vicki was amazing, very helpful from the beginning made it very easy. Looking forward to our holiday for my daughters 16th

December 3, 2024
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Reply from Hays Travel - Vicki Wood

Thank you so much for this lovely review, it was my pleasure to help you

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