Hays Travel - Vicky Waldron Reviews 97

TrustScore 5 out of 5

4.9

Personal Travel Consultant Vicky Waldron, CO10 Suffolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Vicky is amazing so helpful and gets great prices. She responded quickly and made booking our holiday so easy and found exactly what we wanted. Will definitely be going through Vicky for all our holid... See more

Rated 5 out of 5 stars

Booking our holiday through Vicky felt like I had my own personal travel agent. Nothing was too much trouble to look into for us.Questions answered quickly when asked. The little holiday extr... See more

Rated 5 out of 5 stars

Just returned from Torrevieja Spain after an amazing holiday organised by Vicky. As two female pensioners we gave Vicky our specifications and the area we wanted to visit to enable us to meet up wit... See more

Company replied

Rated 5 out of 5 stars

Just got back from an amazing family holiday to Mauritious organised by Vicky. Vicky listened to my requirements and picked out a destination and resort that was perfect on every level, I real... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Vicky Waldron, CO10, Suffolk, United Kingdom

  • 1787698022

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently had the pleasure of booking…

I recently had the pleasure of booking a holiday in Marrakesh through Vicky Waldron, and it was an absolutely fantastic experience! The venue Vicky found for us was right in the heart of the Medina, providing a perfect blend of authentic charm and modern comfort. From the seamless booking process to the attentive local support, every detail was handled professionally and with care. We felt truly immersed in the culture and had an unforgettable trip. Highly recommend Vicky Waldron for anyone looking to explore Marrakesh!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve booked many holidays through Vicky…

I’ve booked many holidays through Vicky and keep coming back because she has the knowledge and attention to detail that you want when booking a holiday.
She took care of everything and it was stress free.
I’d recommend anyone looking to book a holiday to contact Vicky as you’ll have the holiday of a lifetime!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Booking our holiday through Vicky felt…

Booking our holiday through Vicky felt like I had my own personal travel agent.
Nothing was too much trouble to look into for us.Questions answered quickly when asked.

The little holiday extras Vicky put in our holiday pack with our travel documents was such a sweet touch, that made us all smile.

100% will be booking through Vicky again & definitely will be recommending her to my friends & family.

Thankyou Vicky for a great Christmas family holiday.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Just got back from an amazing family…

Just got back from an amazing family holiday to Mauritious organised by Vicky.

Vicky listened to my requirements and picked out a destination and resort that was perfect on every level, I really couldn't have asked for more.
Great flight times, easy transfers, beautiful resort, amazing food and loads to keep the kids entertained.

Thank you Vicky I will definately use you again.

Richard

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Vicky has been great booking my last…

Vicky has been great booking my last few holidays and whenever we've enquired in general.

These include a short cruise, Dubai and Santorini.

Ive had a few hiccups along the way and Vicky has always accomadated brilliantly.

I would have absolutely no hesitation in recomending Vicky for all your travel needs.

October 16, 2025
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you John for your continued support

Rated 5 out of 5 stars

Holiday to Ibiza for 50th birthdays

I just wanted to say thank you to Vicky for helping us with our booking to Ibiza (last year) for this September.
You made the whole process so easy for us, all I had to do was give the dates, and say we wanted all-inclusive and Vicky took care of the rest.
The recommendations you gave us were spot on and we all had a fabulous holiday.
It was a smooth and stress free experience and I really appreciated your effort and advice.

September 27, 2025
Unprompted review
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

it was a pleasure to help look forward to hearing from you again

Rated 5 out of 5 stars

Fantastic booking service

Fantastic booking service. Vicky is so well travelled and shared her own holiday experience with us - helping us to feel confident and excited about our 2026 trip.

October 5, 2025
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you guys your going to love it

Rated 5 out of 5 stars

Vicky was very helpful and informative…

Vicky was very helpful and informative throughout. We will definitely use her again.
Always checked in and also made sure we were having a nice time

September 7, 2025
Unprompted review
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

Flawless Service from Start to Finish

Flawless Service from Start to Finish – Thank You, Vicky!

I can’t recommend Vicky highly enough! From the moment we reached out to book our holiday, she was professional, friendly, and incredibly attentive to every detail. Not only did she secure us an amazing package, but she also went the extra mile by including thoughtful extras that made the experience feel truly special.

Nothing was too much trouble – Vicky listened carefully to what we wanted, offered expert advice, and handled everything quickly and efficiently. Her knowledge and enthusiasm made the entire process stress-free and exciting.

Thanks to her, we’re counting down the days to a dream holiday we know will be unforgettable. If you're looking for someone who genuinely cares and delivers top-tier service, Vicky is the one to trust.

Five stars all the way – thank you, Vicky!

September 5, 2025
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

Holiday to turkey

Hi just a few words on how fab my holiday was, arranged by Vicky Walden. I took my daughter and Freind to Turkey for a week
Vicky went full out to make it possible from arranging the flight to getting me a hotel that suited 2 teenage girls.
And they had the time of there life’s singing dancing and makeing new friends and doing the pool & trips out that the hotel offered. I Would highly recommend Vicky as a travel agent and I know the girls would like to say thank you to Vicky for all her hard work in puting it all together for them.
Theres chat of a another holiday for next year and I will def be in touch
Thank you Vicky
Best wishes
Andy, coral , Maddy x

August 17, 2025
Unprompted review
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, informative, Sooo helpful, from start to finish. Nothing, and I mean NOTHING is too much trouble , absolutely amazing, ive already been in contact to book my next holiday

July 16, 2025
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

Highly recommend Vicky

Highly recommend Vicky, she is prompt, and offers holidays suitable to your individual needs.

August 12, 2025
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

I just wanna say a massive thankyou for…

I just wanna say a massive thankyou for helping me make my husbands surprise birthday so special for helping me keep it a secret and answering everything for me. From start to finish was just perfect. I just wanna book again right now.
Thankyou once again for another perfect trip to a place we have never been and now want to venture back to quickly . Xx

July 25, 2025
Unprompted review
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

Rated 5 out of 5 stars

This is the second holiday Vicky has…

This is the second holiday Vicky has found for us and she did not disappoint.
It was exactly what we were looking for.
Won’t use anyone else to find our holidays

Thank you Vicky

July 11, 2025
Unprompted review
Hays Travel - Vicky Waldron logo

Reply from Hays Travel - Vicky Waldron

Thank you for your custom and kind review look forward to hearing from you again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look