Hays Travel - Victoria Dyson Reviews 

95
TrustScore 5 out of 5

4.8

Personal Travel Consultant Victoria Dyson, WF10 2FB Liverpool, GB


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Rated 5 out of 5 stars

We needed a holiday to a specific destination because of a family wedding. It wasn’t easy but Victoria stepped up and delivered. Thank you so much. You are brilliant.

Rated 5 out of 5 stars

We had such a great experience booking through Vicki. She has been incredibly patient from start to finish and never once made us feel rushed or pressured. We had quite a few specific requirements... See more

Company replied

Rated 5 out of 5 stars

Viki was extremely helpful, took on board all our requests. She was very quick at getting back to us. She suggested alternative options when we no longer could go to where we had first planned. And wa... See more

Company replied

Rated 5 out of 5 stars

Vicky Dyson was absolutely amaizong to interact with and extremely knowledgeable about cruises and the one I wanted to book. Even down to cabin selection and what we needed and wjat we didn't to help... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Victoria Dyson, WF10 2FB, Liverpool, United Kingdom

  • 1138275653

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

120,207 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Vicki as usual was quick to respond, helpful and knowledgable, I’m a regular customer so she knows my needs and the booking process always runs smoothly.

August 8, 2026
Rated 5 out of 5 stars

Excellent knowledge and service Vicky Dyson

Vicky Dyson was absolutely amaizong to interact with and extremely knowledgeable about cruises and the one I wanted to book. Even down to cabin selection and what we needed and wjat we didn't to help us get the right cruise for the right price . Thank you .

July 9, 2026
Rated 5 out of 5 stars

Friendly and reliable

Booked with Vicky who found the best deal and beat any other quote we had. Quick response and reliable, reassuring with any worries we had. Would definitely recommend and be using in the future. Thank you.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Vicki was so helpful

Vicki was so helpful, she found the perfect deal for us. Very fast replies, answered all of our questions. Would highly recommend

June 2, 2026
Rated 5 out of 5 stars

Vicky is by far one of the most…

Vicky is by far one of the most professional and helpful individuals you will meet, she goes above and beyond every time, very informative and open and honest with everything she does, very trustworthy and I will not use anyone else after using Vicky for MANY holidays over the past 4 years.

Thank you once again for another amazing booking

April 17, 2026
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thanks for another amazing review Will and thank you for trusting me to keep booking your holidays. Vicki :)

Rated 5 out of 5 stars

So good, I booked a second holiday with them!

Very prompt and professional service!
They listened to what I wanted and did their best to find a holiday which matched what was important to me and my family.

April 11, 2026
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Reply from Hays Travel - Victoria Dyson

Thank you so much for trusting me to book your amazing trip :) xx

Rated 5 out of 5 stars

Holiday booking made easy …

Vicki made booking our holiday really easy. She has sorted everything for us including special assistance for my mum and we got a great day would definitely recommend using Vicki and we will be for all our future holidays

March 7, 2026
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much for your lovely review :

Rated 5 out of 5 stars

We had such a great experience booking…

We had such a great experience booking through Vicki. She has been incredibly patient from start to finish and never once made us feel rushed or pressured. We had quite a few specific requirements, and she made sure every option she sent through actually matched what we’d asked for, which made the whole process so much easier.

Nothing was too much trouble, and she was always quick to respond and happy to tweak things until it was just right. It genuinely felt like she cared about getting it right for us rather than just making a booking.

We wouldn’t hesitate to use her again and will definitely be recommending her to others. Thank you, Vicki! ✈️

February 16, 2026
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much for a lovely review Natalie. Hope you have an amazing time :) Vicki x

Rated 5 out of 5 stars

Absolutely brilliant lady

Absolutely brilliant lady, experienced, full of knowledge and easy to understand. Perlight and curious.

October 8, 2025
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Reply from Hays Travel - Victoria Dyson

Thank you so much for an amazing review and for booking with me :)

Rated 5 out of 5 stars

Vicky was great and very helpful

Vicky was great and very helpful, I had quite a few changes and Vicky dealt with them all quickly and professionally. Brilliant service and very friendly - this is the first time I’ve booked through Vicky but will definitely not be the last. Thank you.

August 3, 2025
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Reply from Hays Travel - Victoria Dyson

Thank you for your booking. Hope you have an amazing time when you go :)

Rated 5 out of 5 stars

Hoilday booking

Vicky was very patient as I was unsure where i wanted to go also working with me around flight times as I struggled with flying through the night , Vicky was really helpful giving her views on where I should go and recommended hotels. We got there in the end, amd was happy she was able to help me book a hoilday 😊

July 28, 2025
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you for your booking Clare. Hope you have an amazing time :)

Rated 5 out of 5 stars

5* service!

Fantastic customer service from Vicki, very helpful and patient!
Will definitely use again!

March 19, 2025
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you for booking again with me Michael :) Vicki

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