Hays Travel - Victoria Dyson Reviews 

97
TrustScore 5 out of 5

4.8

Personal Travel Consultant Victoria Dyson, WF10 2FB Liverpool, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had such a great experience booking through Vicki. She has been incredibly patient from start to finish and never once made us feel rushed or pressured. We had quite a few specific requirements... See more

Company replied

Rated 5 out of 5 stars

Viki was extremely helpful, took on board all our requests. She was very quick at getting back to us. She suggested alternative options when we no longer could go to where we had first planned. And wa... See more

Company replied

Rated 5 out of 5 stars

Vicky Dyson was absolutely amaizong to interact with and extremely knowledgeable about cruises and the one I wanted to book. Even down to cabin selection and what we needed and wjat we didn't to help... See more

Rated 5 out of 5 stars

Booked with Vicky who found the best deal and beat any other quote we had. Quick response and reliable, reassuring with any worries we had. Would definitely recommend and be using in the future. Thank... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Victoria Dyson, WF10 2FB, Liverpool, United Kingdom

  • 1138275653

4.8

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(97)

119,579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vicki has gone out of her way to ensure…

Vicki has gone out of her way to ensure she got us the best deal possible. Quick to deal with any questions and so helpful and friendly! We will definitely use Vicki again!

September 12, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much for your review. I can't wait to see the pics :) Vicki xx

Rated 5 out of 5 stars

Victoria has been extremely helpful…

Victoria has been extremely helpful booking our first family holiday with our baby. We were really particular about what hotel and resort we travelled to with it being our first family holiday and Victoria spent a lot of time looking at different resorts and hotels for us and gave us her honest opinion which was really valuable.
We’ve previously booked all out holidays online ourselves but will always book through Victoria at Hays going forward as the experience and service is outstanding. Victoria is also going to contact the hotel directly to ensure the room has everything we need and is suitable for the baby, something I wouldn't even know how to do if we were to book ourselves which has given me piece of mind as that was one of the main things I was nervous about going abroad as a first time mum.

July 5, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you for your review Claire. So glad I could make things easier for you. have a fab time when you go :) Vicki xx

Rated 5 out of 5 stars

Very efficient and helpful.

Very efficient and helpful.
Took the stress out of booking our cruise.

July 8, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you for booking. Hope you have a fab time :) Vicki x

Rated 5 out of 5 stars

Viki was extremely helpful

Viki was extremely helpful, took on board all our requests. She was very quick at getting back to us. She suggested alternative options when we no longer could go to where we had first planned. And was very honest about not knowing anyone going to certain hotels but have us information she knew to help make your decision. Would highly recommend viki

July 8, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much and thank you for booking :) Vicki x

Rated 5 out of 5 stars

Victoria was absolutely fab …

Victoria was absolutely fab she had great knowledge about what I was booking and talked me thought the cruise and all the details. She recommended some useful things and answered any questions I had. She did everything she said she would and more and her communication was spot on. I couldn’t be happier with the service she provided thank you very much! I will definitely be using Victoria for any future bookings!

June 22, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much for your review. Speak to you soon for your next one :) Vicki xx

Rated 5 out of 5 stars

I gave Vicki the task of finding a very…

I gave Vicki the task of finding a very fussy and particular customer a holiday and she did it! Shes booked me a lovely hotel in Tenerife. Cant wait to go, it looks beautiful. Thank you so much, I will be in touch for my next one xx

May 27, 2023
Unprompted review
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank you so much for booking with me. Speak soon for your next one. Vicki x

Rated 5 out of 5 stars

Vicki who dealt with our holiday…

Vicki who dealt with our holiday requirements was amazing and found us the best deal for what we wanted.
Would definitely recommend Vicki and will be booking again through her in the future.

May 20, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank You so much. Hope you have a fab time :) Vicki x

Rated 5 out of 5 stars

Grateful for Vicki!

Vicki was so helpful when we booked our cruise, I couldn't have done it without her.
I've never cruised before, I had no idea where to start. Vicki gave advice, found a great price, and even sorted a date change when I booked the wrong ones. She is a credit to the team.

May 10, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank You so much. Thank you for booking with me :)

Rated 5 out of 5 stars

great holiday

great holiday, great advice from Vicki. was our wedding anniversary, already booked for sept another week away to portugal, and shes looking now for nov to teneriffe again and another roundabout june

May 11, 2023
Hays Travel - Victoria Dyson logo

Reply from Hays Travel - Victoria Dyson

Thank You :) Glad you had a good anniversary holiday and thank you for booking again. Vicki x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look