Kealie provided professional, friendly assistance in finding us the best cruise deal. We’ve booked with her before, and once again she didn’t let us down. Excellent service, and we’d happily recommen... See more
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Hays travel in the whiterose are always helpful and very friendly staff. Ella who we go to every time is always very helpful nothing is too much trouble and she always has a smile 😃 on her fa... See more
Company replied
We booked 2 holidays with Jess at The White Rose branch. She was absolutely fantastic finding us the best offers and flight times and refusing to give up until she had put together the package that we... See more
Company replied
Excellent friendly and knowledgeable service once again! Ella and Michelle were great in satisfying any concerns we had. Would definitely recommend Hays Travel and we will not hesitate in booking our... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, United Kingdom
- 01138275451
4.9
Excellent
2K reviews
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Exceptional service from the team in…
Exceptional service from the team in the white rose shopping centre 10/10
July 16, 2026
Reply from Hays Travel - White Rose
Thank you so much for your wonderful review! We are thrilled to hear you received exceptional service from our team at the White Rose. We hope to see you again soon!
Reply from Hays Travel - White Rose
stuart,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great service and professionalism from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Birkenhead Grange
Knowledgeable assistance
Kealie provided professional, friendly assistance in finding us the best cruise deal. We’ve booked with her before, and once again she didn’t let us down.
Excellent service, and we’d happily recommend her to anyone looking to book a holiday.
July 15, 2026
Reply from Hays Travel - White Rose
Bronwyn Gregory,
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive excellent service and that we could help you find the perfect cruise deal. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - White Rose
Dee,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be both informative and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Very Helpful and smiling Staff.
July 14, 2026
Reply from Hays Travel - White Rose
Thank you for your lovely review David! Glad we managed to get your holiday sorted - Chloe :)
Wonderful friendly informative…
Wonderful friendly informative assistant ella is very helpfully.
July 13, 2026
Reply from Hays Travel - White Rose
April,
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was so helpful and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Rhodes
Chloe at white rose shopping yesterday she sort out for us for booking Rhodes in 2027 she brills
July 12, 2026
Reply from Hays Travel - White Rose
Mrs husband,
We're so happy to hear about your excellent experience with our team member! We appreciate you sharing your positive feedback.
Kind Regards
Hays Travel Hastings
Brilliant service
Hays travel in the whiterose are always helpful and very friendly staff. Ella who we go to every time is always very helpful nothing is too much trouble and she always has a smile 😃 on her face. We feel she goes above and beyond to help us. Sorting everything from booking insurance right through to printing our luggage lables. Highly recommend
July 12, 2026
Reply from Hays Travel - White Rose
Customer Cherrell ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with our team. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Hays Travel Hastings
Absolutely superb service from Alyssia…
Absolutely superb service from Alyssia at the white rose branch, highly recommended, we were in literally 10 mins and booked will defo use again 👍
July 12, 2026
Reply from Hays Travel - White Rose
It was a pleasure booking this holiday for you, i hope you have a wonderful time !! :) - Alyssia
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable service once again! Ella and Michelle were great in satisfying any concerns we had. Would definitely recommend Hays Travel and we will not hesitate in booking our next holiday with them.
July 1, 2026
Reply from Hays Travel - White Rose
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and addressed all your concerns. We look forward to helping you with your next holiday!
Fantastic booking experience
We booked 2 holidays with Jess at The White Rose branch. She was absolutely fantastic finding us the best offers and flight times and refusing to give up until she had put together the package that we wanted.
July 9, 2026
Reply from Hays Travel - White Rose
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that we were able to find you the perfect holiday package. We appreciate your kind words.
Very happy staff and atmosphere
Very happy staff and atmosphere, happy to go thru every aspect of the holiday and tweaking it to suit myself perfectly and reassuring myself with any concerns or worries I have as a single traveller, this is the 4th overseas holiday this year all thru Hays, I wouldn't use anyone else
July 8, 2026
Reply from Hays Travel - White Rose
Thank you for your lovely feedback! - Charlee :)
Got kids names wrong and gave them…
Got kids names wrong and gave them double barrel first names.
Had to get them amended when getting boarding cards.
June 13, 2026
Reply from Hays Travel - White Rose
Stephen Shire,
We appreciate you sharing your experience. We understand how frustrating it must have been to have incorrect names on your booking and the inconvenience this caused with your boarding cards. We are reviewing our processes to prevent such errors.
Kind Regards
Hays Travel
We were welcomed by Chloe who gave us…
We were welcomed by Chloe who gave us great advice whilst we chose our holiday.
July 5, 2026
Reply from Hays Travel - White Rose
Chris Wren,
Thank you for your wonderful feedback! We are so pleased to hear that you received great advice while choosing your holiday.
Kind Regards
Hays Travel Birkenhead Grange
Friendly and helpful staff
July 4, 2026
Reply from Hays Travel - White Rose
Dale,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service.
Kind Regards
Hays Travel Birkenhead Grange
Ella made the process so easy helpful…
Ella made the process so easy helpful and professional easy to talk to
July 2, 2026
Reply from Hays Travel - White Rose
Mr Gary Chadwick,
Thank you for your wonderful review! We are so pleased to hear that you found the process easy and professional. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead Grange
Great experience booked a Xmas break
Great experience booked a Xmas break
Such a lovely lady
June 25, 2026
Reply from Hays Travel - White Rose
Mrs Ruby Armitage,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience booking your Christmas break with us.
Kind Regards
Hays Travel
Friendly staff
July 2, 2026
Reply from Hays Travel - White Rose
Thank you for your feedback, have a lovely holiday
very helpful
July 2, 2026
Reply from Hays Travel - White Rose
Thank you Dorothy, Hope you enjoy Majorca
Fantastic team great holidays
The team are fantastic. Great customer service from booking holidays to exchanging foreign currency one stop shop . Isia that helped us book a great last minute holiday to the manager Michaela fantastic team. Highly recommend you book at Hays white rose.
June 30, 2026
Reply from Hays Travel - White Rose
Glynn Barber,
We are so pleased to hear that you had such a fantastic experience with our team. It's wonderful to know that we could help you with both your holiday booking and currency exchange. We truly appreciate your high recommendation!
Kind Regards
Hays Travel
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