Hays Travel - WimborneReviews 

750
TrustScore 5 out of 5

4.9

2 Crown Mead, BH21 1ED Wimborne, GB


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Rated 5 out of 5 stars

Very easy booking in store. The agent knew the ship, best cabin position. Got 2 cabins as close as possible. Advice on travel to the port, etc. Great customer service.

Company replied

Rated 5 out of 5 stars

Vicky was brilliant, extremely knowledgeable, helpful and capable. She booked our cruise explaining ( & showing us) the type of cabin. She also booked the restaurants on board contacting P&O as they h... See more

Company replied

Rated 5 out of 5 stars

Your agent, Megan, was extremely helpful, knowledgeable and patient. We ended up with a great complete package holiday at a very good price. Excellent service all round. Thank you.

Company replied

Rated 5 out of 5 stars

Martin remembered us from previous years bookings. Very welcoming. Very helpful with choosing the right room at the right cost. We had already been to this Hotel previously which Martin recommende... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Crown Mead, BH21 1ED, Wimborne, United Kingdom

  • 01202 887342

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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4.9

All reviews

(750)

118,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy booking in store

Very easy booking in store. The agent knew the ship, best cabin position. Got 2 cabins as close as possible. Advice on travel to the port, etc. Great customer service.

July 3, 2026
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Reply from Hays Travel - Wimborne

Thank you for your kind comments

Rated 5 out of 5 stars

As always excellent service from…

As always excellent service from Victoria. Would only book through her and recommend her to all my clients. Very knowledgeable and helpful

June 23, 2026
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Reply from Hays Travel - Wimborne

Thank you for your kind comments, it is always a pleasure to sort for you

Rated 5 out of 5 stars

Megan

Your agent, Megan, was extremely helpful, knowledgeable and patient.
We ended up with a great complete package holiday at a very good price.
Excellent service all round.
Thank you.

June 20, 2026
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Thank you for your comments

Rated 5 out of 5 stars

Always helpful.

Vicki at the Wimborne branch is so helpful, we always book our cruises with her, and she always comes up trumps for us.

June 10, 2026
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Rated 5 out of 5 stars

Always brilliant and super efficient!

Always brilliant and super efficient!
We wouldn't book a holiday without speaking to Vicki in the Wimborne branch first - she is excellent!

June 1, 2026
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Rated 5 out of 5 stars

A cruise too good to miss

We booked another cruise. The offer was too good to miss and so easy to add to our calendar !!! Thank you Vicki

June 13, 2026
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Rated 5 out of 5 stars

Holiday sorted perfectly

Megan (in Hayes…Wimborne) is lovely. She knows exactly what’s she’s doing and we like to deal with her if we can. We used her earlier this year and she was brilliant then too.

June 4, 2026
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Rated 5 out of 5 stars

Helpful advice. No guessing

My partner and I usually book online direct with mainstream providers or love holidays etc. we couldn’t decide on where we wanted to go but had a few ideas with regards sun, beach, price and length of time away, and/or Cruise. We popped into our local branch of Hayes were we were helped by Vicki, who was very knowledgeable about the locations we looked at. She came up with some great ideas to suit our budget and ideas. I like to think we got great deals and so we ended up booking a cruise for next year and a week in the Sun this year. Vicki was a pleasure to work with and has been very responsive to our requests for additions to our holidays. Would highly recommend Hayes based on our experience so far.

June 10, 2026
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Rated 5 out of 5 stars

Vicky was brilliant

Vicky was brilliant, extremely knowledgeable, helpful and capable. She booked our cruise explaining ( & showing us) the type of cabin. She also booked the restaurants on board contacting P&O as they had an IT failure. That afternoon she booked the restaurants when the IT was back up. She is truly a star member of staff.

June 9, 2026
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Reply from Hays Travel - Wimborne

Thank you for your kind comments and it was a pleasure to sort for you

Rated 5 out of 5 stars

We wanted to book a flight and hotel

We wanted to book a flight and hotel in Tenerife and Martin put together a package to meet our requirements. A visit to Hays at Wimborne is always a pleasant and successful experience.

May 17, 2026
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Reply from Hays Travel - Wimborne

Thank you for your comments

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