Hays Travel - Wimborne Reviews 

780
TrustScore 5 out of 5

4.9

2 Crown Mead, BH21 1ED Wimborne, GB


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Rated 5 out of 5 stars

The member of staff who helped us was really knowledgeable. She remembered us and what we like aswell as our past bookings making it super easy to find and book the perfect holiday. Customer service... See more

Company replied

Rated 5 out of 5 stars

Friendly welcoming staff. Completely willing to spend time exploring all holiday options and advising on best competitive prices. We have used Hays travel, Wimborne three times now and always feel co... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Victoria, admittedly we knew where and when we wanted to travel but she completed the whole process, hotel, flights and car parking in probably 10 minutes. Not sure why we would... See more

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Rated 5 out of 5 stars

Superb service! I was recommended to go to you and ask for Vicky. I haven’t been on a plane for 30 years and this would be my first holiday on my own since my husband died. Vicky took me through the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Crown Mead, BH21 1ED, Wimborne, United Kingdom

  • 01202 887342

4.9

Excellent

TrustScore 5 out of 5

780 reviews

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4.9

All reviews

(780)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

The Outstanding Personal Service

The Outstanding Personal Service that we received from Vicki at Hays Travel in Wimborne was amazing. The assistance in choosing and booking the holiday took all the stress away from us.

December 28, 2025
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Reply from Hays Travel - Wimborne

Thank you for your kind comments it is always a pleasure.

Rated 5 out of 5 stars

From when we booked our holiday with…

From when we booked our holiday with Martin at hays Wimborne all went smoothly he explained everything so we had nothing to worry about we have just booked for next year with him

March 5, 2026
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Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

I all ways ring Hays in wimborne as…

I all ways ring Hays in wimborne as have all ways booked with Martin to book my Scuba diving holidays to holidays to see my mum in Portugal. Been booking with hays for years now will all ways and talk with Martin to book my holidays Martin is very helpful and all ways finds me the amazing package deals with very nice 4 star Hotels to stay in . Thank you Martin and Linda and Megan .

March 1, 2026
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Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

Great customer service

Great customer service, informative & knowledgeable about holiday.
We originally dealt with Megan via email & phone however Megan was off when we went in to book the holiday.
Martin was the agent we booked with. He was absolutely great, friendly, approachable & completely professional. He answered any queries we had &, having previously done this trip himself, he was able to share his experience & give us some great tips! Fantastic service, thank you.

February 22, 2026
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Thank you for your comments

Rated 5 out of 5 stars

Excellent service

Excellent service. Victoria was friendly, knowledgeably and efficient.

February 27, 2026
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Thank you for your comments

Rated 5 out of 5 stars

Wimborne team are excellent and knowledgeable

The team at Hays Travel Wimborne are excellent. Very knowledgeable, can advise on resorts and hotels and also are happy to try and price match what you see online while providing additional customer services and support with all your paperwork.

March 4, 2026
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Thank you for your comments

Rated 5 out of 5 stars

Victoria very helpful in answering all…

Victoria very helpful in answering all our questions and experience very satisfying.
( Have used their services previously when also happy with service hence reason for return )

March 4, 2026
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Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

Fantastic service as always!

Popped into Hays Travel, Wimborne yesterday to arrange & book our Family holiday for this coming year. Saw Vicki whose expertise is second to none; her knowledge, customer service skills & organisational skills are always apparent. As always, very happy with the service I received. Big thanks!

March 2, 2026
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Reply from Hays Travel - Wimborne

Thank you for your kind comments and it is always a pleasure

Rated 5 out of 5 stars

Fly Cruise booking support

I telephoned to ask for advice and assistance booking a Princess Cruise around Japan for May 2027 as I would require connecting flights. I also wanted to make sure that the cabin I had selected would provide good value for money.
Victoria instantly took an interest in my query. She gave great advice around flights and also contacted Princess for more information about the obstructed view from the specific cabin I had selected. Within the hour I had all of the information I required and my cruise was booked with a small deposit. The booking confirmation and ATOL certificate arrived by email exactly when I was told it would.

February 28, 2026
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Reply from Hays Travel - Wimborne

Thank you for your kind comments. It was a pleasure to sort everything for you

Rated 5 out of 5 stars

So glad we popped in!

Vicky was so helpful and enabled us to book exactly what we wanted - and at the right price! Thank you!

February 14, 2026
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Rated 5 out of 5 stars

Megan was so helpful

Megan was so helpful. First class. Will definitely use again.

December 27, 2025
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Reply from Hays Travel - Wimborne

Thank you for your comments

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