Hays Travel - Witney Reviews 427

TrustScore 5 out of 5

4.8

18b The Woolgate Centre, OX28 6AP Witney, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As a mature traveller, I was struggling to find the right, safe last minute holiday online by myself, so went to Hays Witney for help where I met Emma who took the time to look through options to Spai... See more

Company replied

Rated 5 out of 5 stars

We booked a last minute holiday and decided to go into the Hays Witney branch. Dan was very helpful in finding us a holiday to meet our needs. He was friendly and very knowledgable and made the booki... See more

Company replied

Rated 5 out of 5 stars

Hays in Witney booked all our flights for a month tour of Australia and New Zealand. Unfortunately, like so many others we were stuck in Bangkok because of Dubai flight cancellations. Many thanks to... See more

Company replied

Rated 5 out of 5 stars

When I went into Hays Travel in Witney yesterday I booked another holiday. I went to Llandudno last week and I have now booked another holiday to The Penines on 12th October 2026 for 5 days. I wa... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18b The Woolgate Centre, OX28 6AP, Witney, United Kingdom

  • 01993623024

4.8

Excellent

TrustScore 5 out of 5

427 reviews

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Rated 4 out of 5 stars

Very good service

Very good service. Quick thorough, served by an experienced person.

May 29, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review. Emma :-)

Rated 5 out of 5 stars

Very helpful

Very helpful

May 17, 2026
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Reply from Hays Travel - Witney

Thank you for your kind review! I hope you are looking forward to your holiday! - Dan :)

Rated 4 out of 5 stars

Competent and friendly service

Emily was very competent and solicitous in booking our flights to New York, including ensuring our Virgin Flying Club points were added.

May 21, 2026
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Reply from Hays Travel - Witney

Thank You for your kind words!
I hope you have a safe flight and an amazing time away :)
Emily

Rated 5 out of 5 stars

Last Minute Holiday Salou 2026

As a mature traveller, I was struggling to find the right, safe last minute holiday online by myself, so went to Hays Witney for help where I met Emma who took the time to look through options to Spain, dates of travel in the next two weeks, durations and accommodated my preferred airport departure and times of Travel. In all the experience was most rewarding and stress free. I also got a good deal on Euro's. I would recommend Emma and her staff at Hays Travel Witney and would use them again in the future.

May 22, 2026
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Reply from Hays Travel - Witney

Thank you for your lovely review. Emma :-)

Rated 5 out of 5 stars

They were very helpful nothing was to…

They were very helpful nothing was to much trouble.and they took there time to make sure we got the best service .

May 19, 2026
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Reply from Hays Travel - Witney

Thank you for your lovely review, Pauline! I hope you are looking forward to your Cruise! Dan :)

Rated 5 out of 5 stars

Great customer care and attention

Dan was very efficient, courteous and professional. Dan guided me through the succesful booking of a Mediterranean cruise. Thank you

May 2, 2026
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Reply from Hays Travel - Witney

Thank you for your kind words!
It was lovely to see you as always.
Dan :)

Rated 5 out of 5 stars

We booked a last minute holiday and…

We booked a last minute holiday and decided to go into the Hays Witney branch. Dan was very helpful in finding us a holiday to meet our needs. He was friendly and very knowledgable and made the booking process easy.
We will be using Hays for our next holiday.

April 9, 2026
Unprompted review
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Reply from Hays Travel - Witney

Thank you for your kind review! I look forward to seeing you again. Dan :)

Rated 4 out of 5 stars

We were greeted warmly

We were greeted warmly, and the team worked well together to answer our queries.

April 30, 2026
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Reply from Hays Travel - Witney

Thank you for your kind words! I will share these with Jasmine when she comes back into the store. :)

Rated 5 out of 5 stars

Emma was great

Emma was great. The whole process was easy and we had laugh or two along the way. Have booked with Hays several times now and will again.

April 27, 2026
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Reply from Hays Travel - Witney

Thank you for your review Kevin, I will be sure to pass on your kind words to Emma on her return to work.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

A very personal service

A very personal service. Very helpful, Dan was lovely and made me very comfortable

April 17, 2026
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Reply from Hays Travel - Witney

Thank you for your review. Dan :-)

Rated 4 out of 5 stars

Dan did well

Dan, the agent, dealt with the booking with patience and good humour despite all the problems he experienced with the JetSet website, which did not allow him to input information necessitating phone calls to that company whose assistant was very slow in dealing with it. It was all very time consuming and frustrating but not Hays fault a d Dan did his job very professionally in difficult circumstances.

April 16, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your kind review. Dan :-)

Rated 5 out of 5 stars

Dan was brilliant

Dan was brilliant. Helpful and a very enjoyable experience. Will definitely return.

April 19, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review. Dan :-)

Rated 5 out of 5 stars

Planning a holiday.

When I went into Hays Travel in Witney yesterday I booked another holiday. I went to Llandudno last week and I have now booked another holiday to The Penines on 12th October 2026 for 5 days.
I was served by Dan who has already booked another holiday with a few weeks ago. The booking process was easy as he has already helped me and had my details on record. He was a very polite and helpful member of staff and I will recommend him if they needed someone to book a holiday for them.

April 14, 2026
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Reply from Hays Travel - Witney

Hiya Val!

Thank you for your extremely kind words. It is always a pleasure to see you! Dan :)

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