Hays Travel - Witney Reviews 

460
TrustScore 5 out of 5

4.9

18b The Woolgate Centre, OX28 6AP Witney, GB


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Rated 5 out of 5 stars

Booking a sunshine holiday for my 75th birthday I found the Witney branch of Hay’s in its usual excellent form. The cheery, ever-helpful Dan quickly grasped what was required and found us the perfect... See more

Company replied

Rated 5 out of 5 stars

We contacted Hays travel by phone and spoke with Emma who was very pleasant and easy to deal with. She soon rang back with further information and costs and then later in the day she was immediately a... See more

Company replied

Rated 5 out of 5 stars

When we came into the store in witney yesterday afternoon we had dan assist us. He is professional and amazing, he is funny and genuinely a whole rounded great person. He got everything we wanted and... See more

Company replied

Rated 5 out of 5 stars

My very recent experience of booking my next holiday was a very good one. The gentleman spend alot of time with us in finding the best cruise. It was obvious to me that he loves his job in helping pe... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18b The Woolgate Centre, OX28 6AP, Witney, United Kingdom

  • 01993623024

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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4.9

All reviews

(460)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable and efficient service

February 2, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your kind review Mandy. I hope you're looking forward to your upcoming holiday.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

Dan our agent was very good and help us…

Dan our agent was very good and help us through the whole process of getting the holiday we wanted. Excellent service

January 30, 2026
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Reply from Hays Travel - Witney

Thank you for your kind words! It was an absolute pleasure to help get your holiday booked!
Dan :)

Rated 5 out of 5 stars

Great service and helpful staff

The lovely manager was very helpful and knowledgeable. She helped us to find a great city break, taking care of all the booking and admin details.

January 24, 2026
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Reply from Hays Travel - Witney

Thank you for your lovely review. Emma :-)

Rated 5 out of 5 stars

Third time using Hayes

Third time using Hayes; as always excellent service and value. Special mention to Emily at Witney!

January 24, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

ThankYou for the lovely review!
Very pleased we were able to book you on an amazing holiday.
I hope your looking forward to your trip!
Emily :)

Rated 5 out of 5 stars

My daughter and I were very pleased…

My daughter and I were very pleased with the service we received from hays travel, the young lady was very helpful and efficient, she made booking a weekend away. Look very easy and we came away. Feeling very pleased with everything..

January 18, 2026
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Reply from Hays Travel - Witney

Thank You for your kind words! :)

Rated 5 out of 5 stars

Nothing was too much trouble.…

Nothing was too much trouble for Jasmine - managed to find a holiday for us, despite us finding none,

January 21, 2026
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Reply from Hays Travel - Witney

Thank you for the very kind review Sue. I hope that you're all excited for you upcoming cruise.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

We were given a warm welcome by Dan

We were given a warm welcome by Dan, who was an apprentice with a smile, enthusiasm and good appropriate humour. Time was not an issue and we were given lots of different holidays within the boundaries of our needs and budget.It was refreshing and reassuring to see the support Dan received from his colleagues to ensure all our needs were met.

January 21, 2026
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Reply from Hays Travel - Witney

Hiya Mel and Beverley!

Thank you so much for your kind review! It was an absolute pleasure to book you!

Dan :)

Rated 4 out of 5 stars

Quickest holiday ever chosen & booked

Quickest holiday ever chosen & booked. Very thorough giving us all the details. We did feel however the poster in the window said a price which enticed us in but then the cheapest one in June on the system was more than advertised on the poster. Maybe they should hate honoured that price thinking about it?

January 9, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your honest review!
As we deal with live pricing prices changes daily and we cannot guarantee a cost, the cost on the window deal is a from price therefore pricing will fluctuate.
We hope your looking forward to your upcoming holiday!
Emily :)

Rated 5 out of 5 stars

Best way to book a holiday

Have never used travel agent before so this was a very pleasant experience and will be using again. Dan was very helpful and made the visit very worthwhile

January 14, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Hiya Caroline!

Thank you so much for your kind words!
I hope you are both looking forward to your holiday!

Dan :)

Rated 5 out of 5 stars

Brilliant!

Having only ever been on British holidays, booking a cruise was very daunting! Emma was brilliant, kind and very helpful and would thoroughly recommend going to Hays. Thank you for making booking easy!

January 14, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your lovely review!
We appreciate your kind words.
I will be sure to let Emma know of your kind words when she is back in store :)

Rated 5 out of 5 stars

Hayes is on The case.

After visiting one of your competitors we were not too happy so we called to Hayes
We were looked after by Jasmine who was brilliant and found what we were looking for in minutes. Thank you Hayes and Jasmine (Witney).

January 13, 2026
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Reply from Hays Travel - Witney

Thank you so much for your very kind review Paul, it is always lovely to see yourself and Lynda. I hope that you're looking forward to your upcoming holiday.

Kind regards

Jasmine :)

Rated 5 out of 5 stars

Always use Hays Travel in Witney

Always use Hays Travel in Witney
Staff are always very helpful and friendly won’t book anywhere else.

January 6, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review. Emma :-)

Rated 5 out of 5 stars

Dan was fantastic

Dan was fantastic, helpful and a joy to book with.

January 11, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your lovely review!
I will be sure to let Dan know of your kind words when he is back in store.
:)

Rated 5 out of 5 stars

Very helpful team

Very helpful team lots of useful advice. Our assistant was very patient and happy to look at several different options for us to get us the best package. Would definitely use Hays again

January 6, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank You for your kind words and booking your amazing holiday with us!
I hope your looking forward to your trip away.
Emily :)

Rated 5 out of 5 stars

We have used Hays several times

We have used Hays several times. Always kind and patient. We like that everything is booked for us.

January 3, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review. Emma :-)

Rated 5 out of 5 stars

We used Hays Travel a couple of years…

We used Hays Travel a couple of years ago and were very happy with our experience so decided to enquire about a holiday in India.
Emma, the representative, was brilliant. She gave us good advice, asked loads of relevant questions and booked us with the tour company we chose. She also successfully took on the job of obtaining a discount for us.
Would recommend Hays.

January 9, 2026
Hays Travel - Witney logo

Reply from Hays Travel - Witney

Thank you for your lovely review and returning to us again. Emma :-)

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