HDF Insurance Reviews 

601
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Gale Mclean was very quick with my quote and helpful in all areas that I had questions in. Highly recommend her for anyone seeking support with their insurance needs.

Rated 5 out of 5 stars

Claire was extremely helpful and knowledgeable about all my needs. She took extra time to explain everything to me and was an absolute pleasure to deal with. I will also be checking back when m... See more

Rated 5 out of 5 stars

Awesome support and fast services. I have nothing bad to say about this company, they really helped me out when I needed a home policy quickly, had everything figured out and signed within an hour.

Rated 5 out of 5 stars

My broker is Leonard Belland for the last 10 years, not counting really, could be more. There are many reasons for that. He is a great human being, always in a good mood, great listener, attentive t... See more

Company details

  1. Insurance Agency

Information provided by various external sources

HDF Insurance is your Edmonton insurance broker. With offices in Edmonton and Whitecourt, Alberta, we offer auto insurance, home insurance, life insurance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

601 reviews

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4.6

All reviews

(601)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrific customer service

Horrific customer service, the only time you can get ahold of someone is when they want money. I really regret switching brokers. Absolutely no one there has an inkling of what's going on, I have never had more issues with my insurance, than once I switched to HDF.

October 1, 2019
Unprompted review
Rated 2 out of 5 stars

poor experience

I have purchase an insurance for my company one of the truck been in an accident twice and in both cases we not at fault first case they did not fight for us even we have a full coverage and we have to hire our own lawyer the second case other party has no insurance so we have to pay 5000$ and all gst even wasn’t our fault .Basically there’s no deference between full coverage and oneway

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

The agent called us to ensure we…

The agent called us to ensure we completed the renewal for our vehicle insurance and was a big help in recommending a mechanic to perform the inspection required. Thanks to their call; our insurance will be renewed on time and we can continue using our vehicle knowing that we've been well taken care of.

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to have insurance through. They genuinely care about their clients best interests.

September 23, 2019
Unprompted review

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