Headcovers Unlimited Reviews 1,290

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their softness, comfort, and durability. Many appreciate the thoughtful packaging, which often includes uplifting messages and special touches, making the unboxing experience feel personal. The website is frequently highlighted for its ease of use, clear product descriptions, and wide variety of styles and colors, which helps customers find exactly what they need. Reviewers also commend the prompt delivery service. However, some customers experienced issues with their orders, including missing items or delayed deliveries. A few people were dissatisfied with the product's appearance not matching the website's images, describing items as "cheap looking" or "cheesy." There were also occasional concerns about the accuracy of color representation for certain products and the cost of shipping, particularly for international orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items made from natural... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more

Rated 4 out of 5 stars

Beautiful hat! It was a Christmas gift for hubby. Unfortunately, the hat was larger than I expected and needed to choose a medium rather than large. Will be requesting a return for the smaller size. L... See more

Rated 5 out of 5 stars

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. T... See more

Rated 5 out of 5 stars

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, c... See more


Company details

  1. Headwear Store
  2. Hat Shop
  3. Wig Shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Loved the spiritual magnet

Loved the spiritual magnet! The swim cap and the headband that goes underneath are excellent...not a drop of water in my cap! Quality equals Headcovers!

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order. I reached out twice, but I haven’t heard anything back yet. It indicates it was delivered, but I received nothing.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Be Cautious Before You Order

Their website states that they thoroughly vet their products, and that they are of high quality. The item I purchased was cheap looking, cheesy, and looked nothing like the picture on the website. Also, the return policy is extremely convoluted with various conditions. Important information regarding eligibility, shipping, restocking fees, store credit, etc is not provided upfront. I actually ended up keeping the horrible item I purchased because I would lose too much money by returning it. Shop around!

March 10, 2026
Unprompted review
Rated 2 out of 5 stars

Frustrated with no scarf after 10 days

I ordered a head scarf after noticing more hair loss lately with my chemo/radiation treatments. I was anxious to find ways to present myself more confidently. So I really looked forward to my first scarf. Problem was that I never received any order number or link to track my shipment. I am still waiting for the order and I have no way to track it.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Quality of product, comfortable and lovely!

Quality of product, quick shipping, attention to detail (gently wrapped and containing a motivating magnet!). Gotta love this company! I have gotten many compliments on my head scarves, and it's a boost to my confidence while undergoing chemo treatments. Thank you, Headcovers Unlimited!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Shopping on the site was very easy

Shopping on the site was very easy. Great descriptions of the product.
When I received the package it was wrapped so thoughtfully. The cap was for my daughter. She loved it.
She ordered more.

March 5, 2026
Unprompted review
Rated 2 out of 5 stars

No hat, no refund yet

Ordered & paid for hat; then got out of stick message. Waiting for refund and the other part of my order. Not a good start for a first time buyer....

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Address correction Service

Well, on the night of Feb 27th about 10:30ish. I decided to order 2 cotton hat. The ordering & payment parts went well. But when I went to check out, I entered the wrong billing & mailing address (I have neuropathy in fingers). Well by this time the Headcovers Unlimited office was closed for the week. On Monday early morning called and spoke to a young lady (she told me her name but my chemo brain has kicked in) and explained my mistake. This young lady was so kind and patient. She assured she had corrected my addresses.And my hat would be delivered timely. Well my package arrived on time. Thanks to her. I am sorry I can't remember her name. But if she remembers taking my call. Please know how much I appreciate her being kind patient and compassionate.
I have purchased hats from Headcovers Unlimited in 2018 and got the same service.
I ordered another hat to gift to my friend this week got the same service. And am now waiting on another friend to decide on a hat I want to gift her. What really like to relay is Headcovers Unlimited is an awesome business. And one that I will recommend to anyone and everyone. Million Thank you to. And God bless!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to find most of what I was looking…

Easy to find most of what I was looking for. The head turbans are very soft. The craftsmanship of the head covers is very well done. The headcovers will be very useful to prevent sunburn for me this summer while I am hoping my hair grows back.

March 12, 2026
Unprompted review

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