The whole process was smooth and efficient. The initial call was in depth to gather enough info to provide the most appropriate service. Viv Smith who delivered the service was excellent.... See more
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I cannot recommend Emma highly enough. She has supported me through an incredibly difficult and emotional period of my life when I wasn't sure how to move forward. I've never found it easy to open... See more
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I can’t thank Susie enough for the support, kindness and understanding she has shown me. She made me feel listened to, comfortable and never judged, even during some really difficult times. Her caring... See more
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I found it ever so enlightening to speak to a person with lived experience. Who also gave me some tools and an opportunity focus, look at and recenter myself. Whereby, I am now able to walk away from... See more
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Company details
Written by the company
HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowing leaders to focus on business growth and success. Offering industry-leading support to over 13.5 million people. With our award-winning EAP, we offer a comprehensive wellbeing service that provides essential legal, financial, and mental health support, promoting healthier, happier, and more productive workplaces.
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4.7
Excellent
2K reviews
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Excellent session for Mental Health First Aiders
Katie, our Relationship Manager, recently delivered an excellent session tailored for our Mental Health First Aiders. The focus of the presentation was to provide an overview of the Employee Assistance Programme's (EAP) services. This session was conducted with a high level of professionalism, and Katie ensured that the information was communicated in a considerate and empathetic manner.
In addition to the group session, Katie has also provided one-to-one, knowledgeable support to our team. This guidance has been instrumental in helping us prepare wellbeing initiatives for the year ahead. Notably, her support extends beyond this initial session and includes another for managers, ensuring that the wider leadership team is equally prepared to support staff wellbeing.
April 13, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear such great feedback regarding Katie's service. Your review will be shared with them and the rest of the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
We have just signed up for this service…
We have just signed up for this service for our Colleagues a t Bruce's doggy day care. Abdul has been super supportive in helping us through the contract negotiation and set up. We look forward to using the service.
April 14, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear about Abdul's service and we are glad to have you on board!
We will be sure to pass your kind feedback on to them and the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
My therapy sessions were very helpful
My therapy sessions were very helpful and have made such a difference to my wellbeing, especially after experiencing such a difficult time at work. I found that my Therapist was very helpful and supportive, she understood me so well and helped me to make the changes I needed to improve my wellbeing and mood. I would recommend this service to anyone who may feel that they are struggling with their own mental health and wellbeing. Thank you so much for your help, I am so grateful.
April 13, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words regarding the sessions and how they have supported you. We are always happy to help and will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Really great service
Edison was really good. He was approachable and respectful but also asked the difficult questions with professionalism. The timings were so helpful to ensure we could both be present and our children in bed. We are very thankful
April 12, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear that Edison was able to assist and support you!
We will be sure to pass your kind feedback on to them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Great service
Great service. Kind and understanding people and very quick to help.
February 9, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear we could help and appreciate the kind words
We will be sure to feed this back to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
The support provided by the counsellor…
The support provided by the counsellor was fantastic. I really believe speaking with her has helped me get myself back on track, and very quickly too. The sessions have left me with a better understanding of myself and the things which can trigger a slump into negative emotions. I’m feeling better equipped to keep myself on a steady path with all the strategies that I have learned from Tracey. (Tracey Dass thank you so much).
April 8, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so thrilled to hear how Tracey has been able to support you
We are always happy to help and will be sue to pass your kind words on to Tracey and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Speaking to Carl/Karl (Sorry if I…
Speaking to Carl/Karl (Sorry if I spelt you name wrong), was an absolute life line to me. He had a beautiful liverpudlian accent, was calm, clear, concise in his advice and you could tell he was good at his job. He was the person I needed to speak to yesterday as I was feeling very delicate. So, thank you for being in the right place and time to help me out of a very low place. My biggest take away from his advice was to " be mindful of how I speak to myself (I normally always advocate for being mindful about the power of langauge and in my low state I'd forgotton this one simple action.) and lean into the postives of evolving into someone new, one moment at a time". Sometimes you just need a voice of reason and he was mine.
April 9, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and we thank you for time taken to leave your review
We are thrilled to hear how Carl has been able to assist you. It is great to hear this feedback and that their support has really helped you
We are always happy to support you at HA | Wisdom Wellbeing. We will be sure to pass this review on to Carl and the rest of the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I had a fantastic experience
I had a fantastic experience with Rachel, she is super easy to get on with, gave fantastic advice and really helped me through a hard time in my life.
Having someone to talk to, reassure you and give you invaluable advice really does help you to shift to a positive mindset and guide you through a tough time.
April 9, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words regarding the service received and we are always happy to support you. We will be sure to pass this feedback on to our team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Prompt friendly support received when I…
Prompt friendly support received when I used Wisdom/Health Assured to secure 6 online counselling sessions through work. I was matched with a counsellor who provided a professional helpful compassionate service to meet my needs over Zoom. I feel in a much better place after my 6th session and would recommend to anyone thinking about seeking support.
April 8, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear you have felt supported and taken advantage of the sessions on offer. We thank you for your feedback and will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Solution focused
Solution focused, active listening, professional, great ability to support with a fantastic encouragement!
April 8, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear that we have been able to assist and support you. We appreciate your kind words and will be sure to pass this on to the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Their service is 2nd to none!
April 8, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear your kind words regarding our service and we will be sure to feed this back to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Fast, free and top quality counselling
I contacted Health Assured, my employers employee assistance programme, for some free counselling following the death of a client at work and some ill health in my family.
After a quick telephone assessment I was offered 6 free sessions starting just a week later. The call handler was really kind and helped make the assessment a fairly easy process.
My counsellor Michelle was brilliant. I was able to fully process the bereavement, cultivate more acceptance around the ill health in my family, and we were even able to do some inner child work and explore acceptance and thinking patterns around other losses in my life.
I was a bit hesitant to get in touch with the EAP programme as I wasn't sure what they could offer me but I am so glad I did.
I am feeling a lot better as a result. Thank you so much Michelle and Health Assured.
March 30, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how we have been able to support you. We appreciate your kind words and please know we are always happy to help
We will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Great company
Great company, lovely lady Rebbeca helped me through some difficult moments. Can't thank you enough, Highly recommend.
April 7, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how Rebecca has been able to support you and appreciate the kind words. We will be sure to pass this on to Rebecca and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Very well looked after everything…
Very well looked after everything explained through out treatment
April 2, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear that we have been able to assist and support you. We appreciate the feedback and will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Support when you need it
The process from initial contact to a counsellor being assigned was very quick and I was able to have my sessions over WhatsApp. My counsellor was everything you would expect. She listened and helped me make sense of my problems to help me ‘recover’. I would recommend this service.
April 2, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the the time to leave your review
We are thrilled to hear your kind words and we appreciate your feedback. We are happy to support you and we will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Ayla Mahmood was super helpful
Ayla Mahmood was super helpful, and I couldn't be happier with the service I received from her.
March 31, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so thrilled to hear that Ayla has been able to assist and support you. We will be sure to pass this feedback on to them and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear how we have been able to assist you and we appreciate your kind words. We will be sure to pass this on to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Starting the healing process
I’m only halfway through my sessions but I see the wood for the trees now. I’ve accessed a way to help myself. The support is gentle but guided.
April 1, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear how the support has helped you and we appreciate your feedback. We will be sure to feed this back to the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Sensational
April 1, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are glad to hear we could help and appreciate the feedback. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I woulI would like to extend my heartfelt thanks to Deon Remzi for the incredible support and guidance throughout my counselling journey. Deon is truly a remarkable counsellor. Her compassionate appr
I would like to share my sincere appreciation for the depression counselling sessions I attended. The support and guidance I received were truly invaluable.
From the very beginning, the sessions provided a safe, understanding, and non-judgemental space where I felt comfortable expressing my thoughts and emotions. The counsellor demonstrated genuine empathy, active listening, and professionalism throughout, which helped me feel heard and supported.
Over time, I noticed a significant improvement in my mental health. The strategies and coping techniques shared during the sessions have been incredibly practical and effective in managing my thoughts, emotions, and daily challenges. I now feel more resilient, positive, and better equipped to handle difficult situations.
These sessions have made a meaningful difference in my overall wellbeing, and I am truly grateful for the care and support I received. I would highly recommend this counselling service to anyone seeking help with their mental health.
March 31, 2026
Unprompted review
Reply from HA | Wisdom Wellbeing
Good morning and thank you for sharing your feedback and taking the time to leave your review
We are so glad to hear your kind words regarding Deon's support and how this has helped you
We will be sure to pass this on to them and the rest of the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
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