While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Glp-1 program is very good- lost 5 kgs in 25 days, consultants give very clear idea about the details and handholding by coaches , motovations plus the app features helped !! looking forward to be in... See more

Rated 1 out of 5 stars

This is useless app helthyfy because its very hatd to contact with your dietician as well coach they never reply. This app use zoom app for video call and its very difficult to talk as well understa... See more

Rated 1 out of 5 stars

I ordered glucose monitoring patches for around Rs14,700. Prepaid. It’s been 6 days since the tracking number they provided is showing invalid. I’m talking to the support and they are giving me no def... See more

Rated 5 out of 5 stars

I joined Healthify me last June. I am very happy with the service provided. My sugar cholesterol all are under control. Yes I had initial glitches, like my both coaches left no proper response from t... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Health Consultant
  3. Health Food Store
  4. Personal Trainer
  5. Physical Fitness Program

Written by the company

Healthify is India’s #1 and Asia’s most loved health and fitness app, loved and trusted by more than 35 million users. We are constantly innovating to create lasting behavior change that helps our users achieve sustainable and long-lasting results. Our flagship coaching model, led by expert nutritionists and fitness trainers, has helped users across the globe achieve their health and fitness goals, including weight loss and managing medical conditions. With the power of personalized nutrition and fitness guidance, advanced tracking tools, AI technology, and cutting-edge health innovations, we are making strides toward our mission of healthifying a billion! HealthifyMe is on a constant lookout for individuals with a similar vision to shape the health and fitness space. If you are one of them, write to us at careers@healthifyme.com To know more about HealthifyMe, visit our website and see how we are empowering individuals to take control of their fitness journeys to become the best versions of themselves. Join the HealthifyMe community today and be a part of the future of fitness.


Contact info

2.9

Average

TrustScore 3 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’m extremely disappointed with my…

Title: Worst Experience Ever! Total Scam Feeling 😡

I’m honestly fed up with HealthifyMe. I ordered a Smart Scale, paid for it, and it’s been over 40 days — still nothing! No product, no refund, no proper update. Every time I contact support, they just copy-paste the same useless lines like “Please give us some time,” “By end of the day,” or “By 2 PM” — and then absolutely nothing happens.

This is pathetic service. It feels like they just don’t care once they get your money. I’ve raised complaints so many times, but nobody has taken any real action.

HealthifyMe seriously needs to fix their customer service or stop selling products they can’t deliver. Right now, it feels like a scam. I’ll never recommend this app or their products to anyone.

October 10, 2025
Unprompted review
Rated 2 out of 5 stars

Paid Plans are the WORST

The app is a good one.. But their paid programs in the name of personalized coach is a scam..
1. The diet chart given by their coaches is worst. Even AI diet charts are better than those. They simply give a general and unpractical chart
2. During call, they will patiently listen and won’t even mind to take actions after that. But will follow up on correct time to close their task. What is the use o it ??
3. After paying and becoming member, you won’t even get 20% benefits of it. But they will urge you to take up pro option.
I lost hope over HealthifyMe..

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

The Healthify me App doesn’t sync even…

The Healthify me App doesn’t sync even 25% with the health statistics.

- Walking steps different calories.
- food snap for calories shows
unrelated amounts.- UNRELIABLE !
- The calibration for food amounts is not
enough. Ex: 1.5 cups & 2 cups.
There isn’t a 1.25 cup.
- Same for other food weights also.
- video workouts - complete waste. Unless
you are 100% motivated by YOUR SELF-
don’t invest. Waste of money.
But my coaches were good. So I am trying to complete my year subscription.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Don't use them coaches keep changing

Please note the excerise coach has changed so many times and my diet coach is have for 5 years suddenly changed so I asked them for a refund they refused please do not use them as I was clear with my diet coach that I will only sign up if you are going to stay this is false information given just to sign up

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Coaching support

I signed up with Healthulify with the understanding that I would get structured guidance—one coach for diet (Puja) and one for exercise (Avineet). Unfortunately, my experience was disappointing. Both coaches did not live up to expectations.

Instead of proactively guiding and motivating me regularly, they often went on breaks without informing me. If I didn’t reach out, there was no follow-up from their side at all. This made the entire program feel one-sided and lacking in accountability.

Dr. Aarchana, who initially introduced me to Healthify, was also unresponsive once the payment was done. After onboarding, there was no genuine support or involvement from her side.

Overall, I felt that the service was not worth the investment. A coaching program should provide consistent guidance, motivation, and follow-up, which was missing here.

Nuruddin Jethajiwala
00971529113433

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

The weight scale measurement needs to…

The weight scale measurement needs to be improved for user friendly. At least for those who are in their old age, they are not tech-friendly. My parents getting trouble to check out their measurement records… it should be designed for indian old age population at least…

August 20, 2025
Rated 1 out of 5 stars

Never buy or trust on this company

Never buy or trust on this company. It's totally fraud they are just cheating the customers. They are sending defective items. I had ordered smart scale but after using only 4-5 months the smartscale stopped working. I placed a return request. They picked up the old one within 2 days but till date they haven't delivered the new smartscale. After a lot of texting they are just giving lame excuses that give us some time but till date they are asking for time only but there is no latest update from the logistics team. Also they don't have any priority to take the matter seriously. There is no contact number of agent whom you can directly contact. They have only opened AI chat box through which your any query will never be resolved. Don't buy anything by mistake from this company. They just looted my RS 2500 for smartscale.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scamming people and just minting money

Scamming people and just minting money. They don't understand people and understand money. International clients don't use and employees workimg there please quit.. all the transformation showed here is a scam.Nothing is true here.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

HealthifyMe AI diet plan is the worst

I've been using the HealthifyMe AI diet plan for a while now, and honestly, it's been pretty disappointing. I even bought the 1-year plan, hoping it would be helpful.
The biggest issue is the lack of flexibility. If you want to make any changes, customizations, or even tiny tweaks to your meal plan, the AI just doesn't allow it. A simple replacement or adjustment ends up taking forever, if it's even possible to do.
Then there are the calorie calculations. They're often wrong. Seriously, it makes mistakes frequently. It makes you wonder how accurate the monthly reports can be if the daily numbers are off. It's hard to trust a plan when the basic math seems unreliable.
And if you try to get help, don't expect much. The customer support is just as bad. I've discussed these issues with them, and I've gotten no resolution. It feels like a waste of time.
Overall, the HealthifyMe AI diet plan has been a frustrating experience. It's rigid, often inaccurate, and the support isn't there to help fix things. Just wanted to share my honest take.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest scam ever

If it allowed me, I would have given half star. When I joined, they gave assigned me a coach who would change every few weeks, the new coach would start again from the history. My fitness coach's recommended excercise landed me in hospital.What kind of scam are these guys running? I will not recommend anyone to use this app. Don't blow your money here.

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

Subscription being sold forcefully Had queries about their smart device…

Had queries about their smart device weighing machine which tracks 11+ parameters. Reached out to support team for help. They were clueless and were only interested in selling coaching and health plans. One of the coaches actually called me and said i would have to buy the product and the coaching plan first as none of the coaches would have answers to my queries. I didn't need a coach but a product expert but clearly the focus is only on selling subscriptions.

June 7, 2025
Unprompted review
Rated 3 out of 5 stars

The scanner experience has been…

The scanner experience has been disappointing compared to other companies like Sugar.Fit.
1. Delayed Activation: The scanner takes significantly longer to activate and start showing results compared to competitors.
2. Lack of Clarity on Patch Usage: There is confusion and inconsistent communication regarding the two patches. It is commonly understood that they work for 2 × 14 days (a total of 28 days), but that’s not the case in practice.
3. Graph Readability and Timing Issues: The data graphs are not as intuitive or clearly timed as those provided by other companies. This makes it difficult to interpret the readings accurately.

Overall, there’s a need for clearer communication, better user experience, and technical refinement

May 20, 2025
Rated 1 out of 5 stars

Absolutely unacceptable

Absolutely unacceptable, @Healthify Me!
Selling Continuous Glucose Monitors (CGMs) with near-expired dates is a serious breach of consumer trust & potentially impacts health outcomes. This is fraudulent. We demand an immediate explanation & rectification for all affected customers. #HealthifyMeScam #CGMFraud #ConsumerAlert

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Empty handed. The app platform charged me for three…

The app platform charged me for three months. At the end one leaves empty handed. The audio video for “ personalised “ workouts are not given either individually or digitally on one ‘s mobile/ lap top . Though one has exactly paid for that personalised consultation.
The app has poor navigation fonts and is difficult to use.
It’s luck what coaches you get. The platform doesn’t give any value for money.

March 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look