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See what reviewers are saying

Rated 5 out of 5 stars

Glp-1 program is very good- lost 5 kgs in 25 days, consultants give very clear idea about the details and handholding by coaches , motovations plus the app features helped !! looking forward to be in... See more

Rated 1 out of 5 stars

This is useless app helthyfy because its very hatd to contact with your dietician as well coach they never reply. This app use zoom app for video call and its very difficult to talk as well understa... See more

Rated 1 out of 5 stars

I ordered glucose monitoring patches for around Rs14,700. Prepaid. It’s been 6 days since the tracking number they provided is showing invalid. I’m talking to the support and they are giving me no def... See more

Rated 5 out of 5 stars

I joined Healthify me last June. I am very happy with the service provided. My sugar cholesterol all are under control. Yes I had initial glitches, like my both coaches left no proper response from t... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Health Consultant
  3. Health Food Store
  4. Personal Trainer
  5. Physical Fitness Program

Written by the company

Healthify is India’s #1 and Asia’s most loved health and fitness app, loved and trusted by more than 35 million users. We are constantly innovating to create lasting behavior change that helps our users achieve sustainable and long-lasting results. Our flagship coaching model, led by expert nutritionists and fitness trainers, has helped users across the globe achieve their health and fitness goals, including weight loss and managing medical conditions. With the power of personalized nutrition and fitness guidance, advanced tracking tools, AI technology, and cutting-edge health innovations, we are making strides toward our mission of healthifying a billion! HealthifyMe is on a constant lookout for individuals with a similar vision to shape the health and fitness space. If you are one of them, write to us at careers@healthifyme.com To know more about HealthifyMe, visit our website and see how we are empowering individuals to take control of their fitness journeys to become the best versions of themselves. Join the HealthifyMe community today and be a part of the future of fitness.


Contact info

2.9

Average

TrustScore 3 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Have mind control and stay on free plan...

I feel it is better to stay on free plan, but even you stay in free plan they just force you to take some of their plans. The diet plans suggested by their trainers are not customized to the north-south thing. Also the trainers call at wrong times when you are engaged in some other activity. IT IS A BIG MISTAKE to purchase any payment plan in this app. Also for me recently one lady told that they will extend your plan for 4 months period for 4000 bucks but it is still reflecting as 3 months only. Support team is bad.

The coach and trainers may not be fully empathetic of your situation. I have been a user of this app since 2020 and I do not feel very satisfied.AI Feature is the only good recent addition where it gives feedback on your daily intake.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

I was approached by one of their cc…

I was approached by one of their cc team member Sana, and i have very clearly explained her about my condition that i have heel spur and planter fascitis so my condition gets worse with any workouts. She promised that if there will be any issues the money will be refunded. I also agreed to her and paid the amount after two weeks my condition got worse and my orthopaedic dr ask me to stop all the activities for a period. When I approached healthify me team they denied to refund the amount. First thing They never asked my for my medical report or test reports before structuring diet plan and excercise plan for me so how they can give me a random structure. They are making people fool Don't get trapped in their sweet talks.

July 14, 2024
Unprompted review
Rated 1 out of 5 stars

Waste...they are not thinking about…

Waste...they are not thinking about health conditions and etc while pausing the course...money waste...

May 17, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Lalitha,
We truly value your well-being and want to ensure that you receive the best care possible. As we mentioned in our previous email, we kindly request that you share your medical documents with us. Our dedicated medical team will carefully review them and assist you in pausing your plan. We understand that the new policy only allows for a 30-day pause, but rest assured, we have successfully supported pauses for our clients in the past. Your medical documents will greatly aid us in providing you with the necessary assistance. Please know that we are always here to help and support you in any way we can!

Rated 1 out of 5 stars

They make you fool tottaly coaches are…

They make you fool tottaly coaches are not available on time and didnt call on time worst experience wastage of money

July 10, 2024
Unprompted review
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Reply from Healthify

Hi Shivani,

We apologize for the negative experience you've had with our service. We understand the importance of timely and reliable support from our coaches. Your feedback is valuable, and we are committed to improving our services. Please reach out to us at support@healthifyme.com with more details so we can address your concerns directly and ensure a better experience moving forward. We are here to help :)

Rated 1 out of 5 stars

It's a LEGIT SCAM They FORFEIT your money

It's a LEGIT SCAM…… They keep promising big things but provide substandard services. I'm still fa ing such issues with them. And they don't even give you a refund if you want to close the plan midway.

I used the Healthifyme Pro Diabetes plan for 1.5 years & nothing happened. Only lost my money, mental health & peace of mind. Moreover, they will torture you mentally soooo much if you ask them for refund. I've attached the screenshots of my complaint on twitter. PLEASE HELP ME SPREAD THE WORD SO OTHER'S DONT SUFFER.

June 26, 2024
Unprompted review
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Reply from Healthify

Hello, Mrinali!

We understand your frustration and resentment. Each individual has a unique progress plan and fitness journey tailored to their needs. Our coaches focus on a slow and sustainable approach to help you on your health journey. We hope our advisors have addressed your concerns. Since you’ve chosen to continue with the subscription, rest assured that we at Healthify are here to support you every step of the way! With your consistency and our constant support, you will undoubtedly reach your goals. All the best! If you have any further concerns, please feel free to reach out.

Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent support, guidance and motivation from the coaches. Amazing results.

June 19, 2024
Unprompted review
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Reply from Healthify

Hello there!
🙌 Your feedback means the world to us! We're glad Healthify is helping you stay on track with your fitness goals. Don't hesitate to contact us at support@healthifyme.com if you need anything. 🏃‍♂️💚
Regards, Team Healthify!

Rated 5 out of 5 stars

Happy with the response.

Happy with the response.. Thank you Healtifyme..

June 13, 2024
Unprompted review
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Reply from Healthify

Hello Isha!
Thank you for the 5-star review and your kind words! 🌟 Knowing that Healthify is helping you achieve your fitness goals is the best reward. We’re committed to making your experience even better. Keep shining and stay fit! 🏋️‍♂️😊
Regards, Team Healthify!

Rated 5 out of 5 stars

HealthifyMe is an outstanding fitness…

HealthifyMe is an outstanding fitness and wellness app that excels in providing personalized health solutions. With a user-friendly interface, it offers a comprehensive suite of features, including detailed calorie tracking, customized diet plans, and an extensive database of Indian foods. The app also provides personalized workout plans and integrates seamlessly with wearable devices for comprehensive fitness tracking. One of its standout features is the access to certified nutritionists and fitness coaches for personalized advice. Regular updates and a strong community support system further enhance the user experience. Overall, HealthifyMe is a reliable and effective tool for achieving your health and fitness goals.

April 10, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Diya! :)
Thank you for the fantastic 5-star review! 🌟 We're delighted that Healthify is supporting your fitness journey. Your feedback is invaluable to us. Stay strong and keep achieving your goals! We're here for you every step of the way. 😊👏
Regards, Team Healthify!

Rated 5 out of 5 stars

healthify me studio sessions are great

i am very happy about the healthify me studio session workouts. Especially coach Anshuman is very good. He has lot of patience and helps us so well in my weight loss journey. I am very happy about his commitments towards us. Thanks a lot Anshuman

June 6, 2024
Unprompted review
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Reply from Healthify

Hello Lakshmi!
Thank you for the 5-star review and your kind words! 🌟 Knowing that Healthify is helping you achieve your fitness goals is the best reward. We’re committed to making your experience even better. Keep shining and stay fit! 🏋️‍♂️😊
Regards, Team Healthify!

Rated 3 out of 5 stars

Very customized and gives good…

Very customized and gives good recommendations

February 16, 2024
Unprompted review
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Reply from Healthify

Hello Shilpa!

Thank you for taking the time to leave us such kind feedback! If you enjoy our app, please consider giving us a 5★ rating. 😊 If there's anything else we can do for you, feel free to reach out at support@healthifyme.com.

Best regards,
Team Healthify!

Rated 5 out of 5 stars

I was really enjoying the program till…

I was really enjoying the program till last week but due to my knees injury I can’t join the all workout session in routine. I wished I can pause my program.
There are few coaches, Janavi for the Pilate and Prakruti for the Yoga. They both are wonderful. They work with you in details and with patients. You feel like you have personal trainers.
My diet plan also helped me to control and balance my food. Diet plan is little too much with busy life to prep since I am full time working in USA. I am sure it will be easy for people in India. Definitely I lost weight and looking towards to loose more.
Please let me know if I can pause due to injury so I can enjoy all workouts sessions.

June 5, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello there, Ripal!
Thank you for the glowing 5-star review! 🌟 We're thrilled to see your dedication, routine consistency, and the right push from our amazing coaches. While we currently don't have a feature to pause studio sessions, please know that once you're ready to resume, you can reach out to us via our in-app chat assistance or email us at support@healthifyme.com. We'll be happy to add the missed sessions to your subscription. Take care, and remember, we're here to help! 😊💪
Regards, Team Healthify!

Rated 5 out of 5 stars

Since joining Healthify Me in 2022

Since joining Healthify Me in 2022, my health journey has been nothing short of remarkable. With a focus on balanced eating and personalized fitness, this app has transformed my approach to wellness. I've not only shed 16 kgs effortlessly but also discovered a newfound joy in staying fit.
The HealthifyStudio within the app has been a game-changer for me. The variety of live workout options provided a refreshing change to my exercise routine. The coaches, especially Kiran and Abhimanyu, deserve special mention for their expertise and unwavering support. Their dedication has made every workout session enjoyable and effective.
What truly sets Healthify apart is its sense of community. The group workouts, coupled with the guidance of supportive coaches, have made exercising feel like a family affair. I eagerly anticipate each session, knowing I have a supportive network cheering me on every step of the way.

June 5, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Ruma!

We’re so grateful for your 5-star review! 😊 It’s wonderful to hear that Healthify is making a difference in your fitness journey. We’re thrilled to have been a part of your progress since 2022 and look forward to continuing with you. Your kind words inspire us to keep improving. Keep up the dedication and hard work, and please keep supporting us! If there's anything we can do to assist you, let us know at support@healthifyme.com.


Regards, Team Healthify!





Rated 1 out of 5 stars

Bad experience

Guys, don’t get in their trap. The positive ratings might be from their own personnel. Do not ever choose their services - no expertise, no escalation to your complaints, money chasers.

May 31, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello,
We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide the best service possible, and it's clear we fell short in your case. We would love the opportunity to address your concerns and make things right. Please reach out to us directly via support@healthifyme.com or through our chat assistance. Our team is ready to listen and help ensure you have a better experience with our services.

Rated 1 out of 5 stars

Hello all,

Hello all,

I am still an existing customer and yet to go for 2 months but today i have deleted the app as i was not for use , Again I am writing because I was checking their reviews again and seems they have a lot bad reviews.

I did make a mistake by paying for their service which are not provided at all

PLEASE DO NOT USE THEM!!!!

I ALREADY HAVE POSTED ONE REVIEW BELOW AS WELL AND I HAVE DID VERIFY THEM TOO.

MANI MALIK

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

April 24, 2024
Healthify logo

Reply from Healthify

Hello Sneh! Thank you for your support and encouragement! We're thrilled that HealthifyMe is making a positive impact on your health journey. Keep up the great work!

Cheers,
Team Healthify!

Rated 1 out of 5 stars

Stuck with poor support and false promises

I have been on Healthifyme since 2021 and renew it each year the plan for dietitian and studio. They keep changing names from transform studio to lite or pro lite. This time around after paying 20k to renew the same plan, to my shock they have knocked me of the platform studio after 1 month, when clearly she was told on what plan I am looking for. Been on app support for around an hour now. And they refuse to acknowledge, no one is willing to talk, discuss and solve issue. Utterly disappointed, the service quality has gone down, for loyal customers pls think twice before renewing any further

April 27, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hi Gaurav! We apologize for any confusion and disappointment you experienced. We hope our Escalations team was able to resolve the issue for you. Your satisfaction is important to us, and we're delighted to be a part of your fitness journey. Rest assured, we're here to ensure you continue to have a smooth experience! If you need any further assistance, please don't hesitate to reach out.

Cheers, Team Healthify!

Rated 1 out of 5 stars

No Response to Cancel Request

I signed up for 6 months of coaching, and paid $156. I was told by Surabhi when I joined that I had 30 days to cancel. I have emailed them multiple times to do this simple task, starting the week after I signed up but I have received no response. They keep saying they want to talk to me. I don't need to talk. Just cancel and refund my money.

April 14, 2024
Unprompted review
Healthify logo

Reply from Healthify

Hi Seetha! We understand your concern regarding the cancellation request. We actually sent an email about this on April 19, 2024. Could you please check your email and let us know if you received it? Your response would help us proceed with the necessary steps. Thank you for your cooperation!

Regards,
Team Healthify! :)

Rated 1 out of 5 stars

poorest poorest poorest poorest

poorest poorest poorest poorest

January 17, 2024
Healthify logo

Reply from Healthify

Hi Waqar! We're sorry to hear that you're feeling this way about our application. Your feedback is important to us, and we'd like to address your concerns as soon as possible. Please reach out to us by dropping an email at support@healthifyme.com, and our team will be more than happy to assist you.

Regards,
Team Healthify!

Rated 5 out of 5 stars

Very good service from coaches

Very good service from coaches. They are very experienced.

April 24, 2024
Healthify logo

Reply from Healthify

Hello Jignasha! We're truly grateful for your feedback and thrilled to hear about your positive experience with HealthifyMe! If you ever need assistance, don't hesitate to reach out. We're here to support you every step of the way!

Cheers!

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