Health IQ Reviews 

873
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more

Rated 5 out of 5 stars

Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more

Rated 5 out of 5 stars

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more

Company replied

Rated 5 out of 5 stars

I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

About Health IQ

Written by the company

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At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.


Contact info

4.2

Great

TrustScore 4 out of 5

873 reviews

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4.2

All reviews

(873)

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Rated 5 out of 5 stars

The representative/agent was very…

The representative/agent was very knowledgeable, professional, courteous and patient qirh all my questions.

December 1, 2022
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

So nice and professional

So nice and professional. Very satisfied.

November 30, 2022
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

KNOWLEDGE

Agent was very helpful and I think honest with me about all of my options. Listen and explain. Would recommend to my friends very knowledgeable.

November 29, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 1 out of 5 stars

This company keeps calling me at 6:00…

This company keeps calling me at 6:00 am from various phone numbers. I am not on social security so your service is not needed. I am on the federal do not call list so this needs to stop today. BS you are following federal guidelines.

December 1, 2022
Unprompted review
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Reply from Health IQ

Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.

Rated 5 out of 5 stars

Respectable agent deserves a raise!!!

My agent was very nice he made sure I
Understood everything fully he was very patient with me as I mix my words up I haven't dealt with someone that kind when I struggle with talking so that was A huge deal for me so thank you for that

November 28, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

The agency was very nice and wanted to…

The agency was very nice and wanted to show that he was concerned about my situation. I had a real good experience.

November 22, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

Time Well Spent

Agent took about 1 hr with me to make sure I got the right policy even got me over $100.00 back on my social security check every month and I didn't have to change companies. never would have found this without them.

November 28, 2022
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

Excellent agent Amber was terrific in…

Excellent agent Amber was terrific in finding the right plan for me. Highly recommended p

November 28, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.

Rated 5 out of 5 stars

Mike Mikerson was my agent

Mike Mikerson was my agent. He answered all my questions and asked many more to help me out. He spoke very clearly. I am hard of hearing and wear hearing aides. I understood everything he said. It was an extremely good experience. Thank you for all you do.

November 25, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

David Murriell is my agent

David Murriell is my agent. He was professional, kind, courteous, and explained everything to me with very good detail. He helps me find a better plan more suited to my needs. I would recommend him to anyone.

November 27, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.

Rated 4 out of 5 stars

Brad was phenomenal

Brad was phenomenal in all aspects. Very very helpful, kind and courteous.

November 27, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your positive experience with Health IQ. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Insurance Needs

Brandon Aylor was my licensed agent and he listened to my needs and got me everything that I asked for and more

November 27, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

My experience was with Chris Cole

My experience was with Chris Cole. He explained everything clearly which made me comfortable making the decision to switch companies. He was pleasant to talk to and would refer others to him.

November 25, 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Mike Mickenson is the agent who…represent me in doing my application

Mike Mickenson is the agent who assisted me in my health insurance application. He was very helpful very polite very professional and had a very soothing calming phone voice. He asked several times if I had any questions and was willing to go above and beyond in order to answer my questions. I appreciate Mike Mickenson very much for his time and professionalism. Thank you so much Mike Mickenson.

November 21, 2022
Unprompted review
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Reply from Health IQ

We're so glad to hear about your 5-star experience with Health IQ. We appreciate you taking time out of your day to leave your feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Excellent was very open and answered…

Excellent was very open and answered all my questions by listening to my concerns

November 23, 2022
Unprompted review
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Reply from Health IQ

We're so glad to hear about your 5-star experience with Health IQ. We appreciate you taking time out of your day to leave your feedback.

Rated 5 out of 5 stars

Did a great job explaining my options

Did a great job explaining my options. She was very pleasant to talk to and she took her time to help me.

November 18, 2022
Unprompted review
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Reply from Health IQ

We're so glad to hear about your 5-star experience with Health IQ. We appreciate you taking time out of your day to leave your feedback.

Rated 5 out of 5 stars

Glad I called

Glad I called. You found me a better choice.

November 22, 2022
Unprompted review
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Reply from Health IQ

We're so glad to hear about your 5-star experience with Health IQ. We appreciate you taking time out of your day to leave your feedback.

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