HealthyPets.com Reviews 

310
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered 4 (of the same) cat toys. 1 was delivered and I received an email stating I'll receive the other 3 when they're back in stock. The email states it typically takes 1-2 weeks to restock item... See more

Rated 2 out of 5 stars

I've ordered a hard to find OTC joint supplement for several years from healthypets.com. Their price was typically best available and I never had a problem. This time, however, an issue with expirat... See more

Rated 1 out of 5 stars

Got email confirmation of order Nov 20 2024. They didn't take the money till Dec 20. Jan 1, money was refunded and on Jan 3, they deducted it again. Still no product has been delivered. HealthyPets... See more

Rated 1 out of 5 stars

Ordered Dentees Star (chews for dogs), 2 packs. Received a box of Probiotic capsules. Ok, no problem, call and let them know, will exchange. Nope. This place is the WORST customer service experience -... See more

Company details

  1. Pet Store

About HealthyPets.com

Written by the company

*These reviews/account is not monitored*
HealthyPets.com pet supplies the the internet's best kept secret for getting your pet's over-the-counter medications and supplements at the best prices. We have huge sales and superior customer service. Any issues, give us a call, email or chat live. 800-889-9475

Contact info

1.5

Bad

TrustScore 1.5 out of 5

310 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(310)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer!

Easy ordering process and fast shipping. Happy customer :) Found mice toys that my cats love that I couldn't find elsewhere. Thanks!

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Received fast

Received fast, my dog loves it. But I can only use it as a VERY SMALL SUPPLEMENT to her dog food because it is SO DAMNED EXPENSIVE...

October 7, 2021
Unprompted review
Rated 1 out of 5 stars

Negligent for lifesaving medication

I ordered Percorten V and was told it was in stock although no one else has it. I asked the order taker to confirm and was told it was definitely in stock. On the day my dog required this lifesaving medication, it hadn't come. I again called the company and was told it was on back order. I asked for a supervisor to call because my dog was now considered in crisis. NEVER received a call back from anyone at "Healthy Pets." Misnomer.

September 26, 2021
Unprompted review
Rated 4 out of 5 stars

Great customer support!

The reason I subtracted a star is because of the time it took to receive the order. Maybe my expectations are distorted from using a larger supplier. But I did receive the items I ordered, which were on back order at many of the larger vendors, so happy for that. Also, if you don’t create an account, you can’t track your order, but I called to check on it and the customer service rep was very nice and very helpful!

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Order came faster than expected

Order came faster than expected. My dog is a bit picky about treats so of course he didn't like these but wrapped in a slice of sandwich meat and problem solved.

September 10, 2021
Unprompted review
Rated 4 out of 5 stars

Grateful for the service

This product is hard to obtain in my country and I am grateful for the international shipping service. It would be even better if the delivery is a little quicker but shouldn't complain as my parcel arrived safely. So far my cat's renal failure is under control.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great Witch Hats!

Great Witch Hats! I had searched all over, and you were the only ones with the correct size. (The opening on the size large is 4"-4 1/2", perfect fit for an 18" doll). I appreciate the quick delivery.

September 2, 2021
Unprompted review
Rated 3 out of 5 stars

Ordering from the website was easy

Ordering from the website was easy. The item was shipped right away. Delivery was slow, took longer fhan expected and tracking updates from FedEx didn't happen often. I think this was the fault of FedEx, the package didn't move thru their Ground shipment process very well, was stuck in one facility for days. UPS Ground would probably have been better than FedEx Ground.

August 29, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic inventory at affordable prices!

This company offers a wide range of quality pet products at very good prices. The site is user-friendly and transactions are seamless. I was also able to locate specific items there that I was unable to find at most places I searched. This company offers such a great service to us pet lovers.

August 26, 2021
Unprompted review

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