Hearing Choices Reviews 

612
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I bought Widex Magnify (well that's what the app is called) and from day 1 they never worked properly. I bought them because I was led to believe they would be good for streaming music while I walked... See more

Rated 4 out of 5 stars

I saw two other providers before Hearing Choices told me that I needed stronger aids with custom moulds - finally, someone who knows what they're doing ! I am still trying to sort out compatible headp... See more

Rated 5 out of 5 stars

Monica & Lyndall at Bloom hearing Launceston were both excellent young ladies to deal with. Professional & very proficient in their respective rolls & I'd be more than happy to recommend them to any... See more

Rated 5 out of 5 stars

After almost 20 years of gradual hearing loss, I was finally convinced that I needed some help. My experience at Bloom Hearing in Launceston was fantastic. Both Monica as my hearing specialist &... See more

Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

If you or a relative is suffering from hearing loss then you may required a hearing aid. Hearing Choices provides a free phone consultation to take the mystery out of hearing loss and hearing aids. Call us on 1300-848-335 for a free confidential consultation where we can then refer you to a local clinic.


Contact info

3.6

Average

TrustScore 3.5 out of 5

612 reviews

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3.6

All reviews

(612)

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Rated 5 out of 5 stars

Sounds good!

I recently had a hearing test and bought a set of Widex hearing aids after having a week's trial. I have been wearing hearing aids for some time now and this is my fourth pair and I can't believe how good they are. I can hear everyone for the first time for years even in a crowded room. My husband and I have just been away for a few days with three other couples and one of the men is so quietly spoken that I always had to ask my husband what he was saying but not this time. It was so good to be part of the conversation. I am so happy and my husband is over the moon because I can hear him even with his back turned to me. I can't believe how good these aids are even in the car. No more "I beg your pardon" or "what's that". I also like the fact that I don't have to worry about changing batteries and the charger worked just fine in the caravan. I would recommend them to everyone who needs hearing aids.

October 8, 2020
Rated 5 out of 5 stars

I was refferred to Precision Hearing by…

I was refferred to Precision Hearing by your service. Alex Segal spent a lot of time with me over several visits, until I was fully satisfied. Only then did I have to pay for my hearing aids and I have had no problems since then.
Thank you for referring me to Precision Hearing.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Gavin the Audiologist looked after me really well great customer service and I would recommend you to my friends to you

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Got my hearing aids and went out and…they are great

Got my hearing aids and went out and started my car and heard the engine for the first time awesomeness. Got home and heard all the birds in the back yard, I even heard my dad in another room talking to me, best thing I have done getting hearing sides it has changed my life for the better

September 30, 2020
Unprompted review
Rated 4 out of 5 stars

Very happy with my hearing aids

Very happy with my hearing aids. Surprising to realise just how much you get used to not hearing various sounds.
Aids are easy to use and quickly get accustomed to.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely 150% happy with the device…

Absolutely 150% happy with the service and hearing aids I have been too so many places and no one could give me the service and hearing aides are the best I have ever had I don't know I have them in only I can hear so much better.. Kirsten Was so incredible very thorough and loved the challenge I gave her with my hearing but she got them perfect and the receptionist kate is lovely I highly recommend this place they even contacted me asking if everything is ok and gave me a mobile number to call anytime wonderful service thanks so much I will be recommending For sure

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

In the beginning I did not want a…

In the beginning I did not want a hearing aid even though I knew full well that I was missing out on a lot of what was going on around me. Meetings at work were a strain, dining out (when we could) was a struggle and even family conversations over dinner were lost on me.
The friendly team at Bloom in Croydon were very sensitive to my fears and through good informative discussion, over several consultations, put them at rest. They made the whole process easy and seamless.
Their follow up care afterwards has been flawless ensuring that I was completely satisfied with my new aids.
I would have no hesitation in recommending these guys.

August 31, 2020
Unprompted review
Rated 4 out of 5 stars

problems with the Phonak app

The aids are fine, but an update to the software in my iphone7plus disabled bluetooth. Rebooting the phone solved that but the app still didn't work. Deleting the app and reinstalling it solved that but each time I selected a custom programme and then pushed the side button on my phone to put it to sleep, that made the aids revert to their original setting. Pushing the home button on the phone before pushing the side button seems to have solved that. So using the app has proven to be problematic. Apart from all that, the aids are better than my previous Phonaks from 4 years ago. I can hear the "s" sound so much better and being able to use custom programmes is a plus.

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunately I can not give a positive…

Unfortunately I can not give a positive review For Hearing Choice
I received appointment times for Brisbane whilst I live in WA even after I tried to rectify it
I felt hassled and bombarded with follow up texts and phone calls to see if I was happy with my new hearing aid as soon as I got them once even before I had gotten back to my car
The girls from Bloom at the Warrick Shopping center in WA are lovely and after trials and adjustments yes I’m happy with my hearing aid
I’m sorry to say that the business side of “hearing choices” was a poor experience

August 13, 2020
Unprompted review
Hearing Choices logo

Reply from Hearing Choices

Dear Alana, we apologise for the hiccups and erroneous messages you received in the past few days. We definitely do not condone poor customer service. The system got confused with your appointment as there are two Warwick's one in QLD and one in WA. We’re currently experiencing some staffing and operational issues due to stage 4 lock downs in VIC (where we operate out of). As our other reviews will attest, we pride ourselves on our customer service and support so you’ll appreciate that this is very out of character for us. It doesn’t excuse the situation though and again we unreservedly apologise. We’re glad you still received a great outcome in clinic. We’re proud of our clinic partners. I’ll reach out to you to apologise personally. Thanks Noam

Rated 5 out of 5 stars

I'm very pleased that I found Hearing…

I'm very pleased that I found Hearing Choices who lined me up with Bloom Hearing Specialists. Who I found to be very professional and knowledgeable and as I have been wearing hearing aids for over 12 years the information I received in my first appointment I learnt more about my hearing then I had before.

July 23, 2020
Unprompted review

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