Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable They gave quote HEATFORCE recommended by friend Quote for same boiler with 10 year war... See more
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Heatforce holds contracts with local authorities, housing associations, charities, and utility companies to deliver plumbing, heating, and renewable services. Each year, Heatforce installs thousands of gas and oil boilers, fits hundreds of bathrooms, services thousands of central heating systems, and supplies and installs hundreds of fires, fireplaces, and Solar PV Systems.
Unit 10, Lambourne Crescent, Cardiff Business Park, Llanishen, CF14 5GF, Cardiff, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
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Scott’s customer service was outstanding and he’s a credit to Heatforce.
Reported a fault with my boiler and an engineer was sent to fix the problem the very same day.
Very happy with Huw and the work he did to fix the problem. Nice to see a familiar face as I knew he could be relied on to do a great job just like he did servicing my boiler last year. Knows his stuff and cracks on with the job in hand.
Heatforce attended for our annual boiler service and the engineer was prompt and courteous. I had to ring them the following day as the boiler pressure gauge was rising. The same engineer attended that same afternoon after ringing me to tell me when he was attending. He explained the fault and rectified it in a few minutes.
The engineer telephoned to say he was on his way, and arrived at the time he said. He was friendly and polite, and carried out the boiler service without any fuss. The boiler area was left clean and tidy. Thank you.
The engineer rang to say he would be with me in half an hour, he arrived on time, the work was carried out quickly and efficiently,without any problems.
The engineers were within the time frame stated and were polite and professional. They explained what they were doing. When finished they ensured that they had cleaned up after themselves
Checked everything and after said boiler in good working order
Arranged annual service for date and time that suited me. Engineer rang prior to visit to ensure I was in, completed service in approx 30/40 minutes and left kitchen spotless
Considerate and efficient engineers. I really appreciated the explanation to allow me to ensure the pressure remains at the right level.
Annual boiler / central heating service completed today. Highly professional, courteous and gave me full confidence all is good for a further year.
As part of our ECO4 upgrades, we had a visit from Dallas from Heatforce to refit our electrical sockets and install our extractor fans etc. Dallas was excellent, he explained the process and worked swiftly to complete the task - he also resolved a couple of additional issues with our wiring that he came across whilst doing the refit. He was extremely professional and knowledgeable and even answered some of our questions about solar panels and battery storage etc. that are due to be installed shortly. He cleaned up after he finished and tested everything to ensure all was well. He was extremely polite and was a credit to Heatforce ..... highly recommended
Dallas arrived on time he was so helpful took the time to explain the works
Fantastic gentlemen
Diolch
Arrived on time and as booked. Very efficient and serviced my boiler in no time.
My engineer arrived on time, was polite and friendly, got on with the job and filled in my paperwork correctly to keep my warranty up to date. Very happy with the service.
Dallas provided an excellent service, he was professional, polite and efficient.
Everything was left clean and tidy after installation, which is needed at a pensioners property.
He explained how the system worked.
Dallas is a credit to the company.
Engineer arrived well within the time slot allocated. Was polite, efficient and friendly.
great service
prompt
cleaned up after installation
polite boys
great customer service
have had no problems since
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