Heat for Homes 

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Rated 5 out of 5 stars

Having received two quotes, I wrongly presumed that the prices quoted must be the going rate, so glad that I spoke to David from Heat for Homes!! The boiler was fitted the very next day, David arrange... See more

Rated 5 out of 5 stars

Our boiler suddenly broke down and we were left with no hot water. After an initial call, the sales representative emailed us a range of options to choose from. The new boiler was installed the very n... See more

Rated 5 out of 5 stars

Really happy with my new boiler and impressed with the service. David was informative, clear and super responsive. Connor was polite, efficient and helpful in talking me through how the boiler works.... See more

Rated 5 out of 5 stars

This firm was very professional from start to finish. We received a swift and accurate quote for replacing a boiler in a cupboard in the spare room. There were no extra costs above the original figur... See more

Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Plumber

Written by the company

At Heat for Homes we pride ourselves on our fine reputation. We endeavour to provide a level of service that our rivals cannot match. Our telephone lines are manned 24/7 and answered promptly by our enthusiastic, helpful staff who’s first language is always English. We aim to have someone with you within one hour and keep you fully informed at all times. Communication is the key to good customer relations. Any work carried out is covered by Heat For Homes 12 month Guarantee.


Contact info

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All reviews

(292)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

Boiler serviced every year, very professional and knowledgeable, and great price

July 20, 2024
Unprompted review
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Reply from Heat for Homes

Thanks Kamal

Rated 5 out of 5 stars

Quick responce

Hi Dave and his team replaced my old boiler and I had new radiators all done when was said. And I thought at a reasonable price too. Recently I have had a problem with air in my sysyem, but dave came within the hour and got it sorted for me. And this was nearly 8 months after the install so I was very pleased as alot of companies once they have taken your money and done the job you can never get hold of them again.

July 29, 2024
Unprompted review
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Reply from Heat for Homes

Thanks Cerri, please don't hesitate to give us a call if you any further issues.

Rated 1 out of 5 stars

Recovered my deposit in 3 months via card dispute claim

I had an earlier review in May 2024 on the details of how I ended up handing a deposit to the merchant and then had to cancel due to no delivery of service or goods well after the contract's delivery date.
The merchant had agreed verbally to refund and not only did I not receive it over the next 2-3 weeks but also did not receive replies to my chaser texts/email/calls.
Meanwhile, fearing the worst, I disputed the paid deposit with Barclaycard, my card provider. That was another nightmare with the Barclaycard customer service never having details on the status of dispute and different teams pointing to different deadlines. After spending hours with them on calls, I have finally been told that the Mastercard 45 days dispute window has passed and the dispute stands closed in my favour.
I do note that once Barclaycard made the formal chargeback to the merchant, he did become a bit more prompt in replying to me. He told me that he paid the refund to Barclaycard. However, as you can imagine, about 6 weeks into my misfortune of dealing with this merchant's lies, I could not trust a word he said. So I waited for Barclaycard to confirm the result of dispute - 45 days after they charged the merchant, and after my weekly chasers, they finally confirmed.

To summarise my long story, I have wasted time and mental peace in recovering my deposit - In the end, only because I used a credit card I could use section 75 claims process. This on top of the 1 week of no hot water when the merchant was still lying about the service he would provide. I do advise others to be very careful and always use a credit card for own safety.

May 14, 2024
Unprompted review
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Reply from Heat for Homes

Subrato, I sympathise with you, dealing with banks and credit card companies can often be testing. We refunded you immediately on the day that you cancelled the order, the time it took for the card company to credit your account is not in our control. I can understand that you have wasted time chasing the bank and no doubt this caused you no end of frustration, again I am completely sympathetic. Thankfully, your account has been recredited and we can draw a line under this and move on.

Rated 5 out of 5 stars

Happy Customer

I recently had a new boiler installed by Heat for Homes and I couldn't be more satisfied with the service I received. From the initial consultation to the final installation, the process was smooth and professional.

The consultation was thorough, and all my questions were answered with clarity. The installation team arrived on time and was incredibly efficient and respectful of my home. They took care to ensure everything was installed perfectly and even cleaned up after themselves, leaving no mess.
The team's expertise and dedication to quality service were evident throughout the entire process.

I would highly recommend Heat for Homes for anyone in need of boiler installation. Their professionalism, efficiency, and customer care are truly outstanding.

July 2, 2024
Unprompted review
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Reply from Heat for Homes

Thanks for your kind words Cheryl, we're so pleased that you are happy. I'm sure you will see the benefits in the coming months, the new Boiler will be far more energy efficient and will definitely reduce your bills.

Rated 5 out of 5 stars

I highly commend this company for their…


I highly commend this company for their unwavering commitment to quality. I deeply appreciate their consistent support and timely project deliveries. I would gladly recommend them to my friends and clients. Their attention to detail, particularly in recommending the right products, is impressive. They offer not just installation, but a comprehensive package. Thank you!

July 1, 2024
Unprompted review
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Reply from Heat for Homes

Thanks Curlan, we really appreciate your feedback and look forward to working with TUMC in the future.

Rated 5 out of 5 stars

Great service all round

Heat for homes provided me with a new boiler installation and the service was faultless from start to finish. Highly recommended

July 2, 2024
Unprompted review
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Reply from Heat for Homes

Glad, you're pleased with the installation Luke. We take customer feedback seriously and appreciate your review, many thanks.

Rated 5 out of 5 stars

Always reliable

I called out Heat For Homes, my boiler was due for a service. I have used them before and they are always clean and tidy, and the staff are reliable and courteous. Would highly recommend

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this trader

Heat for homes is NOT a registered company, David Brook took the deposit of £4750 didn't do the work, I took him to court and won, See the county court judgement number: 476MC112 for details.

February 1, 2024
Unprompted review
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Reply from Heat for Homes

Scarlet, I understand that this project was problematic for you and must have caused you great stress however, your problems were with your Builder / Project Manager and not Heat For Homes. We paid for materials and carried out work on the property as agreed. When you ran in to financial problems I was prepared to wait until you sorted things out. You were happy with the work that we have done previously for you. I am a Sole Trader (David Brook t/a Heat For Homes) and at no time did I/we claim to be a Limited Company. I did not want to go down the legal route with you Scarlet, we certainly do not owe you any money and I will be going to Court to have the judgement set aside which I am well within my rights to do. We always got on well in the past and I don't want to make a counter-claim against you but if you feel that leaving this kind of review is justified I will have option but to instruct my solicitors. I didn't want it to come to this, as I said previously I had nothing but sympathy for you and your situation however, leaving misleading reviews is grossly unfair.

Rated 5 out of 5 stars

Great plumbers to deal with

Dealing with Heat For Homes has been a pleasure. Dave came and assessed what we needed to replace our old boiler. He spoke to us with the greatest respect and explained everything in detail. We discussed the various suitable boiler options before being supplied with 3 various quotations.
Once I made the decision as to which boiler I wanted to go for, a deposit was paid using a simply secure online payment method.

Dave remained in contact and would always reply to my messages immediately - something that really stood out for me.

The installation was carried out a few days later by Mark and Conner. These two lads were great and worked diligently all day. They answered any questions I may have had and completed the installation by the end of the same day. I then received a final payment request from Dave, again all done online.

I've had the services of many plumbers over the years - however these guys were refreshing to deal with.

June 14, 2024
Unprompted review
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Reply from Heat for Homes

Tom, many thanks for your review. Customer feedback is very important to us and we appreciate your kind words.

Rated 5 out of 5 stars

From start to end David and the team at…

From start to end David and the team at heat for homes were absolutely amazing. We were without hot water right before the long Easter weekend. David called me and was able to send someone to assess the situation straightaway. I received a quote shortly after the visit that same evening and David was available and responded to all my queries with no delays. A young lad came on the day sorted everything out and was so incredibly respectful of our property left no mess behind they were even so respectful of my pets. Once the job was finished he ran through the wireless thermostat with me (life changing by the way) and off he went.

I queried a lot of other companies who either were so delayed with response or were out right extortionate. If you want an honest, no fuss, very reasonable quote and outstanding job with the most respectful team then definitely go with Heat for homes you won’t regret it.

Thank you so much!

April 8, 2024
Unprompted review
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Reply from Heat for Homes

Razia, thanks for your kind words, really glad you're pleased with the new boiler.

Rated 5 out of 5 stars

Professional company who got the job done

I had a great experience from the Heat for Homes team. I had a new boiler installed and the communication from David was excellent, start to finish.

During installation there was an issue with getting the right water pressure. Mark worked late to fix the issue, trying absolutely everything he could. When it couldn’t be fixed that day, Mark came back the next to fit a water pump the next day and we had heating and hot water again by the evening. I had a couple of issues with the pressure again (which is normal with a new boiler) and David was very kind to call me to talk me through what I needed to do later that evening. All sorted again now and he made it clear that I was very welcome to call any time if I had any other issues.

I will definitely be using H4H again! Thank you!

April 23, 2024
Unprompted review
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Reply from Heat for Homes

Laura, many thanks for the review, glad we could be of assistance.

Rated 5 out of 5 stars

Overall experience from enquiry to…

Overall experience from enquiry to installation of the replacement boiler was great. The engineer was on time on the day and completed the job with utmost professionalism leaving the place clean and tidy. Boiler was registered on the same day as well

April 17, 2024
Unprompted review
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Reply from Heat for Homes

Ashok, many thanks for the review.

Rated 5 out of 5 stars

Happy with boiler installation

When we made an enquiry about having a new boiler installed David was quick to visit and give us a quote. He confirmed the boiler we had chosen was suitable. The installation was done by Liam and Paul who worked hard to get it finished in a day and we are very happy with the work carried out. The old boiler was taken away and everything left tidy. Would recommend heat for homes.

April 6, 2024
Unprompted review
Heat for Homes logo

Reply from Heat for Homes

Jennifer, many thanks for your kind words, glad we could be of assistance.

Rated 5 out of 5 stars

Very happy with the boiler installation

A bit of issue with the original booking - staff illness and staff shortage during Easter but it happens! Great communication from David and it was easy to get booked in when I managed to find a day off at the last minute. Connor was on time and very professional. He was friendly and polite, got on with the job, and wasted no time. It was clear he was passionate about his job and knew what he was doing. Took time to show me how to use the boiler too. Very happy with the boiler installation. Thanks!

April 9, 2024
Unprompted review
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Reply from Heat for Homes

Many thanks for taking time to leave us a review, we take customer feedback very seriously, glad you're happy with the new boiler.

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