Very poor service and unclear communication throughout. We were told to call 30 minutes before arrival, but it was not mentioned that the company does not open until 04:00. It was also not made clear... See more
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Do not use! We rented once, found severe front-end damage on collection at Feb 22 2026. Sent video immediately; they promised to act but did nothing for a month. Repeated calls only get “we’ll call ne... See more
Still lost our keys from October last year - I think they hope we’ll forget but we won’t. They are a dodgy outfit, also trading under Rose Parking, google their number and you’ll see. Report them to... See more
This company is operating a scam I believe. We paid the fee but received no further contact post confirmation. On the day that we were travelling we called both numbers provided but neither of them ar... See more
1.4
Bad
43 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Stay away from this
Stay away from this! Booked thinking it’s official heathrow business car park, as they advertise on their website, my mistake I know, but it’s impossible to cancel it, no one answers that phone, no one responds to the emails I have sent. It’s a partial refund but still, I should have the option to cancel it. Hopefully more people will read properly before booking.
November 16, 2024
Unprompted review
If I could leave zero I would
If I could leave zero I would. This company is awful. They arrived 30 minutes late to collect my car at Heathrow for departure, left me with a ticket for £11 for them to get out the car park that I had to pay on the spot. No paperwork to complete whatsoever, no car check just got in car and drove off. On my return I rang an hour earlier than expected to ensure they were there, they arrived, no paperwork again, simply drove the car passed over the keys and he disappeared, he abandoned the car in the middle of the car park road so no-one could get by, then just went. All other meet and greet service seemed so much more professional. I have been complaining now for a month with still no response, they seem to just be ignoring my complaint email. This Company should be avoided at all costs.
October 26, 2024
Unprompted review
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