Hell Bunny Reviews 207

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, unique designs, and comfortable fit of the clothing. Many people appreciate the exceptional customer service, highlighting the helpfulness and friendly nature of the staff, especially when resolving issues or answering questions. Consumers also frequently mention the speedy delivery and efficient handling of orders. However, some customers expressed dissatisfaction with the sizing, finding that the size guide was not always accurate and led to items being too large or too small. A few other people also felt that the quality of some products had declined over time, with materials feeling cheaper and less flattering than previous purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the beautiful,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality,... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being incredibly... See more

Order

Clients share positive opinions on order. Many customers praise the fast shipping, with orders often arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with the courier leaving my parcel at the wrong address. I contacted hell bunny and spoke to Kellie and she sent me out a duplicate order really quickly.by next day delivery.because the... See more

Company replied

Rated 5 out of 5 stars

My first time ordering something from Hell Bunny. Even though there was a bank holiday inbetween ordering and shipping I received everything in short time. I saw an item on a second hand site and as... See more

Company replied

Rated 5 out of 5 stars

the amazing Kelly Rix showcases new outfits on a real lady with a real figure , which makes you see how you could look , i often go straight on line and buy ! quality if top of its game , fabrics des... See more

Company replied

Rated 5 out of 5 stars

Absolutely love 50s style dresses and skirts from Hell Bunny,ordered some more and so happy with gorgeous design,lovely fabrics dresses!All in my size S fit me like a glove!And very helpful Customer S... See more

Company replied


Company details

Information provided by various external sources

The Official Home of Hell Bunny, All your Hell Bunny favourites available to buy online now


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

207 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Coat order in the middle of summer

I have ordered a coat for my wife for our anniversary. We did have a glitch with the currier, however Kelly from customer service was incredibly helpful and went over and beyond to get the coat to us as soon as possible.

I cannot recommend them highly enough.

August 12, 2025
Unprompted review
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Reply from Hell Bunny

We are sorry to here that there was a glitch and this delayed the order but are very happy to here that our customer service manager was able to help to resolve this for you as quickly as possible. Thank you kindly for the wonderful review.

Rated 5 out of 5 stars

Kellie (Customer Services Manager) is…

Kellie (Customer Services Manager) is so helpful. I had some sizing issues in the order process but Kellie gave me excellent service and was so responsive.

The quality and range of the clothing is exceptional.

When ordering I recommend getting a size or two higher (if you have a larger bra size).

June 25, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the wonderful review, and we are happy to hear that Kellie was able to help to resolve all your issues.

Rated 5 out of 5 stars

W service and products

June 19, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the 5-star review, and we are happy to hear that you are loving our products and service.

Rated 5 out of 5 stars

The item I purchased was faulty

The item I purchased was faulty unfortunately but within hours of contacting He’ll Bunny I had been sent a postage label to return the item for free and a replacement item was received the very next day. This company offers great customer service with obviously dedicated staff. Excellent!!

June 16, 2025
Unprompted review
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Reply from Hell Bunny

Thank you so much for taking the time to leave a review today. We are so sorry to hear that your item arrived faulty, and are pleased that this was resolved for you promptly and efficiently.

Rated 5 out of 5 stars

Can not recommend enough!!!

My partner is a big fan of Hell Bunny Clothing and accessories so I knew ordering her some things for our anniversary would be a hit! Unfortunately due to no fault of Hell Bunny my order had an issue, Dealing with the customer service was extremely easy and pleasant and I can not commend them enough for their extremely polite and professional approach. Everything was handled very quickly and in a stellar fashion! My order is now with me and I can not wait to gift it to my partner in a few days!

Hell Bunny clothing is always high quality and now having communicated with them as a company I am more than happy to recommend them entirely!
Thank you so much for all the help!!!

May 29, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for taking the time to leave the wonderful review, we are very sorry to hear that you experienced some issues but are happy to hear that these were resolved for you quickly and efficiently. We would also like to take this opportunity to thank you for your continued love, support and respect for our brand, this is very appreciated.

Rated 5 out of 5 stars

Beautiful quality products that last for years and years

Incredible designs made in the most beautiful fabrics that last for years and years, I have many items in my wardrobe from 10+ years ago that still look like new and get comments whenever worn, Hell Bunny really is the best of the best and I am always excited to receive my orders as I know they are sure to be a new favourite.

May 15, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for your love and loyalty, we all work hard to ensure we bring the best in designs, fit, shapes and service to bring happiness that will last for years and years and it means so much to us that Hell Bunny has continued to bring you your favourite items.

Rated 5 out of 5 stars

Fabulous clothes ♥️

Wanted to say how fabulous Hell Bunny are♥️have been ordering from them for years,beautiful dresses ,jumpsuits and gorgeous blouses.And I must say they have only gone on to improve with beautiful prints.A big shout out to Kellie Rix as her outfit of the day videos are so inspiring and we all feel like one big family♥️.x

May 15, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the great words and we are so happy to hear you are one of our beautiful loyal customers and have been part of our Hell Bunny family for years, we love that Kellie never fails to dress amazing every day and that her videos give inspiration, she will be so happy to know this.

Rated 5 out of 5 stars

Kelly Rix is the perfect clothes horse just stunning

the amazing Kelly Rix showcases new outfits on a real lady with a real figure , which makes you see how you could look , i often go straight on line and buy !
quality if top of its game , fabrics design , fit and patterns all first class.

May 15, 2025
Unprompted review
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Reply from Hell Bunny

What a beautiful review, we will be sure to pass your wonderful words on to Kellie as we know she will appreciate these as much as we all do and thank you for your continued love and support for our brand.

Rated 5 out of 5 stars

Absolutely love 50s style dresses and…

Absolutely love 50s style dresses and skirts from Hell Bunny,ordered some more and so happy with gorgeous design,lovely fabrics dresses!All in my size S fit me like a glove!And very helpful Customer Service lady Kellie!Any questions or any issues with my orders were immediately solved by this lovely lady!Just recently I had some slight problem with my return, because the Royal Mail left it next to back door of the company.Kellie immediately checked for me and processed refund!Highly recommend Hell Bunny

May 15, 2025
Unprompted review
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Reply from Hell Bunny

Thank you so much for taking the time to leave a wonderful review and we are so happy to hear that any issues are dealt with promptly and efficiently and will be sure to pass your wonderful words onto Kellie.

Rated 5 out of 5 stars

I absolutely love this brand!!!!

I absolutely love this brand! The majority of my wardrobe is Hell Bunny products, and I wear them all the time. I have only ever had one issue with a product, but this was immediately resolved, and I couldn't be happier with the response I received. I was made to feel genuinely valued as a customer.
This brand is flattering and comfortable without sacrificing aesthetics.

May 12, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for taking the time to leave a wonderful review, we are sad to hear that you had an issue but are glad this was resolved promptly and efficiently and your continued love and support for the brand is highly appreciated.

Rated 5 out of 5 stars

My first time ordering from Hell Bunny

My first time ordering something from Hell Bunny. Even though there was a bank holiday inbetween ordering and shipping I received everything in short time. I saw an item on a second hand site and as it was not in my size I looked up the brand on the interent. The quality, material and fit of the clothes are much better than expected (you never know, when ordering via internet). They feel lovely and are all in the right size. I needed something last minute for a wedding and I will have so much fun wearing these wonderful clothes. I giggled trying them on.
Simply wonderful!

May 9, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the beautiful review and we are so pleased to hear that our clothes make you smile, and even giggle with happiness, we hope to see you back again very soon x

Rated 5 out of 5 stars

Staff super helpful

Staff super helpful, very friendly excellent choice. Loads of amazing clothes

April 25, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the wonderful review, this means so much to us all at Hell Bunny x

Rated 5 out of 5 stars

Would recommend, excellent service

Excellent customer service, quickly received, kept me informed of each step. Have dealt with their customer service department with a question, answered promptly and honestly. I love their products, good quality, true to size and value for money, I would definitely recommend them. They have a rewards scheme which is fun and helpful with the budget. Thank you Hell Bunny yxx

April 25, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for taking the time today to leave a beautiful informative review, we really appreciate your time and continued love and support for our brand.

Rated 5 out of 5 stars

Ordered the Domino dress

Ordered the Domino dress, it arrived quickly and I was honestly so happy with the dress. It’s comfortable and flattering.

Been shopping with Hell Bunny for a while and I’ve never been disappointed with anything I’ve bought! Great quality clothing and a really great customer experience.

April 9, 2025
Unprompted review
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Reply from Hell Bunny

Thank you kindly for taking to leave a beautiful review and we hope to see you back again very soon x

Rated 5 out of 5 stars

I am in awe of Hell Bunny

I am in awe of Hell Bunny. I have ordered several items from them and they all look and feel fantastic. The designs are wonderful, the quality is excellent and the items arrive swiftly. I e-mailed the nice manager, Kellie R., and wrote her these following words to express my gratitude: while I know happiness comes from within, I am a bit happier after receiving all these wonderful items.

Simply superb! ❤️

April 24, 2025
Unprompted review
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Reply from Hell Bunny

What a beautiful review and thank you so much for taking the time to share this today, we are very grateful and hope that we will see you back again very soon.

Rated 5 out of 5 stars

Kellie Rix is so helpful

I have purchased from Hell Bunny for years and I've brought five dresses in as many weeks, so that should tell you something. I've got dresses from Hell Bunny that I've had for 7+ years and they're still on excellent condition.

Unfortunately, I've had cause to need to use Customer Service and I have to say that Kellie Rix went out of her way to help resolve the issue. She was amazing.

April 22, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the wonderful review, and we are sorry to hear that you needed to contact us with an issue. We are happy to hear that Kellie resolved this for you quickly and efficiently.

Rated 5 out of 5 stars

Great clothes for a start!

Great clothes for a start, in a really good size range, spring/summer dresses are awesome, fab customer service,
Everything a good company should be.

April 18, 2025
Unprompted review
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Reply from Hell Bunny

Thank you for the beautiful review. It is very appreciated that you have taken the time to leave this for us today.

Rated 5 out of 5 stars

Hell Bunny are great

Hell Bunny are great , I love how the clothes have gone back to the 50’s styling more .
The fits are great too , and they make you feel fabulous while wearing them , they give a real feel good feeling x
I have bought from Hell Bunny for many years , but this year I’ve bought so many beautiful dresses and it’s only April ha ha 😝
I want to add the amazing Kellie Rix is particularly to blame as she shares her OOTD with our vintage FB group and we all get inspired by her .
We LOVE Kellie xxx ❤️

April 15, 2025
Unprompted review
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Reply from Hell Bunny

This is such a wonderful feedback for Kellie and we will be sure she sees this as we know she loves all the customers very much to. We are happy to hear you are also loving our vintage collections and we are exicted to see more of our customers feeling and looking fabulous over the coming months

Rated 5 out of 5 stars

I'm always wanting more Hell Bunny dresses

I have nearly every dress of the new range that has come out, and a lot from past releases as well. Hell Bunny is at the top of the tree for 1950s dresses at the moment. The fit is always superb, the prints are always up to date and are spot on. The size I always feel is true to size, often the dresses have a tiny bit of stretch in them which is so flattering. And the skirts on the dresses are the fullest of any brand that I buy. This is very important if you wear a petticoat! Always excellent customer service from Kellie Rix, she does outfit of the day on Facebook and I end up buying every dress she's wearing, as she always looks phenomenal. Kellie Rix is the biggest asset to Hell Bunny!!!

April 22, 2025
Unprompted review
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Reply from Hell Bunny

What incredible feedback for Kellie and we will be sure that she gets to see this beautiful review. Thank you for the great product review, it is great to hear that you are loving our vintage inspired collections as much as we do and we hope to stay on that treetop for a very long time x

Rated 5 out of 5 stars

Excellent

Excellent retro dresses I have 3 and 2 petticoats excellent quality and fit

April 22, 2025
Unprompted review
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Reply from Hell Bunny

Thank you kindly for taking the time to leave a review and we hope to see your love and collection grow with Hell Bunny x

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