App is outdated, 0 interest, they hold your own money like they are their now. Employees are polite, though. I recommend ether not use their services or immediately withdraw all money which are se... See more
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I lived in Cyprus for 3 years and every time that I had some issue, it took them forever to help. On top of that, once, I even failed in the verification test since they made a mistake in my home ad... See more
Hellenic bank is the worse ,like anyway many other bank companies that are here in Cyprus It doesnt only goes to the people working there but also their policies and how they work things out .every... See more
Absolutely terrible bank. Rip off charges for sending money via app or online. Considering no manpower required why are are helenic charging? If you are thinking/considering using the helenic credit c... See more
1.7
Bad
50 reviews
No history of asking for reviews
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I have lost a transfer done by the bank…
I have lost a transfer done by the bank and after 2.5 months still no concrete date about the return of the funds to my account.
Many failed promises given, any respectful bank would have resolved the matter and then chased his intermediaries.
I have been asked to submit claims online, ask for the return of funds and other actions which were all done without any result.
The bank service representative does not give the right attention and the remittance officer that is suppused to be on the matter keeps failing with his given timelines.
Poor service
Poor follow up
Risky bank to deal with
September 10, 2022
Unprompted review
Not suggested to have web & ATM account
They make the easy difficult without reason. When you join your internet account you must put ex the 2nd,3rd,5th digits of your id , after again they ask you the 1st,2nd,8th digit of your birth date when previously asked you to verify your mob number. I should write down in a text editor these information and after to check carefully the digits fast because they have and Time Out. They make even difficult for the owner. Not suggested to have account with this bank. Also when i go ATM at weekends, many times ATM is out of cash and i must come again back on Mondays.
September 6, 2022
Unprompted review
Compared to my lousy bank in the UK…
Compared to my lousy bank in the UK (smile - should rename as grimace) its 5*. Hellenic has improved quite a bit since I moved from BoC so worthy today of 3*
August 5, 2022
Unprompted review
Hold my money for some reason
They just held my money for no reason. There were no emails or smth; they just held it. Trying to find the truth (and my funds).
Wierd service (no service some time).
Good call centre but, in my case, useless.
However, I like the new application. Unfortunately, the application is not enough.
July 29, 2022
Unprompted review
I lived in Cyprus for 3 years and every…
I lived in Cyprus for 3 years and every time that I had some issue, it took them forever to help.
On top of that, once, I even failed in the verification test since they made a mistake in my home address and I had to drive all the way to Limassol to identify myself so I can get any service.
It's like working with a bank from the 60's.
March 20, 2022
Unprompted review
WORST BANK THAT I HAVE NEVER SEEN!
WORST BANK THAT I HAVE NEVER SEEN!! Don’t open your account in this bank.
November 5, 2021
Unprompted review
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