Well, I enjoy using it. I specifically only talk to people who are clearly real and more my age. It’s very useful and I don’t think it’s fair to blame the app for the behaviour of people. I speak to... See more
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See what reviewers are saying
CCP censorship. Can’t mention Taiwan at all, even if it is a completely innocent comment such as you went on holiday there. Post will be removed along with your account. Chinese users can post po... See more
Taiwan is a county. You can’t say these things even if it is in non controversial way because it is “too political” >>> post censored. BUT… like other poster says.. Chinese users always posting... See more
It gives good access to those who want to practice language exchange. But like most apps that bring people together it attracts some of the wrong people. More should be done to remove time wasters,... See more
Company details
Written by the company
Learn languages by chatting with native speakers on HelloTalk, the world's leading language exchange app. Practice English, Spanish, Japanese, Korean, French, Chinese and 260+ languages through real conversations with people around the world!
Contact info
China
- www.hellotalk.com
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Software crashes all the time and…
Software crashes all the time and deletes all your conversations.

Reply from HelloTalk
HelloTalk totally sucks
HelloTalk totally sucks. Freshly new registered accounts and even devices get blocked for no reason. The customer service is horrible and their reply is unapologetic. Do not recommend anyone use it.

Reply from HelloTalk
It's just a free dating app
The idea of an application for language exchange is good, the problem is most of the people are using it as a free alternative of Tinder.
On the web there are tons of stories of couples that have met in Hellotalk. Go on youtube and search "I'm Marrying my Language Exchange Partner" to watch one of them.
Developers ask to report people that are using the app for dating purposes, but it's not always possible since the real problem is that people don't write or replay to your messages, if you don't match their requirements, as it does happen in any other dating app.
It's not easy to find serious partners to practice with. If you are a boy you will have one replay for every 50 messages you send; if you are a girl you will have a hundred of messages every day even from people that speak a language you are not interested in.
The developers should develop the application in a way that it can't be used as a dating app, for example not showing profile picture, age and gender to the users, in this way the real purpose of the app comes out, also the possibility to have random voice calls will be great.
Full of scammers, and the app itself violates privacy
I have been a Hellotalk user since 2017 because I wanted to improve my Chinese and Japanese, and I could meet many good people and with some of them I met in Japan and we are still friends. But since 2019, the number of fake profiles and of scammers who ask your whatsapp number after just saying hello has dramatically increased, those scammers have fake profile photo, usually a Chinese model photo downloaded from some chinese site that I can recognize in 2 seconds and want to ask you to invest in bitcoin, etc. When I said I do not have whatsapp they blocked me and that resulted with hellotalk team sending me a warning message because I was blocked by someone, one day I met 5 scammers, they all blocked me when I saw I do not want to exchange whatsapp and then hellotalk banned me, so my account was gone, and I could not complain. Well, from that time, I became able to recognize those scammers and when they ask me whatsapp I directly block them. Now I can recognize them even without chatting with them, you can do it too by controlling : location always in UK or Usa even if they claim to be Japanese and to be in Japan, their time is not japanese time and their native language is English, if you speak with them in Japanese they always reply in google translator English, so I just block them when I see their profile. But there is another bad thing: I never bought VIP because of the fact that if some scammer does not get what he wants, he blocks you and you will be banned, and I tried to use modded app, I always used modded apks until last month when (with version 4.6.6) hellotalk team sent me a message like this: "dear user, we found that you are using an app downloaded from a non-official store. Please download the app from an official store (Google Play Store) within 7 days or you will be not able to send messages and to post moments anymore" What????? they found ?? their system found? they monitor my device, that's extremely bad,

Reply from HelloTalk
Very very poor customer service even…
Very very poor customer service even though I have been buying VIP account every year.

Reply from HelloTalk
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