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Helpling Singapore Reviews 3,861

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TrustScore 5 out of 5

4.9

Cleaning Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, punctuality, and meticulous attention to detail, often exceeding expectations. The service quality is frequently highlighted as excellent, with many people appreciating the thoroughness and professionalism of the cleaners. The customer service team is also commended for being prompt, responsive, and helpful, making the overall user experience smooth and pleasant. However, some customers also noted occasional issues with the cleaning quality, specifically mentioning that certain areas were neglected or that the cleaning was not as thorough as expected. A few other people also felt that the service did not always meet their standards, with some instances of incomplete work or incorrect service categories being charged.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their efficiency, punctuality, and... See more

Service

Users describe positive interactions with service, highlighting the punctuality, efficiency, and friendliness... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's ease... See more

Quality

Consumers generally find the quality of service to be positive, with many praising the thoroughness and... See more

Based on these reviews

Rated 5 out of 5 stars

I’m very pleased with my new helper named Cho Toe ( In ) and the overall experience. She is experienced, proactive, and able to work independently with minimal guidance. She knows what needs to be don... See more

Rated 5 out of 5 stars

I have been using Helpling’s general cleaning services for about a year now, and I am happy with the services from the helpers as well as the excellent customer service from their team of home ad... See more

Rated 5 out of 5 stars

Helpling makes hiring professional and trained cleaners a breeze. Its easy to book and cleaners have always been of a high standard. My cleaner today was efficient, pleasant, high quality and needed... See more

Rated 5 out of 5 stars

Our weekly helper is always Punctual, efficient and good at her cleaning. Does a good job every time. What a pleasure to have her.

Company details

  1. Cleaning Service

Written by the company

✓ Trusted 5-star Concierge For Home Services ✓ Trusted & Legal Service Providers ✓ Full Satisfaction Guaranteed

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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