Henley & Partners Reviews 

63
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being highly professional, deeply supportive, and exceptionally helpful throughout the entire immigration and visa application journey. People strongly highlight how responsive, knowledgeable, and caring the team is, always ready to provide clear explanations and valuable advice. A few other people also felt that the structured guidance and careful planning made complex bureaucratic procedures completely smooth and very stress-free. Consumers consistently note that ongoing communication is prompt and transparent, ensuring that everyone stays fully informed at every single step of the entire process.

What people talk about most

Staff

People report positive experiences with staff, highlighting top-notch support, professional advisors, and... See more

Service

Users describe positive interactions with service, highlighting top-notch support, professional document... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional guidance... See more

User experience

Consumers find user experience to be positive, highlighting seamless and professional support from start to... See more

Response time

Reviewers mention positive feedback about response time, noting that questions are answered quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very pleased working with our Henley & Partners team. In our case, seeking a visa in Portugal was a daunting challenge, but they made every step along the way so much easier. As a result,... See more

Company replied

Rated 5 out of 5 stars

Henley & Partners has been a perfect resource for our family as we have pursued the Portugal Golden Visa program. You get what you pay for! From Cornel Fisher (US Advisor) to João Correia (PT Relati... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Henley & Partners, Singapore. Shhalu is fantastic and very good at her job! She's professional, capable, and kind. She connected us to all the right people and companies... See more

Company replied

Rated 5 out of 5 stars

Our interaction with H&P team Portugal has always been great. From 2021 H&P team is working with us and not only they handheld us all throughout but also ensured that they provided all necessary infor... See more

Company replied


Company details

  1. Consultant

Written by the company

Henley & Partners is the global leader in residence and citizenship planning. Each year, hundreds of wealthy individuals and their advisors rely on our expertise and experience in this area. The firm’s highly qualified professionals work together as one team in over 70 offices worldwide. The concept of residence and citizenship planning was created by Henley & Partners in the 1990s. As globalization has expanded, residence and citizenship have become topics of significant interest among the increasing number of internationally mobile entrepreneurs and investors whom we proudly serve every day. Henley & Partners also runs the world’s leading government advisory practice for wealth migration, which has raised more than USD 15 billion in foreign direct investment. Trusted by governments, the firm has been involved in strategic consulting and in the design, set-up, and operation of the world’s most successful residence and citizenship programs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(63)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Mr. Gois & Henley Team

Many thanks to the entire Henley & Partners team, and especially to Mr. Pedro Gois for the professional and delightful service on my way to the awaited Portuguese Golden Visa. Mr. Gois has always been there for a word of advice and any assistance required, which I am very appreciative of. Highly recommended.

March 17, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for sharing this. We’ll pass your kind words on to Pedro and the team, great to hear the support was both professional and enjoyable throughout.

Rated 5 out of 5 stars

Professional and reliable service

A very smooth and professional experience from start to finish. The team was responsive, well organized and provided clear guidance throughout the process.

March 12, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for sharing this. We’re glad our team kept things well structured and supported you from start to finish.

Rated 5 out of 5 stars

Professional team

Professional team
completed my residency step by step with guidance
Until receiving of residency card

March 10, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your review. We’re pleased the team guided you step by step through to the successful issuance of your residency card.

Rated 5 out of 5 stars

I was pleased with the initial phase of…

I was pleased with the initial phase of “understanding the client”, followed by the process tracking.

February 13, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

We appreciate your note. Understanding your needs upfront and keeping the process on track are key priorities for us.

Rated 5 out of 5 stars

Outstanding Service – Smooth, Fast, and Truly Professional

My experience with Henley & Partners was excellent from start to finish. The entire process of obtaining Grenadian citizenship was smooth, well-structured, and surprisingly fast. Everything was handled with clarity and efficiency, which gave me great confidence throughout the journey.

A very special thank you to Aleksandra for her exceptional professionalism and kindness. She was always helpful, responsive, and patient with every question I had. She explained each step clearly, made the entire process crystal clear, and ensured that everything moved forward seamlessly. Her guidance truly made what could have been a complex process feel simple and stress-free.

I highly recommend Henley & Partners to anyone considering citizenship services. Their expertise, organization, and client care are truly outstanding.

— Dany Touma

February 27, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your review, Dany. We’re pleased your Grenada citizenship process was handled efficiently and with clarity throughout. We appreciate your trust, and we’ll share your thanks with Aleksandra.

Rated 5 out of 5 stars

Extremely professional and thorough

Extremely professional and thorough. Our family has been guided step by step through the Citizenship by Investment process, with patience and kindness.

Our case was complex, spanning multiple countries, but we always felt at ease thanks to our relationship manager, Julia Dutka. Julia was with us every step of the way, easily contactable via WhatsApp and ready to answer any of our questions.

I genuinely am not able to suggest any improvements to the process, as it was executed flawlessly.
Big thanks to Henley & Partners and Julia.

August 5, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for this wonderful feedback. We’re so pleased you felt supported throughout the process and we’ll be sure to share your kind words with Julia. We appreciate your trust and your thanks means a lot to the whole team.

Rated 5 out of 5 stars

The best in the investment migration business, hands down.

We've been with Henley now for over a year, trying to find creative solutions to leaving the current American regime, and our experience with Henley has been 1st class. Not only has our Private Client Advisor, Dianne T. been amazing with our original request and delivered it on time, but she and the team constantly, proactively present us with additional opportunities that fit our family's unique needs. Yes, their fees are high, but as they say, "you get what you pay for", and in this case, if you're an American family looking to move to a place that will not only work for you from a financial perspective, but from a moral one, Henley is the greatest partner you can have. And if they don't have the nano-precise type of solution you want, their network is massive, and someone out there they know can always help. 100% recommend.

February 12, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your review and for trusting us over the past year. We’re really pleased to hear Dianne and the team have supported your family with thoughtful, proactive options and delivered when it mattered. We truly appreciate the recommendation.

Rated 5 out of 5 stars

Best team to help make and execute such a critical decision - your citizenship and residency!

The team shares all options with me , with comprehensive details and complete transparency about pros and cons of each. They kept me updated through out each step and were extremely helpful throughout, to help me complete the process. Very highly recommend H&P to anyone looking for a second passport or residence visa!

August 1, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your kind review. We’re glad the team kept everything clear and transparent, and supported you through each step to completion. We really appreciate the recommendation.

Rated 5 out of 5 stars

Experience the Assurance of being in Reputable Hands

I truly cannot express how advantageous is it to go through an agency like Henley & Partners.

After months of debate and reading horror stories on online forums of how any said program was met with paralyzing waiting periods, feelings of hopelessness and loss, never-ending missing paperwork, by way of luck a relationship with Henley & Partners was initiated. Since then, I truly cannot see any program, renewal, or even as simple as a request for advice going through anyone but Henley & Partners.

I truly could not have been more pleased with not only the outcome but also the service I was provided; with the Dubai Office team of Jihad Elabbas being the Client Advisor and Julia Dutka being the Relationship Manager, I truly have had nothing but a positive and professional experience each and every step of the way.

Every document was meticulously reviewed, every precaution was taken, every possible set back was combed over again and again to ensure its mitigation. To say that the Dubai Office Team of Jihad Elabbas and Julia Dutka exhausted every avenue to ensure success and molded the experience to ensure our utmost comfort is an understatement; they provided a service I will forever be indebted for.

I cant but recommend Henley & Partners because hopeless and being at loss is a terrifying fate; Henley & Partners hear your story, your struggle, and immediately get to work mitigating such for you, not only during initiation but throughout the entire process. Not a beat gets missed. In my experience these 2 respectable representatives from the Dubai Office put their clients benefit above all else. It was a pleasure to work with them and any one who gets the chance to is truly in the greatest of hands.

June 16, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for taking the time to write this. We’re pleased you felt supported and well guided throughout, and we truly appreciate your recognition of Jihad and Julia in our Dubai office. Your trust means a great deal to us, and we’re grateful to have been part of your journey.

Rated 5 out of 5 stars

I have woExcellent Guidance Across Multiple Immigration Programsrked with Elvis Liu on several…

I have worked with Elvis Liu on several immigration matters, including projects in Hong Kong, Greece, and Malta, and the experience has been consistently excellent.

Elvis is highly professional, knowledgeable, and practical. He has a deep understanding of different immigration programs and is able to clearly explain policy details while tailoring his advice to the client’s actual situation. His guidance was structured, forward-looking, and very helpful at each key decision point.

Throughout the process, Elvis was responsive, patient, and proactive in providing clear directions and reminders, which made the entire experience smooth and reassuring. His support went beyond answering questions—he genuinely helped optimize decisions and manage risks.

I would confidently recommend Elvis Liu to anyone seeking professional immigration advice across multiple jurisdictions.

February 6, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you, Jacky. We’re glad to hear Elvis’s guidance helped you make confident decisions across multiple jurisdictions and that the process felt smooth throughout. We truly appreciate the recommendation and will share your feedback with him.

Rated 5 out of 5 stars

Professional and effective

Professional and effective, especially Kwame.

May 1, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your review. We’re pleased to hear you found the service professional and effective, and we appreciate the recognition of Kwame’s support.

Rated 5 out of 5 stars

Best support ever.

We have worked with the Henley & Partners Dubai Office since 2022, supporting multiple clients and programs. They are always available (even on weekends), provide accurate information, do not sugarcoat the reality, and follow up precisely until execution. Highly recommended to anyone looking for the best in business agents.

January 19, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your recommendation and for sharing your experience. We’re pleased to hear that our Dubai team has consistently provided clear, reliable guidance and remained fully committed through execution. We truly value your trust and collaboration.

Rated 5 out of 5 stars

Our interaction with H&P team Portugal…

Our interaction with H&P team Portugal has always been great. From 2021 H&P team is working with us and not only they handheld us all throughout but also ensured that they provided all necessary information as well as help in getting the required steps done without hassles. For me and my family, our RMs are more of an extended family member, representing truly the Portuguese way of life. Thanks H&P Portugal team for being with us always.

January 22, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your kind words. We’re truly glad to hear that our Portugal team has been able to support you and your family so closely over the years. Your trust means a great deal to us.

Rated 5 out of 5 stars

Great Company

The Company acted very professionally and provided good assistance. Not the cheapest service, but gives you peace of mind that when dealing with complicated issues it will be done legally and professionally.

January 21, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your thoughtful feedback. We’re pleased to hear that our professional approach and guidance gave you confidence and peace of mind, especially when navigating complex matters. We truly appreciate your trust in Henley & Partners.

Rated 5 out of 5 stars

Excellent Service and continues support…

Excellent Service and continues support … professional and accurate services

November 17, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your kind review. We’re pleased that you found our services professional, accurate, and consistently supportive. Your feedback means a great deal to our team.

Rated 5 out of 5 stars

I have worked with Henley & Partners on obtaining a second passport

I have worked with Henley & Partners on obtaining a second citizenship. From my perspective they have been excellent - always available with sound advice. Due to timing, we had to expedite our application and Henley was extremely helpful, going out of their way to help make it happen. I would highly recommend them.

July 31, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your recommendation and for sharing your experience. We’re glad our team could support you with timely advice and help expedite your application when it mattered most. It was a pleasure assisting you on your citizenship journey.

Rated 5 out of 5 stars

Attentive and Focused

The local Henley team as well as the team in the country I targeted for migration were all very attentive to ensuring that I was comfortable with the process and focused on achieving the milestones of the process.

September 1, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your positive feedback. We’re pleased to hear that both our local and international teams made you feel supported and confident throughout the process. Ensuring clarity and comfort for our clients is always a priority.

Rated 5 out of 5 stars

Henley and Partners are really…partners in every sense.

Henley and Partners are really “partners” Ina sense that from the beginning when Scott Moore explained and laid out what to expect and what to do, he and his team have been with us every step of the way. Very professional, accommodating and supportive. I would definitely recommend and use Henley over and over again.

January 5, 2026
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Thank you for your generous review. We’re delighted to hear that Scott Moore and the team provided clear guidance and consistent support from start to finish. Your trust and recommendation mean a great deal to us, and we look forward to working with you again in the future.

Rated 1 out of 5 stars

Non-Responsive and Disrespectful

Non-responsive and do not follow through, they keep things on the surface and seem to want to phone in getting their fee; seem to think they are the be-all end-all and are doing their customers a favor just considering helping them. They seem to want to focus only on the most wealthy customers / potential customers and are very disrespectful otherwise. Overall very bad experience and I would never use them given how disrespectful and dismissive they were.

March 19, 2025
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

Dear Jeanne,

At Henley & Partners, we strive to provide the highest level of service and take all comments seriously.

With over 25 years of experience and having successfully advised over 25,000 clients, Henley & Partners prides itself on delivering world-class advisory services.

Our commitment to strict confidentiality and data security is paramount, which is why we believe this online platform is not the appropriate forum to discuss specific issues.

We have reviewed our records and, unfortunately, have not found any prior communication from you through our official channels.

To address your concerns properly we kindly ask that you contact us directly at yourfuture@henleyglobal.com

Please include the following information in your email:
• First name
• Last name
• Country of residence

We look forward to hearing from you soon.

Warm regards,
Henley & Partners

Rated 1 out of 5 stars

9 months ago I spoke to one consultant…

9 months ago I spoke to one consultant and was told I could get citizenship by investment (even had 2 different spending plans/options). Now, as I tried to fulfill this program, the old consultant is no longer working there, and her substitute only replies once a week after 2-3 emails, and quite rudely denies their previous statements. Incredible (and I'm dying)

November 21, 2024
Unprompted review
Henley & Partners logo

Reply from Henley & Partners

While we understand your frustration, it is important to clarify that all residence and citizenship by investment programs require applicants to meet specific documentation requirements, including a valid passport and a recent police clearance certificate. Based on the information you provided during your inquiries, these key documents were unavailable, which would preclude eligibility for any program.
We strive to offer accurate advice and guidance based on official program criteria, and we work diligently to ensure clarity and compliance. Should your circumstances change, or if you would like to explore other solutions, please feel free to reach out to us directly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look