Appalling customer service- placed an order on the 27th December 2025 which never arrived and still chasing for a refund! I couldn’t even count how many emails I’ve sent and instagram DM’s- I’ve even... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Buy from here if you don’t mind wasting your money and never receive your order! 🥰 then they offer to post it out as a free gift and guess what… still never receive it! Such good service 😍 NOT x... See more
Sometimes a little slow responding but cannot fault the products whatsoever. Have ordered multiple times and absolutely love the designs they have on offer. Item always arrives in a timely manner and... See more
Hermosa Babi is a beautiful brand and is being held up but the beautiful mica! as for some of these reviews ‘fake’ shocking, me and my daughter travel to shoot with with the brand and is actually on t... See more
2.6
Poor
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fake company taking money and not…
Fake company taking money and not sending orders, took my money on 28th July still no order was told 3-4 week turn around for one piece that was handmade in my order. Funny how both reviews on here left on the same day. Don’t be scammed like me, I’ll be going in my bank to get my money back tomorrow
July 28, 2024
Unprompted review
Reply from Hermosababi
Hi Louise,
Thank you for your feedback. To confirm, we are a fully registered limited company operating as a normal business, we are not a fake company.
As explained per our websites delivery policy, if your order contains an item that is on pre order, the order will be shipped as a whole at the point of all items in the order being ready. You had received a refund in full via our system and this didn’t get taken to the bank. Thank you for taking your time on this anyhow.
Stunning quality clothing
I ordered the serendipity two piece for my daughters christening. I am so delighted at the stunning quality of this item. I got this for half the price in their summer sale and honestly the best bargain I’ve ever bagged.
Will be shopping here again. Thanks so much.
August 29, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.