Heroxhost Reviews 

56
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Reseller hosting setup was straightforward, branded my client package perfectly. WHM worked flawlessly from day one. Support helped with billing tweaks fast great value for scaling up

Company replied

Rated 5 out of 5 stars

what I appreciate most about Heroxhost is that renewal pricing matched what i saw when i first signed up. No surprise jump or complicated add-ons on the invoice. Performance has stayed consistent and... See more

Company replied

Rated 2 out of 5 stars

Taken their web hosting service for last 2 months and seems lot of issues with there server (lot of downtime), IP block issues etc. Also looks like it is one man army and do not have a full fledged su... See more

Company replied

Rated 5 out of 5 stars

They deliver exceptional service for my website. I had bought their Indian Servers and really my sales boost up due to very faster loading speed. I got increase in 30% revenue. Highly recommend. B... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider
  5. Web designer

Written by the company

Founded in 2020, HeroXhost is one of India’s most trusted web hosting companies, empowering over 10,000+ website owners. We specialize in Shared Hosting, VPS, Dedicated Servers, and Domain Solutions, delivering enterprise-level performance at affordable prices. Our mission is simple — to make hosting fast, secure, and effortless for everyone, from beginners to growing businesses. We believe in quality over quantity, real human support, and perfection in everything we do. With 24/7 expert support, 99.9% uptime, and servers powered by LiteSpeed & NGINX , HeroXhost ensures your online presence stays stable and lightning-fast. Join thousands of happy customers who trust HeroXhost to power their online journey. HeroXhost — Hosting Made Simple, Powerful, and Reliable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

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Typically replies within 1 month

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4.5

All reviews

(56)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not very reliable…

Taken their web hosting service for last 2 months and seems lot of issues with there server (lot of downtime), IP block issues etc. Also looks like it is one man army and do not have a full fledged support team. The only solace is whenever there was any issue got a quick response from that person.

March 5, 2024
Unprompted review
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Reply from Heroxhost

Hello,

Thank you for your honest feedback, and I sincerely appreciate you highlighting the quick response times you’ve received from our desk.

I want to deeply apologize for the downtime and IP block issues you have experienced over the past two months. We have recently been executing some major server-side infrastructure upgrades and security enhancements to deliver better long-term performance and speed. Unfortunately, these strict new security rules can sometimes result in overzealous IP blocks, and I am sorry that this disrupted your service. We are actively fine-tuning our firewalls to prevent this from happening to legitimate users.

I also want to touch on your observation about our team size. Because our priority is fast resolution, our ticketing system is designed to route you to a dedicated support engineer so you never have to repeat your issue to five different people. While it might feel like a "one-man army" because you are speaking to the same highly responsive engineer, please know there is a full, specialized in-house team of developers and technical staff working behind the scenes.

Your uptime is our top priority, and I would love to review your specific server node to ensure these IP routing issues are permanently resolved for you. Please drop a quick note to support@heroxhost.com with your domain, and I will personally oversee your account’s optimization.

Sincerely,

Rated 1 out of 5 stars

They are not helping the buyer even…

They are not helping the buyer even though they don't have any customer support number to seek instant help. I am getting error 403, and no one can speak to why it is happening. Even a simple file is not being seen on the website.

February 11, 2024
Unprompted review
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Reply from Heroxhost

Hello,
We have working contact number on our website.
We had also suggest you solution for fixing your problem.
You’re hosting a betting website which is not allowed on our services.
As a standard hosting support we don’t provide support to your code problems.
Kindly check your permission.
Hosting gambling or betting websites are totally prohibited on our servers.
Thanks

Rated 5 out of 5 stars

They deliver exceptional service for my…

They deliver exceptional service for my website.
I had bought their Indian Servers and really my sales boost up due to very faster loading speed.
I got increase in 30% revenue.
Highly recommend.
Big Thank to Sharma for support.

October 10, 2023
Unprompted review
Heroxhost logo

Reply from Heroxhost

Thanks for being with us !

Rated 5 out of 5 stars

You often get what you pay for

You often get what you pay for. HeroXHost strikes a perfect balance between affordability and quality service. Their pricing plans are competitive, and the value they provide is exceptional, making it a wise investment for my website.

September 15, 2023
Unprompted review
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Reply from Heroxhost

Thanks for being with us !

Rated 5 out of 5 stars

I'm using heroxhost services from a…

I'm using heroxhost services from a long time. And I would say a very beautiful experience given by Mr. Kk. The 24/7 support and everything works so seemless. I am lucky that I am using heroxhost for hosting my website.

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Best hosting service For News Website

I have been running a news website talkaaj.com for the last 5 years. I have got the best hosting service for the first time. Their support is very good. Whenever there is any problem, they support me. Till date I have not given any review to anyone. Paheli Bar service is good to me. It worked, that's why I am telling my opinion. Thank you heroxhost.

September 13, 2023
Rated 5 out of 5 stars

I'm also a big fan of their pricing. Heroxhost is very affordable, especially considering the quality of their service.

I've been using Heroxhost for my website for the past few months, and I'm so impressed with their service. The uptime has been 100%, the speeds are blazing fast, and the customer support is top-notch.
I had a few questions when I first started using Heroxhost, and their support team was always quick to respond and helpful. They even went above and beyond to help me get my website up and running.
I'm also a big fan of their pricing. Heroxhost is very affordable, especially considering the quality of their service.
Overall, I'm very happy with Heroxhost. They're a great hosting provider, and I highly recommend them.

June 3, 2023
Unprompted review
Rated 4 out of 5 stars

SUPPORTIVE

Very Supportive Team just resolve the issues faced in 1 hour.
Thank you

July 5, 2023
Heroxhost logo

Reply from Heroxhost

Hello,
Please contact us at support ticket.
Frequent logout is due to IP changes pf your network.
Contact us for resolution.
Thanks

Rated 5 out of 5 stars

They have the FASTEST support I've…

They have the FASTEST support I've worked with. Even for a cheap plan like this, I'm very impressed by the ease of use and quick response. This host is recommended 100%

January 10, 2023
Unprompted review
Heroxhost logo

Reply from Heroxhost

Thanks for Valuable feedback.

Rated 5 out of 5 stars

Best Hosting & Support❤️

i was thinking about wordpress from blogger, come to wordpress but i didn't have that much money, so a friend told me about heroxhost in one of my telegram, then i got hosting from heroxhost I took the Basic plan first, then I took the Pro, then I hosted all my sites. Speed ​​and support got me the best🚀🤩

March 1, 2022
Unprompted review

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