Herringshoes Reviews 

Amazing company, service is impeccable and the shoes come super quick. I have bought from them a few times. Would highly recommend them

I ordered a pair of Church's from England on Friday. On Monday they arrived in Australia. I immediately received tracking numbers, a return label in case they didn't fit, a complimentary shoe polish and a shoe horn. The shoes were on sale, with genuine 50% off, I could not be happier. Thank you Herring!

Arrived very quickly via DHL (free of charge) with frequent delivery updates in between. Items were well packaged and exactly as described.

Great service, highly recommend.

Great customer service!
I was given a pair of shoes for father's day. Despite breaking them in, it was causing pain in my foot/ankle. I rang Herring and spoke with Ken who advised me to send them back (free of charge). He contacted me the day after they got them. Although they could see nothing wrong with the shoes, he was happy to take them back and send me another pair of shoes (different brand) free of charge.
Thank you very much Ken and Herring shoes.

As I said, I have never bothered to write a review before for any item I have ever bought...however, I felt compelled to after my recent experience with Herring.

I can honestly say it has been the most pain free customer experience I have ever had. Ken couldn’t help me enough, and his assistance helped me select a bag that is perfect for me. The whole experience felt more like shopping in a local store rather than online.

As for the quality of my Cotswold Weekender bag, it is absolutely fantastic. The leather is of a very high quality, and I can’t see how you could get much better quality for a bag costing hundreds of pounds more from Harrods etc.

I fully intend to make Herring my go to online site for shoes and leather goods from now on.

Herring own brand brogues are probably the worst shoes I’ve ever owned. Ill fitting, cheap quality and poorly made, rigid leather cutting into ankles, blisters like I’ve never experienced. Worn twice to see if they would wear in (not that I’ve had to do this before). I replied to one of the numerous marketing emails received after purchasing, stating my issues and asking for advice but never received a reply.
Binned the shoes as I don’t want to damage my feet any more.

First time ordering from Herring shoes and definitely the last. I bought a pair of their own brand Brogues. I have never had such a bad time breaking a pair of shoes in in my life (I have purchased from multiple shoe makers in the past Church's, C&J, Grenson, Loake etc...)

Even though I stretched them and left them in proper ceder wood shoe trees they are still blistering me to the point of not being able to walk on the sixth attempt.

I have also noticed rips in the leather on both shoes on both sides of the backstay. Very disappointed.

Good service. If you know your fit around the major brands it is great to buy from them. Otherwise you may need to go through a few returns which is quite straight forward.

This company is off the scales with FANTASTIC CUSTOMER SERVICE, I have ordered 2 pair of shoes, both times there flawless, I have had cream horn, brush, discount on the next pair, and FREE RETURN, They come the following day, never known such fast service. The chat on line is always very helpful, I have spoken to Dean, and a Chris, both put my mind at ease, and resolved my issues. Adrian the product Director, has got it BANG ON !!
I have used barker and Robinson, both lots of shoes went back, I am always almost anxious on how shoes will be, whether there scratched or damaged in some way. And when you have to pay £11 cos they are expensive to send back. That’s not your fault it works out a lot.
So my Company from now on is HERRINGS SHOES !
A very happy customer, keep up the Fantastic Service you Provide
👞😀

Sent the wrong size of socks. When contacted they refused to accept a return as the socks had been washed. No apology just blunt emails. All this after we spent over £250.

First time I've had the opportunity to purchase a quality pair of shoes over high street brands.
I am blown away by this company! The fast delivery, the comms, the quality - everything is top notch. You have a new and very happy customer.
Thank you!

Quality products, many different or unique, at good prices - and the best customer service you could possibly hope for.

Absolutely perfect! Great product. Super fast delivery! Always again!

Absolutely incredible customer service. It's not until something either goes wrong or you need help from a company that their customer care is put to the test. Whether it was a phone call, email communication or following the returns process, Herring have really impressed me, enough that I don't need to ever look elsewhere.
Huge thank-you to Ken and the team.

After dealing with Herring Shoes and Chris a number of times over the past year, I can honestly say they are excellent. Fast shipping, easy returns and great quality products. Really great!

Amazing service, nice website with online chat. They answer to emails promptly. I have bought a pair of tricker shoes from them and would easily buy again.

I ordered 2 pairs of shoes, unfortunately one pair was out of stock,
but customer service was helpful, delivery quick.
This time the shoes didn't fit, I returned them free post and received a full refund very quickly.

Disappointed with Herring. Bought a pair of shoes (Hampstead Brogues) which were discounted in the sale, although still cost me over £140. Good delivery service and on the face of it, a very nice pair of quality shoes. But after wearing them twice, I began to notice a very unpleasant smell after I'd had them on for a couple of hours. Really unbearable and other people commented on a strange smell in my presence. I can assure you it was NOT coming from me personally!
I sent the shoes back, and got a phone call telling me there was nothing wrong with them, and they duly returned them to me.
I put shoe trees in them, cleaned them and looked after them as instructed, but the problem persists.
I can only conclude therefore that Herring Shoes have a strange smell to them. Not a leather smell, more of a rubber / bitumen kind of smell.
Can't imagine I would purchase anything from them again, which is a shame because I like their product range and customer service.

Wonderful to find a company with such excellent customer service, and selling first class quality goods. I cannot praise Herring Shoes highly enough - nothing is too much trouble. Highly recommended and would not hesitate to use again. Thank you Herring Shoes - well done!

I have been a buying shoes from Herring shoes for the last 2 years, the quality and selection is outstanding, being a size12 UK i can choose any style from any Brand, knowing when they arrive they will be a perfect size. Herring Shoes customer service outstanding!!!!! . Look after Herring shoes they will last a lifetime
MARK ASHLEY