Generally I would say it would be a five star. The customer service is really good very helpful. Unfortunately when I rented and being a part of presidential circle there very few choices to pick from... See more

Location
Switch location3400 University Blvd Se I, 87106-5609 Albuquerque, New Mexico, US
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See what reviewers are saying
The vehicle I rented was not properly cleaned, and the front tires were significantly worn, so overall it was not a great experience. In addition, I developed a severe cold and sore throat two days af... See more
The transfer from ABQ to the rental car center was very quick and easy. Once at Hertz, the car was ready and waiting - no line, no waiting - just get in and go! Couldn't be any easier, a very pleasant... See more
As a Gold member I recieve confirming communications and am directed to proceed to the Gold board but my name is never on the board. Why is that?
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
3400 University Blvd Se I, 87106-5609, Albuquerque, New Mexico, United States
- (505) 842-4235
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Easy and quick access
The transfer from ABQ to the rental car center was very quick and easy. Once at Hertz, the car was ready and waiting - no line, no waiting - just get in and go! Couldn't be any easier, a very pleasant experience.
Easy and convenient in and out
Easy and convenient in and out. Saved lots of time and was accurate!
Easy process, car was very clean and reliable!
I recently rented a car for a girls trip and the car was perfect! Very clean, very reliable. The check in process went very smoothly and returning was even easier, I will definitely use Hertz again!
Consistent great service and automobile…
Consistent great service and automobile availability
Normally great but not this time
Generally I would say it would be a five star. The customer service is really good very helpful. Unfortunately when I rented and being a part of presidential circle there very few choices to pick from small cars or tiny SUVs and I was given the option to pay more for an upgraded car little disappointed. Person that I asked in the office outside didn't even get up was just sitting on the chair like no big deal I think we as customers deserve a little bit more attention than just sitting on your chair with somebody walks in.
Efficient pick up and drop off
Efficient pick up and drop off. No issues with the vehicle.
Great not to wait in line!
Easy to Navigate
The set up at the ABQ rental center is very easy to navigate. Easy on arrival and easy to return the vehicle. Thanks for the service.
As a Gold member I recieve confirming…
As a Gold member I recieve confirming communications and am directed to proceed to the Gold board but my name is never on the board. Why is that?
Everything worked like clockwork
Everything worked like clockwork! Upon arrival, I found my name listed on the Gold Board, instructing me to select any care in the President's Circle. The car was clean to my satisfaction. When I returned the car, I was met by an attendant who checked the car and then told me the cost for the 4 days. No trouble at all. The car performed as expected. I love Hertz.
Hertz has been so good to us for many years.
Hertz is the only company I have chosen for many years.They are friendly and they make it easy to get on with my itinerary without any long interruptions. Everything is so easy. The car we had this time was sonfuel efficient, one tank lasted our entire rental and many miles! They have the car reserved for us when we get there, we only have to walk up to our space and commence our trip plans. Thank you, Hertz!
Seamless pick and drop off
Seamless pick and drop off, no issues. Hertz Gold service is very convenient
I have used all the rental companies
I have used all the rental companies. And Hertzs came to the rescue one day when Avis messed up big time. Ever since I have the absolute best experience with you guys. And for a guy that rents cars every week as a professional traveler - knowing my rental company has my back is critical to lower my stress levels. Thank you for all you do!
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