This Hertz is my go-to for rentals because their personnel are nice and courteous. I got my car quickly, but had to replace it due to adhesive residue in the windshield causing light to diffuse improp... See more
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Gabe at the Pickett Street Location rescued the situation. The store did not have the pickup I reserved, so he put me in a Lyft out to Sterling. There, the attendant made sure I got the truck I reserv... See more
The customer service is always quick and polite. I only rent from this Hertz location.
Decent car. Good staff - thank you Kevin. Price fine.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
501 S Pickett St, 22304, Alexandria, Virginia, United States
- (703) 461-8601
Your Car Rental Deals, News & Offers
4.3
Excellent
10 reviews
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Amazing experience!
This Hertz is my go-to for rentals because their personnel are nice and courteous. I got my car quickly, but had to replace it due to adhesive residue in the windshield causing light to diffuse improperly, in turn causing ddistractions at night. When I reported it they immediately gave me another one without question. Will definitely rent here moving forward!
October 11, 2026
Outstanding customer service’
October 14, 2026
The customer service is always quick…
The customer service is always quick and polite. I only rent from this Hertz location.
September 30, 2026
Both pf the staffs are very good of…
Both pf the staffs are very good of what they do and most of all they are very accommodating. Thank you
September 27, 2026
I was very satisfied from pick up and…
I was very satisfied from pick up and return good customer service and assistance
September 28, 2026
Great team!
Great team!
They are usually, ready with paperwork, so they get me going as soon as I arrive to pick up the car. They also gave me a call when I was a couple of times late for the pick up.
September 17, 2026
Gabe at the Pickett Street Location
Gabe at the Pickett Street Location rescued the situation. The store did not have the pickup I reserved, so he put me in a Lyft out to Sterling. There, the attendant made sure I got the truck I reserved at the price for which I reserved it. Thanks to your team!
September 16, 2026
It was very easy and fast
It was very easy and fast, service in the office was excellent.
July 1, 2026
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