I had to wait for my vehicle because it didn't have tags for the plate, the vehicle was very dirty on the outside which included bird droppings. There was a dried spill in the cargo area, which I didn... See more
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The staff is always friendly and very helpful. Booking online is super easy and convenient.
They were nice fast and professional
The staff is friendly and quick. It's always a good experience.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
26804 Van Dyke Ave, 48015, Center Line, Michigan, United States
- (586) 427-7692
Your Car Rental Deals, News & Offers
3.2
Average
8 reviews
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I had to wait for my vehicle.
I had to wait for my vehicle because it didn't have tags for the plate, the vehicle was very dirty on the outside which included bird droppings. There was a dried spill in the cargo area, which I didn't know of until I got home and started loading for my trip.
October 13, 2026
They were nice fast and professional
October 13, 2026
The staff is friendly and quick
The staff is friendly and quick. It's always a good experience.
September 10, 2026
Painful
It was the worst experience ever. For starters, they did not have the vehicle I reserved. I was charged more for the extra days I needed. I got charged for changing the drop off location even though the vehicle was left on their premises. I also was charge a late charge even though the vehicle was left several hours before it was scheduled. I have made calls to that location for a week and no one answers. I even filed a dispute through their online chat and still no follow up from them. To top it off, they have taken the money which overpaid my account. I would never rent from them again and I definitely would discourage anyone else to as well.
September 7, 2026
It all went wrong from the pick-up
It all went wrong from the pick-up. The desk service people also had to clean the cars and do everything. it was ridiculous wait. and the car they originally gave me reeked of smoke. so they didnt have time to clean a second car so i took it to a car wash and cleaned it myself.
September 1, 2026
The staff is always friendly and very…
The staff is always friendly and very helpful. Booking online is super easy and convenient.
August 25, 2026
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